My husband saw Dr. Railsback and Dr. Morgan for a 2nd opinion hearing loss assessment, and they…read morewere amazing doctors! Very professional, very friendly, and they listened thoroughly to him, and provided excellent treatment. We definitely recommend Texas ENT specialists!

Dr. Shakouri is great but we cannot stand the ladies that do the weekly allergy clinic shots…read more They have the worst attitude towards you and treat you like trash. I am seriously considering switching to another place because of them. Also don't go close to the last shot time because you will make them mad and they will really give you a hard jab.

You ordered a rx for me and didn't tell me you were doing it and why. I called the pharmacy to see…read morewho ordered the Rx. I then called the doctor and left a message to find out why she was putting me on tile rx. I waited 4 days and called back, left a message again. NO CALL BACK. Then I got a referral to a ENT. Again , I have no idea what the doctor saw on my CT scan that I was being referred out. That is not how you instill confidence in a doctor by not communicating with the patient. I'm glad I got the referral because I had decided to never go back.

I have been coming to see Dr. Kanu for a long time. After a recent issue with my PCP he is solely…read morethe only local Dr. who I trust. He is one of the kindest people I have met and he actually listens and makes sure you feel heard. The same goes for Dr. Soltwisch she is absolutely fabulous and cut from the same cloth. I will say this, no place is ever going to be perfect, but Dr. Kanu has assembled a great team and I understand why this office is as great as it is.

I was once a frequent patient at Superior on Rufe Snow. Until the day I left work with chest pains…read moreand went there. Not only did they refuse to help me, they thought it was a better idea for me to get back in my car, while still having chest pains, and drive to a hospital. I wouldn't recommend them because of the total lack of concern for my welfare. It turned out that the pains were muscular not heart related but what if it had gone the other way? I would have been driving my car , not only at risk to myself but everyone driving near me. I can not understand their decision nor do I agree with it. Robyn King

Dr Shakouri is very patient…read more He explains everything and really listens even if you complain. I've been seeing him for 10 or so years and I just love his beside manner.

Awful experiences. Each time, I have to follow up myself to…read moreensure I get the care I need. During visits, Dr. Leon seems SO busy or over booked (or just does not care), doesn't know which pt he is seeing, who I am or why I am there. He does not take time to get to know you or educate you at all. For example, during my very first visit with Dr. Leon, he asked if I have "any pertinent family history" - the average person may not know what that means OR what is considered pertinent. My patch test came back posistive for items, including nickel. He asked if I eat a lot of canned food to which I replied "not really, well we have been eating a lot of tuna lately". He did not acknowledge that reply and moved onto his next question. Should I be avoiding tuna or other canned foods??? I guess I will never know. He asked many questions like this to which I replied yes, and he just moved onto the next question with no education or guidance. I asked him the best way to know if I am allergic to a products ingredient if that item was not included in the patch test, to which he replied very odd - giving me a non answer and just telling me to scan my products in the allergy app. Ok, well if we dont test for X, the app will say I am not allergic to X - so that does not help me. I asked him about 3 different, nice ways to which he replied "This is the gold standard and we do patch testing multiple times per week". Again, a non answer and he seemed almost offended that I would ask how I know if I am allergic to something or not that we do not test for. It was super weird so I dropped it. During my follow up with him, he walked into the room and asked ME to remind HIM what my "chief complaint is" bc he didn't take 30 sec to review my chart first. We were in the middle of talking, and after a few min he opens the laptop and says "Anne right?" as though he didn't know WHICH pt I was for sure and had to double check. At my follow up, I had to remind them I was also there for a nasal scope. Dr. Leon was supposed to send a medication to my pharmacy after my appt, that same day and did not. I had to follow up the next day to ask them to send it. Appts are very long, I am often put in a room and wait 45 min or more to be seen. I was also told I needed a sinus CT scan but they could not see me for 5 weeks! Insane. I explained I cannot wait that long and asked to be fit in that week, or send the order to an outside facility, so they did fit me in. I went in this week, Thurs 8/13 for the in office CT scan and waited in the lobby for 30 min. The front desk went to check on my wait time, and when she came back, I heard her tell her coworker that the main guy who does the scan was out that day and the girl covering was not monitoring the CT scan schedule. Great. I was told Dr. Leon would call me with the CT scan results (he reads them in the office), I was given option to wait for him to come talk to me about results in person that day while I was there or a phone call and chose a call because I needed to get back to work. It was implied and understood by me that he would call the same day, this was Thursday. Of course, he did not call me with the results. I sent a msg on the patient portal Thurs 8/13 evening asking them to call me Friday before the weekend as my symptoms were very uncomfortable and I am hoping to know results/treatment plan/meds etc before the weekend. At this point, it's been several weeks since I started coming here and we've tried two diff meds that have not helped. I still did not get a call before they closed Friday 8/14 for the weekend. Do not expect any bedside manner, education, answer to your questions, or prompt care here. I plan to follow up again next week on the scan results and I have already scheduled with a new doctor/office to transfer my care

This is an amazing Doctor and Medical Center. The staff are just wonderful and so very caring. I…read morehave seen several of the Doctors and they are all great. The office staff are caring and friendly. I am so glad I found this Doctor and Clinic!

Just got back from this Dr Office for my girls appointment and wanted to say how awesome the staff…read morewas....Dr Mona was great she is really a wonderful Dr she took her time to hear my girls questions and really seemed concern...the nurse was very polite and very friendly..the waiting room was clean ...the staff was very organize my appt was at 2pm and I was out of there by 3:15 ...by the time I started my car Walgreens text me that my girls prescription was ready for pick up...WOW :) THIS CLINIC IS AWESOME...thanx to all the staff there keep up the great work....five stars easily ...

My family has been coming here for years and we absolutely love all the Providers in this office…read more Dr.Lambert is very thorough, knowledgeable, and overall a great doctor.

Been a patient there since 1984-not a typo, really over 30 years. I see Dr Gabriel-but at one time…read moreor another I have probably seen almost everyone. The treatment as a patient and as a person has always been exceptional. They are always prompt when responding to questions thru the portal. I highly recommend NHFM.

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.

This location was listed as in-network for my blue cross blue shield of Tx plan ( marketplace)…read moreAfter inputting all my insurance information , given an appointment time and waiting for my appointment, was told right at appointment time that they wouldn't accept my insurance. I would need to pay out of pocket Even after showing the bbs portal with their location listed as in-network they turned me away. Sadly, I feel like these medical businesses accept contracts but don't honor them when it comes time for service.

Bad experience from start to finish. Check-in was disrespectful, unprofessional, and lacked any…read moresemblance of urgency (despite no other patients present at the time). I was then told to sign forms - without being allowed to see them. I was handed a signature pad while the screen faced only the staff, with the forms verbally analyzed by a staff person. When I asked to briefly skim what I was signing, I was met with resistance and visible annoyance. In the exam room, another staff member echoed this attitude, saying, "So I heard you want to read the forms?" I was questioned as if my request were unreasonable and was barely allowed to view the screen, which was dramatically tilted away from me for no conceivable reason. The disorganization continued: my vitals were not recorded until later prompted, I was left alone far longer than promised after my test results were confirmed to be available, while staff chatted about non-work matters outside, and my discharge paperwork was incorrect. The provider prescribed meds for a confirmed diagnosis and a possible alternative, but the medication for the actual, confirmed diagnosis was missing from my paperwork until I pointed it out. Overall, the experience was chaotic, dismissive, and error-prone. I left with no confidence in the care or treatment I received.