Beware of this breeder! The breeder was extremely difficult when I contacted her a few months after…read moreI got my Toy Aussie and he was showing signs of fear and aggression. She was very defensive and blamed me for his condition. At the time, she said she didn't believe in socialization for puppies because they needed to exposure to your environment not hers. I have it in an email she sent me! That was my first RED FLAG. I challenged her on this as a long time dog owner who had trained 5 dogs previously. She later added Puppy Culture to her program after our conversations. I hired a dog psychologist to examine the dog and I was warned that I would always have problems with the dog if I kept him. Further conversations with Shawna, I made plans to meet to return the dog, without refunding my money. I noticed a certain coldness in her when asked what would happen to the dog, I feared she would have him destroyed or that he might not make it back to the kennel. She wanted to meet my on a highway and send a friend to get him. Fearing more for the puppy than the effect this emotionally disabled dog would have on my life I ended up keeping him. I hired 5 different trainers in NY and Los Angeles. I made progress, it was mostly I learned how to handle his triggers. I was now living with special needs dog with fear based aggression. He is a beautiful dog, he only likes me and has to be put in a crate in another room when people come over to my home. The reason I wanted an Aussie was so he could go hiking and walk with me. I wanted an active dog but he can't do that either because he is easily triggered while on the leash by other dogs. He lunges at other dogs if I am not 100% vigilate to prevent it. He is full of fear walking around, he never relaxes. He is unable to abide that other dogs live in the building and is highly aggressive to any dog in the elevator or in the lobby. I have to steer him around other dogs to avoid any contact. Owning this dog is one of the worst mistakes I have ever made. As a long time dog owner and lover of animals, I have spared no expense in normalizing this dog to live his best life. Unfortunately, I have had numerous wrist injuries to my right hand, sprains and torn ligaments from holding the leash when he lunges. After 8 years, I am done. I can no longer do this, with the hand injuries and disruption to my life as Shawna would say - we are not a good fit! I told Shawna the kind of dog I needed for my lifestyle and she said this dog would be perfect. Something happened to this dog at an early age, or he received some bad genes. All the dog trainers I hired said the same thing, he was a very difficult case. It is unconscionable how this breeder operates. I would never have tried to return a dog if there wasn't a enormous issue at stake. A year of so later, she just told me to call a Aussie rescue organization, that I didn't have to return the dog to her as it says in the contract. Read these words as a warning. Perhaps Shawna has learned more about dog breeding and training now. However as a business person she is ruthless and I don't believe she has the dog's best interest at heart. You do not want this same experience, be very careful where you get a dog, even if the dog is beautiful or cute. I made the effort to go the kennel, I met the dogs and Shawna in person before I bought my dog. It has been a terrible experience.

I had held off submitting this last year but now that I see they are breeding and selling pups from…read moreSummer, I felt it right to post this for awareness. I am concerned with the ethics of a breeder who is knowingly further breeding a dog that has in fact produced offspring with severe hip dysplasia. Below is the original I was going to post... Make sure you read and understand the details of the contract! We purchased 2 puppies from Shawna from different litters in Sep/Oct '23. The pups are absolutely adorable, good demeanor and intelligent. The black tri is Harvey and he's a little mischievous and gets into things but is a really good dog. The red merle is Knox (named after the Buffalo Bill's Dawson Knox) and has an awesome personality and a deep voiced bark. After about 6 months (Apr '24), we noticed that Knox was favoring his right back leg and was doing 'bunny hops'. We took him to our vet to find out that they thought he had a severe case of hip dysplasia, which is quite unusual in small breed dogs. We contacted Shawna immediately about it and she responded in 2 days stating that she's never had this happen before, but its unpredictable and she can only do her due diligence. We had stated that we wanted to keep him and she offered $500 back if we wanted to keep him. So, we made an appt with Cornell University to have him evaluated...and we had to wait until Aug '24 to get into the specialist. The doctor at Cornell stated that Knox has genetic Hip Dysplasia on both sides, with the right side being very bad...the left is probably good enough to let it be. The doctor also advised we contact the breeder and make sure the parents do not breed together again (Sire is Jager, Dame is Summer). We forwarded the report to Shawna and did not hear back from her after reaching out several times until mid-October. We fell in love with Knox and didn't want him to suffer, nor be taken from our lives...we decided that we are going ahead with the surgery. So, we did some research, got some legal advice and asked Shawna to reimburse us up to the cost of the puppy for medical expenses due to this genetic defect...as seems typical for reputable breeders and quite frankly fair to us as we're going to incur many $1000's above to help this wonderful animal. Shawna refused and said the only way we could get our money back was if we returned the dog to her as per the contract. I asked what would happen to him if I returned him, and that if she didn't answer I assume he would be put down immediately...no answer there. Well, we're going ahead with the surgery despite any help from Shawna. I asked her to reconsider her position on this and show some compassion for the dog and situation, but she is taking a hard line on the contractual words...and that's where we stand today. We were willing to take on the lion share of the expenses but she got us with the contact technicalities. We're still going to do good by Knox and provide him with the best life we can. His surgery is scheduled for late Dec '24. Added 7/5/2025 - copy of the contract with parents listed as proof/evidence. And an update that Knox is doing absolutely great with his titanium hardware, our bank account is about $12k lighter, and he and Harvey are awesome little pups!

We're so happy we found Hearthside, it's a small non-profit no-kill shelter with a huge heart. We…read moreadopted our sweet kittens in July 2015 and they've completed our little family every since! The volunteers at Hearthside are some of the most caring individuals we've ever met. The litter was born several feet under a barn and the volunteers spent hours rescuing them. We worked mostly with Bonnie, and I can't rave about her enough. She is the most kind, gentle caring person who fights so hard for animals. Not only did she let us visit the kittens every week until they were ready for adoption, she is still always available, months later, for any questions we may have. I even found an abandoned baby bunny in danger and after asking her for advice, she adopted him, nursed him back to health and now they're best buds! We were originally considering adopting from a breeder but can't even express how much happier we are that we found a local shelter and saved two beautiful babies with the help of amazing volunteers. Most people start their search at Lollypop (which is also great) but you'll never regret supporting local, smaller shelters. Thank you for everything Hearthside!

I found my sweet little bean of a boy here and I couldn't be happier. The adoption process was easy…read moreand the foster checked in a couple times to make sure we were adjusting ok.

I've fostered and adopted through Kellers Kats and they are amazing! Highly recommend!read more

Amazing staff and care...small town feel and very caring towards both the animals and their owners!read more

Not letting my brother Adam's cat suffer by not getting him in for surgery fast than next wensday…read morehe's not eating anything and instead you tell him to dive to an emergency vet clinic in buffalo I used to like this place you always treated my pets well but t now I would not recommend this place

I thought they were very professional and nice. They answered all my questions about birds and…read moretaking care of birds. Overall Very nice would recommend.

Extremely unprofessional when I commented that one of the snakes posted on their Facebook,, which I…read morethought was a new rescue, was very overweight. I was hoping the rescue would be able to get the snake on the right path before adopting it out to a new owner, that was not the case. This "rescue" believes this animal is a totally normal healthy weight, and when presented with why that was wrong, they argued, became very defensive, and even personally attacked me about what I do for a living.. I have since been blocked. Always make sure you do your research into the shelter or rescue you're adopting an animal from.

We picked up our Benny in Mid-November and wanted to wait to post a review on our experience with…read moreour first Family dog. Benny has exceeded all our expectations. Our vet gave him an A+ first check up, he's incredibly intelligent and most of all he learned very quickly how to adjust his play style between my wife and I and our two young daughters. Picking a Goldendoodle was the right choice for our family, getting one from Kathy made it a home run. 10/10 experience and we will recommend Lovely Doodles to all our friends and family.

I adopted Franklin, our golden doodle from Kathy. Franklin is an extremely friendly, happy and…read moreplayful four month-old pup.Highly recommend!

Awesome veterinary hospital. Dr. Neno and the staff are wonderful…read more They go that extra mile to take care of, not only our beloved pets, but our own needs as well, in many ways. Whether it be questions concerning medical care, or procedures, or emotional comfort, when having to face hard decisions. I highly recommend them for all your pets needs.

Thank you Dr.Neno and staff, for seeing me and my little buddy so last minute…read more I was very upset with my long time friend being in distress. Have the happiest New Year

People there are amazing to me. Im deaf and they are so sweet with how to communicate with me…read more Email and text. Always worth the long road trip from the city to their hospital. Doctor Marr is my favorite one. She knows almost all my cat's names and has sympathy for them. Thats what I am looking for a doctor that cares about my cats. My cats are the reason why i am still here on earth.

Dr. Jamie Marr and her staff at Genesee Valley Veterinary Hospital have provided outstanding care…read moreto Grantley, my black lab/chow and best friend. Grantley is approaching 19 years old and has been with Genesee Valley his entire life. I firmly believe the reason Grantley is still with us is because of the complete and cutting-edge care Dr. Marr and her staff (as well as the previous vet), provided over the years. They are professional, caring, pleasant and thorough. Grantley actually enjoys going to their office. Whenever he has a health issue, they provide immediate assistance and follow up. And now that he is older, they provide recommendations as to how to maintain his quality of life. I can't thank Dr. Marr and her staff enough for everything they have done for Grantley. Dr. Richard G.