After going to the same eye doctor for years for both my annual eye exams and my kids' yearly…read moreappointments, I was disappointed to learn they no longer accepted my children's vision insurance. Last year was the first time I had to find a new eye care provider. Unfortunately, that experience wasn't a good one. It felt like everything revolved around making extra money. When one of my kids' glasses broke, I was told I would have to pay out of pocket even though the glasses were supposed to be covered under warranty. It made me question what the warranty was actually for. This year, I decided not to go back. After doing some research, I chose EyeBelieve Eyecare & Optical because it's close to my home, and I'm so glad I did. From the moment we arrived, the staff greeted us warmly and were friendly, welcoming, and professional throughout our visit. The office was clean, there was plenty of parking, and the exam equipment was modern and up to date. The doctor gave each of us a thorough eye exam and took the time to clearly explain my oldest daughter's eye condition. She has been interested in trying contact lenses, and I really appreciated that they offered her a trial fitting to determine whether contacts would be a good option for her. At our previous eye doctor, we were told we would need to schedule a separate contact lens exam that would have cost over $200. It was refreshing to find a practice that genuinely focuses on helping patients instead of looking for ways to charge for every additional service. My youngest daughter needs special glasses, and the doctor carefully explained the different types of bifocals available and helped us understand which option would work best for her. I appreciated that they took the time to answer our questions instead of rushing us through the appointment. The selection of glasses covered by our insurance was excellent, with plenty of stylish, high-quality frames to choose from. Unlike our previous office, the frames didn't feel cheap or flimsy. I also love my own glasses--they're incredibly lightweight and flexible, so I barely notice I'm wearing them. They don't put any pressure behind my ears, making them comfortable enough to wear all day, especially since I spend most of my workday on the computer. We were told our glasses would be ready in about two weeks, but they actually arrived sooner than expected, which was a pleasant surprise. I haven't had to use the warranty yet, and I hope I won't need to if my kids can avoid breaking or losing their glasses this year. If I do end up needing it, I'll be sure to update my review with that experience as well. Overall, we had an outstanding experience from start to finish. The staff was kind and welcoming, and the doctor was knowledgeable, thorough, patient, and never made us feel rushed/pressured. It was refreshing to find an office that truly puts patients first rather than trying to upsell unnecessary services. We definitely plan to continue bringing our family here, and I highly recommend EyeBelieve Eyecare & Optical to anyone looking for honest, professional, and compassionate eye care.

Great place with a welcoming atmosphere and a professional team. Everything seems well-organized…read moreand the staff is friendly and helpful.

There was awful receptionist, no help at all. It seemed no money , no services. Definitely awful…read morebehaviour.

First let me say that the Optometrist was great. My 8 year old daughter found out she needed…read moreglasses. We were told that we had to wait 5-10 business days for the glasses to come. That's 2 weeks. Well we patiently waited those 2 weeks and called to check on the status of the glasses. We were told they were not ready and could not be given any type of update. Instead of apologizing for not producing the product in the given amount of time I was argued with about the quote of time given to me initially. Customer Service is a big part of every industry and unfortunately this place stinks. We are still waiting on our glasses. That means it's going on 3 weeks that my child has been going to school unable to be at her best because of her vision. Crazy...

The optometrist is horrible - I don't remember his name but he is of short stature with brown…read morehair/eyes. He spent less than 2 minutes examining my eyes and didn't seem to care of my concerns of managing my severe myopia. He also kept looking at his computer to monitor football games scoring which is unnerving for me as his patient. My glasses took forever to come as they blamed my insurance for delaying the manufacturing of the lenses but I was not able to get into contact with my insurance nor were they so that was frustrating. The glasses then came with more than a month delay and the lenses were coke bottle lenses though I paid extra for high index. The staff there tried to blame it on the frames which is odd to me as I've had frames of similar design and the lenses were never as thick as the one they made. A second order of glasses was made with a delay AGAIN and the lenses still came out the same. I then decided do order contact lenses instead and they were nice to offer extra lenses to apologize for the past delays and mistakes so three stars for them. If I could rate the optometrist himself, I would give him a 0. Your eyes are important. Find an optometrist who thinks the same

The owner was so nice to us. After explaining our budget, she walked us through how to pick up a…read morenew frame within it. She is actually trying to help us as much as possible. I can see it. My husband broke his glasses so we requested to get a new one at the same day. She did make it. In addition. I like their doctor. He is very nice and careful to new patients. He explained a lot to us when my husband wore a new pair. He even checked if it is too tight for my husband 's head. This is the most wonderful experience we ever had with eye wear stores. We will definitely go to it next year.

Look no further than U &M eyecare for an outstanding experience and wealth of knowledge. After…read moreyears of struggling with mediocre contact lens vision because of my high prescription and dry eyes to boot, Dr. Nguyen fitted me with schleral lenses. Now, I have superbly crisp vision and look forward to putting these lenses in my eyes to combat the dryness! The entire staff is exceptional at U & M Family eye care. Dr. Maria Nguyen is the absolute best and discovered my early stage glaucoma that my previous eye doctors didn't detect. So thankful to know that my entire family is in good hands!

Specialty Eyecare is hands down one of the best eye clinics I've been to. Scheduling was easy, wait…read moretimes were short, and the staff was friendly and attentive the entire visit. The exam itself was very thorough, and everything was explained in a way that was easy to understand. I never felt rushed, and they made sure I was comfortable every step of the way. You can tell they really care about doing things right. What stood out most was how smooth the entire process was, from check-in to choosing frames. The team helped me pick out glasses that actually fit my face and lifestyle, not just what was popular. If you're looking for a place that's professional, efficient, and genuinely caring, I'd definitely recommend Specialty Eyecare.

Bethel Eyecare is my go-to eye doctor. Everything about this place is absolutely wonderful. The…read morestaff is always friendly and nice and most importantly, Dr. Cha really takes good care of your eyes, making sure you get the accurate prescription and eye care you need. Instead of the typical Korean optometry offices where they just do a refraction only, she does a detailed eye health exam and notes of possible eye dangers. The glasses selection is also wonderful -- staff is super knowledgeable and helpful in picking out the perfect frame. I get almost excited to go back every year or when it's my annual check-up, just because this place js so great.

I just gotten a brand-new glass for myself but needed a little adjustment. I thought all new…read moreglasses needed a little adjustment. Their response was my face is not even so we can't do anything. These people are ignorant or just lazy. They think I'm stupid. Go to the one off Peachtree Industrial Blvd. They took care of me. I'm not going to this location ever again.

My original appointment at another optometrist ended up being canceled at the last minute. I…read morechecked my network and they were very close. I walked in and they covered my insurance and they were able to get me in and out within 15 minutes very quick very friendly. I highly recommend them.

They have a new young eye doctor that frequently makes mistakes on the prescription. When it was…read morebrought to her attention; she denied it. Please take your business elsewhere and save yourself some money. There are many reputable businesses that can provide service and quality eye care. I refuse to do business that does not have a guarantee or warranty for exams and contact/glasses.

I am so pleased with the group at First Class Eye Care! They are very friendly, helpful and…read moreknowledgeable. Dr. Pham and the front office staff not only take great care of my eyes, but lift my heart as well. Go see them - I can guarantee that you will NOT be disappointed!

I walked in thinking I had purchased my glasses from this location, but instead of sending me away,…read moreAunJaunte went above and beyond to help me. She wasn't obligated to assist me at all, yet she took the time to fix my glasses and make sure I was taken care of. Her kindness, professionalism, and willingness to help truly made my day. Excellent customer service like this is rare, and I'm extremely grateful for her.

I had some issues with my glasses and came back to fix. The owner was understanding and helpful.read more

Nice place where the workers are super professional and take care of my needs. Appreciated how…read morethere was minimal to no hassle in checkouts and checkups. And thankfully was a place that accepted my insurance. I would recommend giving Kim's Optical a LOOK.