The staff were very helpful and friendly. Dr Breza was amazing . Highly recommend for your eye care.read more

AMAZING staff at Family Eye Care Associates on Garfield in Clinton Twp. My experience with…read moreJennifer, Mimi and Robin was top notch! All 3 of the Ladies were patient and respectful while I took quite awhile to choose my frames. It's so refreshing to encounter this kind of service in today's world. And I've also been a patient of Dr. Breeza's for over 13 years. Thank you, Family Eye Care Associates!

I would like to call out the excellent customer service of Eric, who is helpful in fitting, patient…read morewith customers, accommodating to special needs, and understands financial constraints. He treats customers with respect--old fashioned customer service!

I brought my glasses in to be adjusted at HF Optimize in Clinton Township, where I purchased them…read more The technician broke my glasses and repaired them with shrink wrap. The manager offered me a 30% discount on my next pair of glasses. This is unacceptable. My glasses should have be fixed and returned in the condition I purchased them or the frames replaced at HF Optimize cost.

Within minutes of leaving a negative review because my lenses weren't darkening, and there were no…read moreTransition lenses on my receipt, I received a call from Dr. Schwartz telling me to come in so he could take a look at my lenses, since the Transitions lenses should have been included. I went in to have them checked out, and I'm somewhat embarrassed to admit that the reason they weren't darkening was just that the days weren't sunny enough. The gentleman who runs the lab was very nice, and put the lenses on a UV light to show me that they do indeed darken significantly. They weren't on my receipt because the lenses have a different name. Everyone there is super friendly and helpful. They are very responsive if you have an issue (or just think you do, in my case). The selection of glasses is fabulous. I had a hard time narrowing it down to a single pair. I can't recommend this place enough.

Since the new location, the staff is cold and not friendly. I have been going there for 20 years. I…read morewill not be returning.

Awesome service! They were really helpful in calling in a frame that they did not carry for me and…read moremaking sure it got here as fast as it could. The ladies at the front desk were so helpful and caring and it was an absolute pleasure to do business with them. Very prompt, very helpful, and very kind.

From the owner: Best customer service in town. Exceptional frame choices and…read moredesigner brands. Ray-Ban, Gucci, Tom Ford, Versace, Cazal. On site lab. Saturday Appointments.

Ultimately it all worked out but I still feel it is a scam that they will not put lenses in your…read moreframes more then once and moving forward I plan to just get exam and script and buy glasses online for about 75% less!

600$ glasses 1 month past purchase/their warranty one lens has discoloration ?antiglare? Anti…read morereflective ?annoying Their answer sorry !!! No answer why no approach to fix nothing

wonderful place--we met dr.wong when he had a place in rosevilles costco--we remembered him & found…read morehis new business--all of his staff are real sweet like him...

Highly recommend. Dr. Wong is professional, friendly and totally upfront and honest. Couldn't be…read morehappier with entire process.

Not impressed with this place. They put a hold on your insurance. I'm not sure why? Just causes…read moremore work for me. Had to call and remove the hold. Extra step, extra work. Unacceptable. Will not be returning.

They have a new store manager and she was professional, friendly and very helpful. I was able to…read moreschedule an eye exam for the same day that I came into the store. Dr. Lidia Sistick performed my eye exam and did a great job. The other staff members were also very professional, friendly and helpful. The store was very clean with a large selection of frames and lens to choose from. I ended up ordering a pair of Ray Bans for my new sunglasses.

Horrible staff, will NEVER set foot in this or any other SVS again. I don't know what happened to…read morethese employees over the last few years but each time I visit the attitude and service is even worse. Don't waste your time or money here. They moved from Cass Ave to new location on Groesbeck and left whatever little customer service they had at the time of the move behind.

From the start, walked in for my appointment the doctors were very good going through each step…read more And after, Brian help me pick out my glasses and other items that I would need.

I have had several procedures performed by Doctor Berkowitz. I did my research before finally…read moredeciding to choose him as my doctor. I have nothing but compliments for Berkowitz and his entire staff. My results now six months in and counting are amazing. During my research, I found his rates are in line and actually a bit lower than other physicians in the area, but this is not the deciding factor in choosing Accents. I viewed numerous before and after photos of procedures done by Doctor Berkowitz and knew he was the doctor for me. All of my procedures were done by Doctor Berkowitz personally. During visits, staff are in attendance but Doctor Berkowitz does all the work. I can't count all of the compliments I continue to receive. If you are thinking about having a procedure done, I would be more than happy to share my personal situation with you. I am not related to or friends with Doctor Berkowitz or any of his staff.

My experience was amazing! Virtually painless. Everyone was so kind and caring. I would recommend…read moreto anyone who finds flaws. They turned my flaws to flawless! I feel so uplifted and satisfied after this procedure. I used to put on a lot of make up to cover the dark brown spots and it didn't help. Thank you so much-I feel great and hold my head high now. I would absolutely tell you not to wait- your concerns and flaws will be vanished. You're in great hands. You're worth it and you will be amazed!... Miranda Gorail, Clinton Twp, MI

They messed up my glasses order and had to send them back out to get fixed. And had the audacity to…read moretry to charge me for what was missing when it was their mistake. Luckily i didn't have to pay. BUT, I've been waiting on a message for my contacts to arrive. Apparently the message failed to send, but they supposedly came in before my glasses. But when i when to pick up my glasses the first time, no one said anything about contacts. I could have at least had them while i waited for my glasses to be corrected. I'm disappointed! This could have been simple and hassle-free.

I would never go here The customer service is horrendously bad also the doctors they don't give a…read morecrap if you wait 2030 minutes for them, but they won't wait more than seven minutes for you. Beware don't go there. I think everybody should go somewhere else and watch this place crumble because they think as a business that the customers don't matter, but yet the customers are the one keeping them in business. I hope they go out of business.