Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

This company has issues. They call you up to sell their…read moreinternet product but don't follow through on it. A few months ago I got a call from their sales department telling me that Empire Access would be in my area and active to use. But once it wasn't happening the sales department decided NOT to contact with any reason to why it was not happening. Then contacted thier sales department just to get told that it had been delayed. Told this many of times from them.

The worst customer service I've ever had. I just wanted to turn my new phone on. I was on the phone…read morefor 3 1/2 hours with them not only on hold but getting yelled at. I submitted a complaint and they finally got ahold of me about a week later and she said she'd call me back after she figured it out (my phone was locked I got it refurbished from Walmart) and she never called me back! I recorded the interactions they were so bad. I was in tears. All that for them to say they can't turn my phone on due to me buying through Walmart and not them. They also told me I couldn't get my phone on unless I bought their at home internet as well. Then when I said something about them not getting back to me and how awful I was treated they replied with "case closed"..... I'm not a Karen.. I never complain and I'm patient but I've never delt with customer service like this before. One after another just awful either didn't have a clue or were extremely rude. It's not even about my phone getting turned on cause I understand but the customer service was ABSOLUTELY AWFUL. I'll never recommend to anyone.

XFinity is Comcast, and we are "outside their footprint" (Buffalo W.Side).read more

Typically our service is adequate, but it went out yesterday. I called and they said no one could…read morecome out to fix it because the person left on call is saved for "emergencies." So it will be tomorrow morning. My husband waits and no one comes. I call and they say it will actually be the next day before they can come. Problem is, NO ONE told us! I called again and they said sorry for the miscommunication but oh well. Of course, we get no discount for the outage and miscommunication. Ridiculous! EDITED TO ADD: they showed up out of the blue and are trying to fix it.

The internet seems to work ok but customer service is horrendous. paying bill is ridiculously…read moredifficult. damage done on install, never received incentives to switch ( gift cards ) website set up to sell not service current customers. No ability to pay to a person on the phone must go through a 3rd party website. Going back to Comcast. Hard to believe that gonetspeed has worse customer service than Comcast.

Southern Tier Internet provides the best internet service in Elmira, Horseheads and Corning NY…read more They have "state of the art" transmitters on the communications tower overlooking Elmira - super fast internet - I stream HD video with no buffering.

This outfit has turned into a haven for spammers. From September to the middle of October (so far),…read moreI have received DOZENS of spam emails originating from their IP addresses. All have been forwarded. They do NOT take action. Now, from websites they host. These people are pariahs of the internet.

NRT Game Servers has been a client for our 9th year now…read more At one time I hosted my own servers in Toronto, Ontario and Dallas, Texas. I ran into Jon ( ColoCrossing ) just after he started and had reservations on putting all my eggs in one basket..Jon..is a man of his word..he said he would make sure I succeeded..and I have. NOT once have I ever been mis-treated, over billed, or had a server issue with Jon that was not given the highest priority to make sure my clients were with out service. There Tech support has always been great to talk to, even if it was a issue I was trying to figure out for my business. I have no degrees in computing, all self taught..and as GSP's come and go..I am still here 10 1/2 years later. I owe a great percentage to my first conversation wit Jon and his employees over these years. I have learned and live by you treat people the way you would like to be treated..If you want to be a idiot and want every thing now...then expect to be treated the same. I would recommend ColoCrossing to any new company that want to succeed in a business I am in...or any other structure your business requires. Don't believe all the negativity that you might read in forum posts about the reputation of Jon and his company..this goes back to my sentence above...If you want to be un-proffesional..then expect the same. As long as my Company. NRT is in business, then I will be a client of ColoCrossing as long as they will have me. Thanks for reading.. Dave Stanley NRT Game Servers.

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

Wow, have to say I am utter shocked at the revIews here so far. For us it has been a long wait to…read morebe sure, many years since I first heard of them as a provider, but their job is not an easy one either, and advocacy totally works. I would suggest using neighbored tools like Nextdoor.com to bring awareness in areas that are accepting orders, it worked in our area. Sure, I get it, $100 is hard to part with for anybody, but I can say that after out neighbored topped 80%, things toppled over super quick. I signed up as interested in early 2017, and ordered service a year ago when they notified me they would be coming to our neighborhood. Then we heard almost nothing till July when the main fiber optic cable was buried. I was super curious nerd that I am so I went out and talked to them, they burry about 400 feet at a shot, then have to burry a tap box, splice the cables to a customer panel and test the loopS to make sure they are stable. For our relatively small neighborhood that took months, but they were out there working tirelessly every day! Only after the loop testing was done could they start working to tie in every house, and that took them till January this year to run our fiber from the street too the house, and the guy that came and installed the service to the house spent about 2hours doing his part. Freedom from Frontier and Spectrum was not won in a day, it's a long fight, but having competition is SOOO worth it... hey, proof is in the speedtest results right? Frontier: 6Mbps down / 768kbps up (paid for 15) Spectrum: 45Mbps down / 9Mbps up (paid for 100) Greenlight: 498.4Mbps down / 49.9Mbps up (paid for 500) At least Greenlight delivers what they advertise instead of trying to pass of an oversubscribed service that lets you down when you need it most.

Service went out right before the bills game, my neighbor couldn't even get anyone to answer a…read morephone. Not me, learned my lesson. As bad as time warner is, it's better than greenlight. Enjoyed watching the bills beat the dolphins!

Excellent service. Brian is very knowledgeable in assisting…read moreme with all my questions. Was able to help me updating my system and giving me information on how to use the updated system.

I dropped off my freezing computer. Staff was very accommodating, knowledgeable, and skilled. He…read moreexplained everything thoroughly to me. It took 6 days but it was worth the wait. It runs better than the day I bought it.

Johnnie from WNY Pro Tech was awesome in explaining digital signage and how important it is for my…read moreclient's brick and mortar businesses! I will be recommending Johnnie to all my clients.

I've only used this service for a short period of time, but it has been a positive change to our…read morehousehold. The customer service is top notch and the response time to any questions I had was quick. The app is very easy to navigate, and has everything we want/need as a family. I didn't see a TV series I had been previously watching and I messaged and request it be added and within an hour it had been approved and added. I would highly recommend to family and friends

From the owner: Wanna set yourself up ? Somewhat saavy with your android phone or firestick ? Type in 402436 in the…read moredownloader app on your firestick or android phone/tablet and contact us. We can have you streaming content in less than 5 minutes !!