This is the 2nd time dealing with Basement Pro's and the reason this would be a 2nd time is because…read morethey provide GREAT SERVICE along with a GREAT PRICE. Mike explains everything and what's great is that he doesn't try to over sell you. Very honest and would highly recommend them. Thanks again

My French drain was clogged so water was seeping into the basement. Todd came out, evaluated the…read moresituation, and provided a very reasonable estimate to clear the drain. He then said they were quite busy and could not do the job for 5-6 days. However, he thought another customer may be postponing a job and if so, he could be here in 2 days. Sure enough, he called the next day to tell me he could be at my home the following day. Once he got here, Todd did a number of things to clear the blockage. It must have been quite a large clog because it took some time and effort but he did not stop until he was absolutely certain that the drain was clear. He then cleaned up the basement floor of any dirt and water before he left. I could not be happier with Todd and Basement Pros. If I ever have any other issues with water, mold, or cracks in my basement, I will definitely call them first.

Was very impressed by quality work and personal approach of this company and especially want to…read morethank Max. He responded right away and came for estimate next day I called. They completed all the work,air duct cleaning and dryer vent cleaning, within 2 days of my call and did really good job. Very thorough and neat. They removed so much dirt and dust, I can't believe I and my family were breathing all this for so long. Will definately refer my friend and use their services at the office where I work.

From the owner: Our min focus is customer satisfaction. To make sure every customer feels important, and that they…read morewere given 100% from every service call. We treat every home as if it was our own. We provide quality work, not fast work.

Be present when possible of the work performed. I did not see an English speaking supervisor on…read moresite to discuss my concerns.

I had a horrible basement flooding issue in my finished basement that I had been reticent to fix…read moredue to my experience with previous contractors. Eventually I couldn't ignore the issue anymore, and I called Adam up to look at my situation. Adam himself arrived and did a comprehensive walk through and give me a solid price for demoing the exiting finished basement, installing a complete perimeter french drain, and refinishing the basement. I signed up and prepared for the worst. I won't lie, it was a very messy job due to the amount of work that needed to be done, but the job was done on schedule, done with quality, and done to my expectations. But here's where Adam really shines: I had some post install issues that I needed resolved, and instead of what every other contractor out there did by ignoring me because they already had their money, Adam took a personal interest in making sure I was 100% completely satisfied with everything. He made multiple trips back out to the property at my request, answered my questions, brought in other help to solve my issues, and stuck with me until everything was resolved and perfect. Easily my best experience with a contractor of any type, and to this day my basement is still completely bone dry and all work is holding up perfectly. Yelp needs to invent a 6th star so I can add it to the review. Seriously, I do a lot of analysis when trying to pick a contractor, and if you are looking to have your basement waterproofed, just stop looking right now and call Adam.

Five enthusiastic stars!…read more A water leak from above my home office caused some damage to the ceiling and wall. The cause was remediated but the dampness in the room was not improving. We called MasterTech Environmental for an air quality test and moisture assessment. Tom Duff was extremely knowledgeable, friendly, and professional. The air quality test showed no airborne mold, but the dampness in the ceiling was of concern. His team came out to remove parts of the drywall to assess for mold. Trace amounts of black mold were uncovered along with quite a bit of white mold. The team quickly removed all affected drywall and insulation. When I tell you these guys are thorough and work clean, I mean it. Tony, etc were meticulous with closing off the affected areas for safety and ensuring no mess was left behind. There wasn't an ounce of dust anywhere. It was as if they were never here! MasterTech Environmental does not replace the dry wall, but they recommended an incredibly reliable contractor who did. He also worked exceptionally clean and had my office back to normal in 2 days. Diane in the office is a sweetheart and her communication was second to none. She kept me updated on everything and ensured I received detailed reports complete with photos for insurance claims. Pricing was upfront and fair and they provide a 5 year guarantee on their work. I cannot recommend this wonderful business enough. They will take excellent care of you and your home!

Mourning the loss of my stuff but happy to breath more freely. My childhood home had a mold…read moresituation that had been developing slowly for some time. While I wanted to get it fixed the prices I was given by other supposedly reputable companies in the area were astronomical. I delayed until I was given a realistic estimate from Mastertech. That is not to say it was cheap but reasonable by comparison. I was especially impressed when getting my estimate that I was being listened to and not talked at. The guys who came to my house were friendly and professional. They sent up a containment area so the rest of the house was safe from the work area. It only took a few days to clean out and clean up 40+ years of stuff in the basement. Now I have a perfectly clean and empty basement. Oh ,and I have a certificate stating my house was clean. Now for a side note to people like me who honestly don't know what you got till it's gone.....I will say that you must (let me emphasize this) must know what you want to keep before they start clearing out your stuff. They will save what you say you want to keep and anything they deem valuable like silverware or family photos If they can. They we're thorough and I was naive and didn't think they would toss out my closed plastic bins of media or a sculpture I made. This is not their fault. What one seems valuable is subjective and I should have been more diligent in checking on what I wanted to keep. Now, let's all have a moment of silence for the gargoyle I made in high school. They did an excellent job making my basement and crawl space mold free.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

Mack's Mold Removal Service did an outstanding job with what we initially thought was a small mold…read moreproblem. Mack and his team were thorough, working for several days to test, identify all affected areas, and ensure complete mold removal. They tested the areas afterward to confirm the mold was gone. We have a six-year-old child, and thanks to Mack's diligence and expertise, we feel much safer in our home. Thank you, Mack and team, for your excellent work!

From the owner: Mack’s Mold Removal & Inspections is a leading company in the field, specializing in high-quality…read moremold removal and inspections. With years of experience and a team of trained professionals, we are committed to providing exceptional services and ensuring the safety and well-being of our clients. When it comes to mold, we understand the potential health risks and structural damage it can cause to your property. That’s why we offer comprehensive mold inspections, utilizing state-of-the-art equipment and techniques to identify any signs of mold growth. Our certified inspectors conduct thorough assessments, examining both visible and hidden areas for mold presence. Through our meticulous approach, we can accurately determine the extent of the problem and develop an effective plan of action. At Mack’s Mold Removal & Inspections, we believe in offering tailored solutions to meet each client’s unique needs. Whether it’s residential or commercial properties, we work closely with our customers to devise a customized mold removal plan. Our team follows industry-approved protocols to remove mold safely and efficiently, minimizing any disruption to your daily routine or business operations.