Thank you, Marco, for rescuing my malfunctioning Air conditioner, once again!…read more I love knowing that when something goes wrong with my A/C, help is only a phone call or text away. Marco is professional, friendly, and compassionate. Of course, he fixed the problem, plus checked over other issues as well. He doesn't withhold information, nor try to add on any extra services; that being said, if he did recommend that something needed to be replaced or upgraded, I would say yes in a heartbeat, because I trust him completely. Due to his help in the past, when I did find the a/c having an issue, I wasn't stressed at all, because I knew that I was in good hands. Thanks, Marco!

While I ultimately didn't need service any longer I wanted to share my positive experience with…read moreMarco. He was very prompt in returning my messages and was willing to come out same day. He asked questions beforehand to ensure a visit was even needed. I appreciate him trying to save me time and money. Will definitely be doing business with him in the future if I ever need AC service.

5 years ago I had Island Air install a brand new unit (inside and outside). It was a very expensive…read morejob up front of course. I have the yearly maintence plan and they've done great job of maintaining it over the years. So in the long run it was a good investment for me. I know happy customers never leave reviews, so I finally remembered to log in here and and leave one for them.

What happened to this once great company?…read more When I first moved down to Florida, I used Island Air for all of my AC needs. I replaced a system and had quite a few service calls at all the homes I resided in. Always a great experience. The techs were professional and knowledgeable and the office staff was always quick about scheduling. Now? They're never available. I wanted to sign up for an annual maintenance plan and they told me they're booking out to November. It's August. Service calls? Techs are never available in a reasonable time frame and their advertised 24/7 on call service doesn't actually exist. My AC was out on a Friday not too long ago and I was told I couldn't get service until the following Monday. 2.5 days in a sauna, yeah OK boys, I think I'll pass! Anyway, as they literally are unable to provide me with any of the services I've recently needed, I have to update my review and move forward with some other great companies I've found. Good luck if you use them.

Hands down 5 stars:…read more Greg is responsive, punctual, attentive, knowledgeable, and competitively priced. He explained the issue at hand, what he intended to do, and how he planned to do it. He even explained about maintenance and how it differs for us due to the climate in South Florida. It was so easy to work with Greg. He is definitely a reliable source. I will 100% call him for any A/C issue from now on. As should you!!!

Greg answered my call and was at my house within an hour or a Saturday afternoon. I was not…read moreexpecting him to arrive so quickly. He did a great job and fixed my AC in less than two hours.

I would highly recommend AR Williams, after contacting 2 other services and not getting a clear…read moreanswer I contacted AR Williams after reading their YELP reviews, Olivia was fantastic & very patient with me and they were out the next day on time. Dylan, the technician, was extremely thorough and answered all my questions. Adam the owner was available every step of the process. I ended up replacing my unit and the pricing was very competitive as opposed to the other pricings I received. They were not pushy and knew the answers to all my questions and very prompt to respond to me- EXCELLENT SERVICE OVERALL/ ABOVE & BEYOND

We had a problem with our AC not blowing cold air. It's been so hot in South Florida lately that…read moreit's tough to tell. Coming in from feel-like temps of 100+ outside, 80 something degrees seems better. My husband turned to Yelp to find a local service. He liked that this company had over a hundred plus reviews and most all were five star. That's quite unusual. He called and was able to get a mutually convenient time for a tech to come check out our AC. This morning, we had the pleasure of service by Frankie. He checked out everything thoroughly -- inside and outside. He was able to clean and drain everything in our units that needed it. My husband was so happy with the service that he signed an agreement for twice yearly check ups. So glad Yelp came to the rescue and that we found this company.

Kentron was very professional and knowledgeable. He was a great service technician and did an…read moreexcellent job.

I called them and they were super friendly and professional. Dan came at the right time and did an…read moreamazing job. I'm seriously considering them to be my A/C team for my condo unit. Very pleased with them.

As I mentioned, this company isn't focused on greed or pushing unnecessary products or services…read more Instead, it aims to ensure your satisfaction, avoiding the despair often associated with poor customer experiences.

Oleg and his team at Fuse were AMAZING!…read more From my initial chat communications with Oleg through Yelp, I knew we would be in great hands as he displayed his VAST knowledge of HVAC technologies in general. Not only was he able to accommodate an appointment the very next day (at 8 AM, as I requested), but he was able to diagnose and repair my two Mitsubishi Mr. Slim AC units within less than two hours. As you can see from the photos, when Oleg and his team arrived this morning, both AC units were blowing HOT AIR (which is almost NEVER necessary in South Florida) and by the time they were done, both units were blowing VERY cold air, allowing the units to function as designed and cooling the spaces that each unit served. Oleg also recommended some additional maintenance that the units could benefit from, but he was not at all about the "high-pressure" sales tactics and simply provided the information and pricing for me to decide. Fuse's pricing was more than fair, and Oleg and his team seemed to care more about the work and performing it with expert precision than they did about the money. I would HIGHLY recommend Oleg and the entire Fuse team to ANYONE and EVERYONE!

Lots of ptlromises that never happened and now out of business with years left on service contract…read more Will go to Costco to see if they have a plan to remedy.

Scheduled appointment for 12/26 no one showed rescheduled…read morefor today 12-5 no one showed Have already paid for their membership Do not use this company do not pay for their membership They take your money and run

I purchased my Trane system in August 2023, and my problems began within the first year…read more Toward the end of 2023, I contacted Air Ref because my home was extremely humid for days at a time, even during the winter. I was told it was my imagination and that perhaps I wasn't feeling well. That was incredibly frustrating and dismissive. Less than a year later, I called again for the same issue--again I was told I was imagining it. Three months later, in the middle of summer, I had no air conditioning. This time there was no denying the problem--it was 88 degrees inside my home. The diagnosis was that the coils needed to be replaced. The stress of waiting to see if Air Ref would cover the labor was immense, but thankfully Trane ultimately picked up the bill. Then, just two months later, the compressor failed. Again, I had to hold my breath to see if Trane would pick up the charge because Air Ref would not. I was so relieved that Trane did. During an unusually cold Florida winter this year, my heat also stopped working. Air Ref was happy to come out and bill me for service. I decided to dress in layers. They would not acknowledge this brand new system that has repeatedly failed. They said, Trane will not do anything else. I am writing this review on a day when it is 92 degrees outside, with a heat index of around 110 degrees, and once again my air conditioner is not working.

Ever since I can remember AIR REF Co. has been our air conditioning company keeping us cool in hot…read moreFlorida. Even though we are on the ocean our units lasted for their full warranty period of ten years or more! First we went with TRANE ACs and then to Carrier ACs and now back to TRANE units. Our units were "coastalized" by Corrosive Solutions of Boynton Beach. Our success is due to our AIRREF Co. customer service rep Mike Beamer who has guided us throughout the process of selecting units and meeting requirements for our condo rooftop installations. Mike and his company set the high water mark for great customer service!

Eric was absolutely fantastic! He arrived right on time, came fully prepared and organized, and got…read morethe air conditioning repair done quickly and flawlessly. Highly recommend his service!

Longtime customer and for good reason as their customer service is at least for us unmatched…read more On time, professional technicians who have gone the extra mile for us. For example, one of their technicians found the leak in the wall where a plumber could not. Another technician in the middle of a sweltering summer night came out and determined that the compressor was not coming back from the dead, went to his home and came back with a compatible compressor and installed it as a temporary replacement until the next day when he could go to a warehouse and replace the compressor with a new compressor at no cost because it was under warranty.