Visited Swensons for the very first time. The service was very nice and very friendly. Our server promptly greeted us and hand us menu's. I tried the Galley Boy and their onion rings which were served hot and fresh. Overall this was a nice experience since I had no idea what a drive in was until I visited. read more

Swenson's is a drive-in establishment that I swung by at in Cleveland this summer. The idea is that you drive up, then the friendly staff come to the window and take orders. There is no seating inside. Swenson's staff are charming, quick (not abrupt) and unlike the big burger-vendors (ie Burger King); are well trained and polite. The server that I happened to come by, was exceptionally friendly and quick to step! The burger seen in photos was hot, fat and solid. The bread delicious. The cheese was melted nicely. Burgers are a good money value and are cooked to your order. The mushroom balls (photo) were delectable, and are not found often on menus. I enjoy them, as I pick mushrooms. Fresh made milk shakes at Swenson's are IN-sanely well made and I highly recommend them. Just thick enough to get through the straw. Perfect and lit-up classic road side attraction in all respects. Do not change a thing. Yum! Review: 5 read more

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The place was clean. I had to be informed we don't need to come in they provide full service. The customer service was timely and accurate. The food was delivered to the car window with a tray and stand. The food was tasty. Their shakes are so delicious. The people are amazingly courteous as they literally come running out to serve everyone right away. read more

Swensons Drive-In - My Receipt and Takeout Menu. - Burgers Near Me - Willoughby, Ohio

We're from Akron OH so we've gone to Swensons for years. The food at this one is as good as we're accustomed to. However they consistently do not pay attention to details of the order and you discover something is wrong with your order after you get home. Tonight I ordered a shrimp dinner with Cole slaw and discovered that my dinner box did not contain this or any side. On another occasion I ordered this same meal and received apple sauce instead of slaw! They need to have better quality control! read more

They got 3 stars cause service was excellent. Got the Galley boy and coney dog. The cd was ok. Nothing special mind you. The Galley boy had good flavor. However, it was about thesize of Mcdonald mcdouble. Kinda disappointing really. read more

Swenson's is always a solid, slightly elevated, fast food place. I love that I don't have to worry about them telling me their ice cream machine is broken or that they are only taking cash. I usually get the garden burger even though I eat meat. It's one of my favorite veggie patties and it works so well with the BBQ sauce they put on it. The service at this location is always fast and friendly. These young people are really hustling in and out of the building so I'm always happy to leave a tip. I also love their seasonal milkshakes. The summer one right now is strawberry shortcake, which was very good. Can't wait for the carmel apple to come back in the fall. read more

The girl with dreads was absolutely terrible so rude and threw her hands in the air before i even placed my order. She does not deserve a job and it is not okay how she talks to her customers. read more

Every time I've been here, it's been a great experience. You pull up to the building and leave your headlights on. A server comes out and takes your order. And before you know it, they return with some hot, fresh food. I highly recommend their onion rings. For my vegetarians out there, they make an excellent veggie burger. Everything I've tried on the menu so far has been tasty. Pro Tip: Ask for additional trays per people in your car. And extra napkins. Overall, this location has friendly staff and prompt service. Give them a try! read more

Swenson's is an Ohio fast food staple. It's been years since I've eaten it. I ordered the signature Galley Boy burger and jalapeño poppers. The burger was so good. Honestly, if they expanded to be more of a National brand, I think their burgers could easily compete with Shake Shack and Five Guys. I also recommend trying any of their milkshakes! read more

Swensons Drive-In - The Galley Boy - Burgers Near Me - Willoughby, Ohio

had the most wonderful experience with the servers working the latte shift on Wednesday (10/15) so sweet, so helpful and pleasant i loved them!! angels!! 10/10 great vibes and the food was great too! read more

Employees are super friendly and prompt. ( Devin and Kavon ) Food came out hot and as asked for .they were fast too ! First time ever eating here and never heard of this place . It's like a sonic , they have 18 different milkshakes . My husband got the pumpkin spice , duh ... it's October . I had a chicken sandwich and onion rings . I'd eat here again if I was in the Cleveland area . read more

was a amazing time was really good and management checked on us the best food in ohio

The baseline of drive in burgers, but a great baseline. It was a cool set up as you stay in the car and they come to the car (no microphone stands or menus) the potato cheesy things were an interesting twist of a side, and the sauce on the Swenson was good, but nothing I'd go outta my way for ... especially cuz they are very small! read more

Wait for 30 minutes and still serving other cars that arrived before you. Would be nice if the system worked

My brother, who was a huge Swenson's fan and never missed getting a meal there when he was in Ohio, passed away this morning. My husband and I decided to go to our local Swenson's in his honor. When manager, AJ, heard my story, he gave us our meals for free! What a kind gesture at a difficult time. Swenson's fan for life! read more

Verdict: INCONSISTENT (*) I came here twice total, around March of this year. The first time I ordered a Salad Boy with the sauces from the Galley Boy, Potato Teezers, Fried Zucchini, Onion Rings, and a Strawberry Pineapple Milkshake. Everything was great! Hamburgers of any kind are not my favorite, but I couldn't wait to go back again. Which I did about a week later. Second time I ordered the same Salad Boy, Zucchini Fries & Potato Teezers, a Strawberry Pineapple Milkshake, and a Chocolate Peanut Butter Milkshake. And I brought my mom, got her a Strawberry Pineapple Milkshake which she tried last time and loved, a Galley Boy, and Fried Mushrooms. The zucchini and potatoes were the same, we shared all the sides (can't remember the mushrooms), but this time everything else was different. Even the milkshakes? My mom was underwhelmed by the hamburger, which of course I thought she must just be wrong, but when I tried mine, I was surprised that it really didn't taste the same as last time I'd had it. It had all the same ingredients, but something was different. Maybe the temperature? I'm not sure. The strawberry pineapple milkshake didn't have enough flavor, it wasn't even close to being the same or as good as the last time. Bland Chocolate PB milkshake too. I was disappointed, enough I guess to never go back yet. It is the worst to go somewhere and love the food, and when you go back it's not what you had before. Maybe I could understand with the milkshakes if someone different is making it, but everything being a little less good the second time you go.. being around since 1914 you'd think they'd have their recipes and techniques down pat by now. I feel it's important to share that this place might be a little inconsistent, so if you're on a limited budget or patience, you might choose to go somewhere else that might be a little 'safer.' *Only talking about the taste of the food read more

If you're looking for a late night spot, then Swensons is one of the few joints open late ish. Went for the first time given the time to grab some quick food. I got the double cheeseburger with cajun seasoning, ketchup, mustard; fries on the side; and a mocha milkshake. Food was mehhh, fries mehh, shake was good. Solid spot if you want something quick but not crazy about recommending it. YMMV read more

I'm sure this will upset fans, but aside from the great shake, this was a ho-hum experience. Mealy beef, cheap BBQ sauce and ok fries. With so many burgers around, these just don't live up to the hype. Sorry fans! read more

its a lot cheaper to go here than to order on doordash, thats for sure. the galley boy is the star burger, but i always add cajun spices to mine. onion rings are always crunchy, and the strawberry shortcake milkshake is the best! read more

A+++ on all areas! The service, the food, overall experience 4/20/22 we had a trainee serve us and it was nothing less than perfection! read more

Swensons Drive-In - The Galley Boy - Burgers Near Me - Willoughby, Ohio

This is a new location to the timeless Cleveland Favorite. So because it is new, they have people directing the traffic because it is also a tight parking lot. If you aren't familar, you pull into a spot and when you put on you lights you are greeter by a server. They bring your food to you car when completed. I got very prompt service, and they were pretty busy. read more

I've being going here occasionally since the location in Willoughby opened. One order they had forgotten an item, and were nice enough to replace it my next visit. Well ran from both a managerial and employee standpoint, and the food is delicious! read more

Not sure what all the reviews are talking about. But I loved all my experiences in Swensons! Love the food and their service. Their workers definitely deserve credit for running around and working hard! read more

I was last at Swenson's about five years ago when we were traveling through Ohio. I went to the one in Akron. I know we're just talking cheeseburgers, but there's just something about the food here that's good. On the road again in Ohio and saw that there was a new Swensons that opened up two weeks ago. So we stopped and we got our two Galley boys. One with onion rings and the other with french fries. As for the drinks, my wife got the California but I got a classic vanilla milkshake. Again, I know we're just talking cheeseburgers, but there's something old fashioned almost nostalgic about this food. read more

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Overall, the food is good but not great. The chili is too sweet for my taste. Everything to this point would warrant a 4-star rating. But the prices are absolutely ridiculous with the food coming no where close to justifying the expense. read more

So happy that this little shop opened up in Willoughby- we needed a little drive in, especially with summer it is the perfect timing for opening! I attended a fundraiser at this location before swensons was open to the public. As soon as you pull in, one of the "runners"( and I use that term quite literally) will run up to your window and take your order and then run with your food to the car on a tray when your order is ready. They will use a little tray and clip it on your window to serve your food. They even gifted me with a little sauce holder that I can clip to my air vent in the car and use. Super cute! The only thing is the portions with the burgers are a bit small but tasted amazing. Will definitely be returning! read more

Brought my order home and unwrapped it. I ordered a Galley Boy, potato puffs, and a jamocha shake. The total bill was under $10 Plus I tipped the car hop a couple bucks. The taste of the food and the shake is very good. The portion size.... Well I would have rather paid an extra dollar or two and gotten a larger Burger. The two car hops I dealt with were very friendly and very personable. Service was fast. Overall I'm happy but have to remember the burger size when I'm ordering. read more

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Had a bologna and chili for lunch today. Chili had a sweet and spicy taste to it I would have it again. The bologna sandwich was good if you take away the onions and the mustard and just put ketchup on it then it was a very good sandwich. read more

Wonderful service! Dohntae managed our large family's order with ease, which is not an easy feat! ;) We enjoyed our food, and appreciated all the recommendations for what to try out. read more

Went to the Swensons in Reynoldsburg Ohio Jayden was and is the best server ever, she gave my dog treats, the food was done in a hurry, and she was professional and very nice. ask for Jayden she is top notch Nicole N read more

Didn't live up to the hype....heard for years and years what a great burger the Galley Boy was. Meh. No better than a DQ or Culvers burger.

Burnt tf out of the squads burgers, never in my life have I had a burger with a crunch. Took about 35 minutes for 5 burgers to come out. Don't recommend this location read more

Really sad. Been going to Swenson's for years and their food quality is going down. Burgers tonight were dry. Onion rings hard as a rock and potato tots were cold. Crappy meal. read more

Love, love, love Swensons! Great burgers, fabulous milkshakes, yummy onion rings. Fun for the whole family!

Haven't been to a Swensons in years but after today we will be back much sooner! The servers Charlie and Michael were amazing and so was the food! A+! read more

Great place to eat. Reminds me of an old drive up diner. Food is amazing. We even order extra to take home for later. Everyone seems helpful and really nice. Glad to have this location near us. Love the burgers here! Keep up the great work! read more

My friends and I have been here for an hour with minimal service and all we got was our order taken.

I came on Wednesday 12/13/23 John was our server. He is always very pleasant and efficient, every time I come. He recommended the galley boy to my husband and it did not disappoint. The burgers are always so good when I come, I love the sweet flavor they bring. The manager Terri was outside going up to cars and asking how everyones visit has been. She was very sweet and personable as well. :) read more

I'm a regular here for lunch. My selection is usually a cheeseburger with LTOPKMM. I drive up, park, someone runs out and takes my order and brings it out in 5 minutes. The waitstaff are always friendly and fast, I mean running their butts off. I appreciate that I can get in and out and on my way quickly and the burgers are fresh and tasty! read more

Always like the food until lately... Burgers have had little chunks of bone in it on multiple visits... Broke a filling... Milkshakes have had an aftertaste lately. We don't go as often anymore... When you cheapen the food, you loose the customers.... Sad... read more