Like another reviewer said, I moved from MIchigan to Chicago and I still come back to see Dr. Ann!…read more I started coming to Dr. Ann in middle school and she has always provided me with top notch care. Another thing I always remember about Dr. Ann is her memory. I'm sure she probably jots down little notes or her memory is fantastic but she remembers where I went to college, she knew i switched majors and she remembers my jobs/employees. Just so so personable and caring above her top quality eye care. I will always come back to Dr. Ann!

Great office that cares and treats you well. Nice selection of glasses with great guidance on which…read moreto choose.

With no walk-ins allowed during the current pandemic, I called ahead to make an appointment…read more The recorded message said to visit their website to schedule an appointment. At the website, I did as directed and received an online message telling me to call the store for an appointment. Somehow, I felt like a dog chasing its tail. Second phone call, end result - no appointments available today at this location. However, they transferred my call to another one of their stores and I made a same-day appointment with them. For the most part, the employees here are courteous, very knowledgeable in matters of insurance assistance, and have a decent selection of frames when I need to order glasses. Regular-run-of-the-mill glasses to mid priced to higher priced designer frames, they have them all here. Disclaimer: I'm just a blue-collar kind of guy. I don't need any diamond-encrusted frames. No high-end designer frames are required for me. I just need a decent pair of glasses to keep me from walking into walls.

Horrible staff, will NEVER set foot in this or any other SVS again. I don't know what happened to…read morethese employees over the last few years but each time I visit the attitude and service is even worse. Don't waste your time or money here. They moved from Cass Ave to new location on Groesbeck and left whatever little customer service they had at the time of the move behind.

The staff were very helpful and friendly. Dr Breza was amazing . Highly recommend for your eye care.read more

AMAZING staff at Family Eye Care Associates on Garfield in Clinton Twp. My experience with…read moreJennifer, Mimi and Robin was top notch! All 3 of the Ladies were patient and respectful while I took quite awhile to choose my frames. It's so refreshing to encounter this kind of service in today's world. And I've also been a patient of Dr. Breeza's for over 13 years. Thank you, Family Eye Care Associates!

I Called for A appt. reminder, she put me on hold for 8 minutes. When she returned, she said she…read moregot distracted and apologized. No big deal, but then she said my appt. was in 30 minutes and she hoped I could still make it! LOL! I can't make this up. Dr Shermetaro, we miss you!

My Eye Doctor, Hayes, Shelby Twp, MI It's passed my 30 days…read morebut I just noticed when I had to work on my computer with small numbers that my old glasses worked better then my new glasses from My Eye Doctor. I was told I had to pay for the exam to come back in to have my glasses adjusted to the right lens and I had to pay for the adjustments. They didn't do it right the first time and I'm suppose to pay for their mistake. Don't go there. I spent $800 on 2 pair of glasses and this is how they treat their customers when they mess up. They're not even worth one star.

I would like to call out the excellent customer service of Eric, who is helpful in fitting, patient…read morewith customers, accommodating to special needs, and understands financial constraints. He treats customers with respect--old fashioned customer service!

I brought my glasses in to be adjusted at HF Optimize in Clinton Township, where I purchased them…read more The technician broke my glasses and repaired them with shrink wrap. The manager offered me a 30% discount on my next pair of glasses. This is unacceptable. My glasses should have be fixed and returned in the condition I purchased them or the frames replaced at HF Optimize cost.

Within minutes of leaving a negative review because my lenses weren't darkening, and there were no…read moreTransition lenses on my receipt, I received a call from Dr. Schwartz telling me to come in so he could take a look at my lenses, since the Transitions lenses should have been included. I went in to have them checked out, and I'm somewhat embarrassed to admit that the reason they weren't darkening was just that the days weren't sunny enough. The gentleman who runs the lab was very nice, and put the lenses on a UV light to show me that they do indeed darken significantly. They weren't on my receipt because the lenses have a different name. Everyone there is super friendly and helpful. They are very responsive if you have an issue (or just think you do, in my case). The selection of glasses is fabulous. I had a hard time narrowing it down to a single pair. I can't recommend this place enough.

Since the new location, the staff is cold and not friendly. I have been going there for 20 years. I…read morewill not be returning.

I'm so happy I did not get my lasik done back in Vegas while I was living there. I went to Lasik…read moreEye Institute back in 2016 I believe. The guy who checked my eyes was so rude and mean. He made me feel really insecure about my eyes because I had smaller eyes than most people. (ps I'm Asian lol) he kept yelling at me telling me to open my eyes bigger and I was trying my best. He gave my hopes up saying I'm most likely will be a candidate for lasik, then doctor comes in and tell me I wasn't. And that I should look into PRK. The bad experience made me give up on lasik. Wearing mask and glasses can get a bit annoying. And my glasses kept sliding down my face causing my ears to hurt. Plus I would like to wear my eyeliner more often without contacts. My prescription was really bad it was a -7. My cousin recommended his place and I trust his opinion. So I made my consultation! (The consultation and lasik surgery is at two different location. Consultation is in Dearborn.) Make sure you have someone to drive you, once you arrive only you can come in, but make sure to call ahead of time. Everyone was so nice. Barb examined my eyes, also she dilated my eyes. Which lasted for a whole day, that is why you need a driver. She didn't make me feel insecure about my eyes! She just kept telling me I'm doing a great job. Barb is also the one who calls you the Friday before your lasik appt to give you the time of the arrival, I believe the surgery day is every 3rd Wednesday of the month. Thank you Barb for your patience and kindness, it really goes a long way. Then Dr.Akler came to examine my eye, oh by the way I DID NOT NEED PRK. I got approved as a candidate for lasik. Dr.Akler is so kind. The whole staff is Is amazing! I made my appointment for my lasik for October 20, 2021! (Today is the day after!! And I already can see and writing this review!) Okay so come the Friday before my lasik date, Barb called me, she let me know my appointment time, and send in my prescription eyedrop a to my pharmacist. She gave my direction for the eye drops and to start my artificial tear eyedrops if I haven't already. On the day of lasik, which is located in Fraser. Crystal called me in to examine my eyes, another lady came and gave me to Valium I believe that's what it's called, which is to help calm my nerves which boy did that work! I was taken to a massage chair to relax!! A massage chair!! I had taken my glasses off so from there everything was a blur. But I would love to thank DR. Akler and her team! Best team and I hope you guys stick together and grow the team! Okay so then they came and got me from the massage chair, took me to the surgery room laid me down. Dr. Akler and her team was just chit chatting and that already made me forget about my fear plus that Valium. But she also told me all the steps and when I was going to feel pressure and what she was going to do and what I should do. It was easy peasy and fast!! I really just love how great the team was and how chill they were with each other. After the surgery was down they took me into a room and Dr.Akler examined my eyes to make sure the flap was good, then they sent me home with sleeping goggles and sunglasses. When I came home my eyes did aches a lot but once I went to sleep and woke up it was gone. I kept my eyes closed the whole day and opened them this morning and it's just a miracle and amazing that I can see. Went to my post op I have 20/15 vision! And everything seems to be great. I come back next month to make sure everything is good. I just cannot thank my cousin enough for recommending this place to me. Thank you Dr.Akler and ALL of her staffs! You all make a great team, I did not feel scared or nervous at all, because I do have social anxiety, but everyone made me feel comfortable. I can tell this team has trust in each other and is very well trained. I'm just so happy EVERYTHING is 100% awesome! I will be recommending this place!! It is worth the drive and money! Thank you thank you thank you!! Sorry for the long review! They really deserve an award!!

Great eye care but absolutely the WORST phone service I have ever encountered. Over 25 minutes on…read morehold to reschedule an appointment! Hire more people!!