Picture is worth a thousand words. Terrible job on my daughter, especially when she tried to fix her mistake. She tried to convince her that it was fine, not knowing I was there. I saw my daughter was upset and confronted the woman. I showed her where the many mistakes were and she just shrugged her shoulders and walked to cash register. Needless to say I did not pay! DO NOT GO THERE! read more

Swerve Salon - Hair Salons Near Me - Chicago, Illinois

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Swerve Salon sucked me in with a first-time customer deal (on their website) and then swept me away by offering me wine during my appointment. How is that not a win?! The people working at Swerve are friendly and proficient in their jobs. I enjoy going there and have referred others to go also. I've seen three different stylists and all of them have done a good job with my curly hair. There has only been one mediocre blow-out and that was because they didn't schedule enough time and the stylist was rushing to stay on time with her appointments. Scheduling has been a bit difficult since they aren't open on Sundays. I also have to make a point of getting cash ahead of time because they don't put tips on credit cards. read more

LOVE, LOVE, LOVE Swerve!! I've been getting my hair done here for a few years and I've moved twice (further and further from the salon) but I have yet to find a salon I love as much as this place. While all of the staff and stylists here are amazing, I'm giving an extra special shout out to my girl Kayla! She's been AWESOME since I started seeing her regularly. I like to think I have pretty great hair so I don't trust just anyone with it, especially through an intense color and texture change like I'm going through now. Kayla has been great with communicating honestly with me about what's possible and the safest, most effective way to get there. I see her about every 5-6 weeks and she's so fun to chat with, knows what she's doing, and is incredibly professional. Can't wait for my next appointment! Also, they do more than just hair. I've had a massage and facial there as well and they provide great spa services! read more

Updated review: After posting my review about Swerve Salon, I was contacted by the salon manager. She was very understanding and offered her apologies. I am very thankful for this. As I mentioned it to her on the phone, I have no doubt that each one of the hairdressers are good at what they do. The problem was not the final look, but the fact that none of them kept track of the color used for my hair. My initial review: My first experience was so great that I decided to come back 3 more times. Unfortunately, the following times I noticed that everyone kept on asking me about what color to use. I don't know. I just want exactly what the 1st person did. It is so frustrating. Due to this, I will try to find another near by salon. read more

Gio is a rockstar. Very good at men's cuts and helps to find a style that works well for you.

Just wanted to give a shout out to Amy for being so awesome all these years, especially during COVID. Hands down no one else should ever being doing your hair! I would be remiss if I didn"t mention Kacy who starts my experience off with his warm welcome and is always keeping it real. read more

Swerve Salon - Amy getting it done. - Hair Salons Near Me - Chicago, Illinois

if you want to live your best blonde life, you need to see Lauren G! She is the best--we laugh, have great conversations and she does an amazing job. I would recommend her to anyone, and everyone. My hair has never looked better or been healthier :)! read more

I know most people post negative review here and if this was Monday I probably would have. The story starts with me making a color appointment earlier in the week at this salon and me ultimately walking out with a color I didn't ask for or want. I was extremely unhappy and trying to deal with it for a day I knew that I had to get it fixed. I called the salon and the receptionist who handled my call was fantastic. She obviously knew I was upset and made sure this issue was taken care of. I was paired with Elle and her assistant. They took the time to listen to my concerns and my wants then just trying to fix it. My hair has been processed a lot these last few months so they took the most gentle approach to fix it. From the previous attempts there was a bit of reversal we had to do and we didn't nail it the first time but we got it the third try. Although it sounds like quite a process, when reversing colors is a bit of a Pandora's box. Ultimately I left with my desired hair color and feel a thousand times better. Elle was sweet and patient from the moment I walked in to the moment I left. A true professional. It's difficult for a stylist to be working with a client that walks in unhappy. It's an absolute uphill battle. I'd like to personally thank Elle and the team at Swerve for making me a happy guy. read more

This review is for the spa, more specifically the 60 minute facial I received via Groupon. Morgan was my gal, very sweet, patient and thorough. After checking in at the front desk I was escorted to the back of the salon to the spa. The room is dimly lit, light music playing and I didn't wait long until Morgan asked me to come into the room. We had a quick chat about what my skin concerns were and she said we would address them later. I popped on a comfy robe that fit snuggly around my chest and scooted under the covers. My face was met with gentle massages, steam, extractions that weren't too painful, more massages, moisture and full on goodness. The experience as a whole was peaceful and she really did get my skin feeling smooth and healthy. There were some parts that could have been improved: I get cold very easy so at some points of the facial I was freezing, especially when they run off the steam. I've experienced heated pressure boots before - so this would have been a nice way to keep me warm. I understand that usually Estheticians keep pretty mum throughout to maintain that level of serenity, but i'm a talker and I would have liked to know what was happening. Such as what products were being applied and why. We didn't exactly address my concerns but I had some other problem areas that were so I left very happy! read more

I was really reluctant to post this review because I really liked my haircut the day I got it. McKenzie was extremely friendly and professional, and she blow-dried and styled my hair really well so I didn't notice any of the flaws. However, from the day after and every day since then, my hair has not been great. I've noticed that the cut is really uneven and spotty. I asked for layers, but it's basically like a blunt cut. Moreover, my hair in the front is actually longer than my hair in the back--it's not even a straight cut. There's just a lot of uneven parts and so the overall shape doesn't flow well. I'm really not picky when it comes to haircuts, but I'm really disappointed in this one. I will say that the office was really welcoming and warm -- but personally, none of that matters if the haircut isn't good. Unfortunately, I would avoid this place in the future. read more

Lindsay R. is my absolute favorite. I used to avoid salons like the plague after a few bad experiences- I only let my neighbor cut my hair. I came to Lindsay earlier on in her training after another salon completely damaged my hair with the wrong colors (absolutely petrified to do anything else with it). She was comforting, communicative, clear and bubbly! She eased my mind, gave me a beautiful haircut with layers that I LOVE and completely saved my hair. The best thing is that she is attentive and listens- her goal is to give you exactly what you want. She does not rush into it. After a few times of being timid and walking her through step by step, I trust her enough to just walk in and ask her to make my hair look good- she's open to do whatever she pleases with it. I brought my good friend to her a few months later and she did a wonderful job on his hair cut as well (he went shorter than he ever has and loved it). 12/10 recommend! She is kind, caring and does beautiful work. She's the perfect person to go to for anything from a regular trim to a scary/drastic change! Love her to death, I specifically plan my hair appointments now so that I can see her whenever I'm passing through Chicago. :) AND. That was all during her TRAINING. She's got talent. read more

I have been seeing Mallory at Swerve for nearly 4 years (!!!), so she has seen me through all kinds of life events! I went to Swerve for my wedding hair and makeup, and I recommend Mallory to all of my friends. She always greets me with a cheerful smile and a heavy pour of white wine, and her work is consistently perfect. I have thick, curly, dry hair that struggles to retain color, and she always knows exactly what to do to make it behave! Not seeing Mallory & Team Swerve for two months during the stay at home order was tough (both because life was generally terrible and because my grays were POPPING), so the return to the salon was so full of emotion. The team was SO respectful and cautious. They are limiting the number of guests, taking temps, and requiring masks and hand sanitizer for guests and employees. I felt 100% safe and cared for the entire time. I don't even care that they can't offer blowouts - the color and cut and sense of normalcy and pampering were totally worth leaving with a damp head! I'm so grateful for Mallory and Swerve for being so thoughtful about their guests and community. Thank you!! read more

I absolutely love Elle! Not only is she one of the nicest people I've ever met, but she does such an awesome job and always triple checks to make sure you love your hair when your finished! She always goes above and beyond for her clients and I'm so happy she was recommended to me 5 years ago!! She's the best and worth every penny!!!! Thank you Elle!! read more

Obsessed!! I went to Swerve to get a spray tan for a wedding. Every person I encountered from the front desk to the spray tan technician was extremely friendly and helpful! The owners were even walking around and engaging with customers which made me feel confident about the quality of service at this salon! Tristen did an awesome job - my tan looks so natural, and I've gotten a ton of compliments. I already booked another appointment! The quality of service is amazing, and I can't wait to go back! Not to mention the space is beautifully designed and extremely relaxing to be in!! read more

If you're looking for the perfect blonde - you've found the right place. Mackenzie gave me the absolute perfect icy platinum! Not only is the color gorgeous, she managed to make it SHINE - not an easy task for blondes! Elle did an amazing job with my extensions too! Between the two of them, I felt like I had my own personal glam squad. Everyone at the salon was super welcoming, friendly, and charming. I have been going to the same salon in chicago for over 3 years, until now. Thank you to everyone who helped at this salon, you've gained a very loyal and happy customer :) read more

I got a fresh cut from Gio and he was great! The salon itself did an excellent job with set-ups for social distancing and best practices for keeping everyone safe. read more

Stephanie is amazing!! I went to her for my cut and color about 6 months ago and I'll never go anywhere else. She's the best. She also is an extension expert and that's awesome because my hair is so thin it's insane. I always leave feeling so great!! Go see Steph, you won't regret it!! read more

Where do I begin with Swerve Salon? Well, when I first moved to Chicago, I needed to find stylist ASAP! One day, a very close friend of mine suggested trying out Swerve and after my first appointment, it was love at first sight. I've been seeing Stephanie for about 6 years now. She is my talented miracle worker, my everything! She cuts, does color and OMG, her head massages! When I'm in Stephanie's chair, I feel comfortable and at home. She is always so accommodating, creative, energetic and all around an incredible professional. She knows what she's doing! From ombres to balayage, from platinum blonde and to back to my dark base color- we literally have been through it all together. And yet, my hair is as healthy as it's ever been before! I trust Steph with all my heart... and, this home girl over here don't play games when it comes to her hair color and cuts. She really is the golden ticket. Please do yourself a favor by asking to see Stephanie at Swerve. I'm more than confident that you'll love your experience with her and as always, the amazing hair outcomes. read more

I am from the far west suburbs but was in the city for work. I needed a hair cut and came across this place Swerve Salon and Spa. I thought to check this place out. First impressions are always important and they greeted me as soon as I walked in. They offered coffee which is a nice thing to do for your customers while they wait. My hairdresser was Sierra. Excelente service, attentive and very personable. I won't go anywhere else as she did an awesome job. I had a great experience at Swerve Salon and I will definitely be back and ask for Sierra. Thank you, Sierra!! read more

Love love love coming to Swerve! It's been almost three years, it's safe to say I've found my salon and the most amazing stylists. Everyone is incredibly friendly, fun and polite. The salon has the trendiest boutique items for sale, and the most current products for your hair. Never have I been told I need to purchase something at the end of my treatment which is most important to me. The staff is amazing. Give it a try, you won't regret. read more

I cannot say enough good things about Swerve!! Laura and Robert are an absolutely dynamic duo and they make each visit an absolute treat! I've been going here for over 9 years and I've had only positive experiences. Laura is a hair genius--she's creative with color and her cuts are amazing. They are very accommodating and go the extra mile to make sure each guest is taken care of. I'd highly recommend Swerve and definitely request Laura and Robert!! read more

I had the best facial EVER! I saw Layla on a groupon and it was awesome. I felt refreshed and would love to come back. It is a bit pricey but you get what you pay for and this is an amazing experience. I asked about spa memberships and they don't have them but I hope they do soon! read more

I came into Swerve Salon today as a first time client, and I could not be happier with the results of my hair! Stylist Tara Peterson did my color with some layering, and she gave me exactly what I wanted. I originally had blonde highlights and wanted to go for a deep brown look as Fall is approaching. I was nervous about the drastic change but Tara made me feel beyond confident in my new, fresh hair. She is extremely friendly, professional, and truly an amazing stylist. I would recommend her to anyone. Thank you so much Swerve Salon and Tara! :) read more

Swerve Salon - Deep brown hair- dyed by stylist Tara! - Hair Salons Near Me - Chicago, Illinois

Grace did an amazing job! I've been seeing her since I moved back to Chicago, and finally added color and she did a fantastic job with the balayage! read more

1st time client to Swerve Salon and I will definitely be back. I just went in for a hair cut and am in the process of switching salons to a location that is closer to me and I'm really pleased that I found Swerve Salon. I'm super nervous about letting different stylists work on my hair, but Mackenzie did an amazing job. She listened to what I wanted and I left very pleased with my new cut. The salon has a great environment, the people are super friendly, and the pricing is very competitive for Chicago. read more

Mikey is the best. I drive from cincy to chicago to see him because he is worth it. My hair is the healthiest it has ever been! If you are looking to do fun colors, he is your guy! I have the cutest purple peak aboo!! read more

We just moved to Chicago and I needed to find a new salon. All of the positive reviews for Swerve were compelling and true!! I had an appointment for color, cut and blowout with Lauren. She took the time to ask exactly what I wanted for color and style. This was the most thorough consultation I have ever had and am soo impressed. The color is amazing and she really gave me a wonderful cut and style. In addition, Lauren was super friendly and gave me some pointers for Chicago shopping, etc. I couldn't be happier and have found my new salon!!! read more

found this salon through GP, pretty good deals for wax and facial so why not? I usually drive out to wicker park but my commute doesn't take me through there any more and Old Town is pretty convenient for me. First off the salon is pretty big and you will be greeted by the receptionist at the front desk. I have read the other reviews and I think the service can be hit or miss. I waited a bit to check in but once I signed their cancellation policy (for new clients) I was escorted to the spa area. The spa area is pretty nice, dimly lit with four leather chairs and some magazines to browse. I think there are only 2-3 treatment room so it's not crowded at any time . Water was available, not much else. First Service was Brazilian wax with Jess and it was great as far as waxing goes! not painful at all and able to get the job done with a reasonable amount of attempts. She even went in with a pair of tweezers to make sure there wasn't anything missed. Onward to my facial. I booked the 60min GP (in retrospect I regret not getting the 90min) and was greeted warmly by Morgan. Nice spacious, comfortable room, soothing music (think waves and bells) we spoke briefly about areas of concern and purpose of visit today, i knew my facial was going to be great when she started with lavender oil on the palms of her hands and she held her hand over my face and had me breathe in and out deeply for 3 counts. I fell asleep and didnt wake up until she started on the extractions which was not uncomfortable at all. light massage on the arms, neck and shoulder blades. soft sell on products and a voucher to use on the next visit. face was super smooth and clear after my visit and even for the days following my treatment. CONS: not their fault and I get that they have to pay rent, overhead,wages etc but i WISH their pricing was closer to the GP deal then I could justify monthly treatments! I did inquire if they have waxing packages which they do not as of yet read more

I came in for a haircut a day before leaving the country; The stylist cut my hair in a way I did not like and I said so, but she said she didn't have time to fix it and that I should "wear it for a few days and see if I like it." I still did not like the haircut after a few days but was out of town and could not contact the salon. I contacted them when I returned a month later but amanagement said that their policy was 2 weeks (even though the stylist had known I would be out of town at that time) and that they would not do anything about it. Anyway now I am down the $ for a haircut and pretty unhappy with the way my hair looks; not a great experience. read more

I have been going to Swerve Salon since they opened and I realized that sometimes you don't write reviews for those places you really love! Laura one of the owners does my cut and color and I have always left loving my hair. They have created a wonderful environment and have a terrific group of stylists. It can be fun (grab a glass of wine) or more relaxing and spa like depending on your mood. Over the years I have recommended the salon to a number of people and everyone has stayed on as a client. I also really like their selection of products which includes hair and skin care. They often sell little extras like cute hair ties, jewelry and sun glasses so even if you are not getting a service it is worth it to stop in to shop. read more

Lucy was great for styling my hair w curls. Took around 30 min and I loved the outcome. Can't wait to show off the look all day!

Swerve is a salon that tailors to it's male clientle with as much enthusiasm and excitement as it's female clients. I have seen Laura three times since a good friend recommended the salon and I can't imagine going anywhere else. Also it is refreshing how thorough Laura is when asking how you would like your hair cut/trimmed/etc. In past experiences at other salons (nearby) I have been cut off when explaining what I wanted if I was even asked at all. There is none of that attitude here. read more

The receptionist was a bit airy, didn't know much about well...anything. Nice location, nice space. I expected it to be very "Old Town" upscale, but it was warm/inviting, and the stylists all seemed very down to earth..and...umm...human. Nice touch! They also give you a glass of wine, and THAT is what I call service! No tips on credit cards. Edit: I've called several times to set up appts and receptionist has put me on hold, disconnected me, etc. I probably won't go back, I can't schedule an appointment! read more

I hate to write this review.... just really hate to write this but my recent experiences with Swerve Salon have been so bad it deserves an update. I started with this salon many many years ago and have seen the business build. I have been an evangelist telling everyone that compliments me on my hair color or cut to go see Jenn at Swerve. Boy do I have egg on my face!!! This place started out great. Great talent, great service, no complaints. But as this salon grew there were changes. The stylist I regularly go to (Jenn) is top notch, very talented. The problem is that she isn't the one always working on me. She has an assistant. The assistant is always early in their training (maybe still in school or right out of school I'm not sure). And my stylist is basically training the assistant on the job... using me as the teaching tool. This just started a couple years ago and the assistant regularly changes. If her assistant is good, it is usually fine. But the assistant does things like checks to see if my hair is fully lightened, tones my hair color, and other things that I would feel way more comfortable having my very talented and very expensive stylist do. Sometimes it hasn't come out well. Maybe this isn't the case if you go to a stylist that isn't as busy. But Jenn is always super booked and is usually taking two clients at one time. So I guess she needs the assistant. I have been very patient with this whole situation and really haven't cared if it takes longer or if they don't get my color exactly right. I'm pretty low key about these things and take it in stride. But the thing that really irks me is that I'm still paying full price as if I were getting the full attention of my stylist!! I don't even get a say in it!! I have never once been asked if am comfortable letting the assistant do parts of my service. Which frankly sometimes I am not. On top of that, I have recently had problems with the management and admin process. The salon keeps your credit card on file and charges you 1/2 of the cost of services if you don't show up for a confirmed appointment. I understand why this is done and it makes sense. My problem is that they don't really confirm the appointment. They call ONCE and leave you a message if you get voicemail. After many years of reliably showing up for appointments I missed one. I didn't even realized I had missed it until way after the fact. And when I showed up for my next appointment they charged me an extra $75. I was not a happy camper, but whatever... I understand the policy. At that first missed appointment I asked that they actually confirm the appointment. Like, talk to me. Or email with me, or text me. The answer was No. I spoke with the manager and owner and their software doesn't support email or text and they don't think it it practical to actually talk to someone before considering an appointment confirmed. Okay, noted... I will need to be more vigilant about checking voicemails left by the salon. Besides it was anomaly that would probably never happen again. Skip to a couple months later and I started sharing my calendar with my co-workers and removed my salon appointments. I thought I moved it to another calendar, but apparently I screwed it up. Doah!! So I missed another appointment and they charged me another $75. Okay, ouch but I knew better that is my fault. The kicker is that after year and years of religiously reliable appointments now they tell me they won't book my appointments in advance any longer. Are you kidding me!?!?! I guess this salon has grown so much and so big that they don't need the reliable long-term customers that helped them build their business or to actually provide the high-quality level of service that they certainly charge for. $$$$$ Bummer read more

Don't come here with a Groupon! They definitely treat their Groupon customers second rate. I had a normal, valid appointment time but got bumped once they found out I had a Groupon. I waited 30 min after my appointment time to get in. The stylist was nice but sat me in a corner to wait 45 min for my highlights to set instead of under a dryer while she took another customer. I felt forgotten about and had to get up and search for my stylist who never came back to check on me. I told her my parking meter was about to run out and instead of hurrying she left again to finish the other customer. After all that my total for just a cut and partial highlights was still $166 after my $50 Groupon! I felt like crying when I finally got to my car next to the expired meter. Not exactly the relaxing salon experience I was looking for. read more

I went back for a second appointment & was even more pleased this time. It was a quick cut & blow dry, but man did my hair look awesome. My boyfriend kept saying "You look like you should be on the news. Your hair is literally perfect", adorable. If anyone is interested Megan gave me a bunch of $20 off a $40 service and a some sort of deal with coloring & cutting. I'd be happy to pass along! read more

Beautiful space, huge salon! Everyone is friendly. Got my hair done by Jordan and Jordan did a great job. Exactly what I wanted. She even told me about a new shampoo and conditioner for my hair to prolong the color of it. Definitely come here! Make sure you get here early for parking. It's hard to find in Old Town. read more

I've been debating writing this review for a few weeks because overall, I had such a great experience. The staff couldn't have been nicer, and being my first time they made me feel so comfortable. I decided to do a blunt chop and go for longer bob. My stylist told me she loved the look and I felt confident about my decision. After the initial cut, it looked AMAZING and just what I wanted. She then suggested some layers which I agreed to. Unfortunately, some layers turned into a lot. And then, with no warning, she thinned my hair out soooo much. I have (or should I say had) thick hair that I LOVE, and now my hair is extremely thin and it's honestly disappointing. Franky, I hate the cut when I wear it straight which is 95% of the time because of the amount of extremely short layers and my newfound thin hair (that I didn't ask for). I wish I could say I would go back, but I honestly don't know. My advice, have more communication with your client before you make a drastic change to their hair. Also, cash tips only are a huge hassle. Bring cash with you or be prepared to have to use an ATM with a charge. read more

I had two haircuts at Swerve. My first haircut was mediocre. The stylist was clearly young and inexperienced. My hair is very fine textured and grows thicker in the back than in the front. So I told her "Small layers in the back, but no layers in the front." Which she did fairly well. Then she flat ironed my hair??? Um, my hair is already straight. So at the end I had a so-so haircut and all the body in my hair was gone. The next time I booked an appointment with one of the owners, figuring she'd have more experience. I gave her the same instructions. I guess she forgot or didn't care, but I ended up with heavy layers all over which made my hair stringy and limp. And then she flat-ironed my hair.... what's with the flat iron people?!... my hair is already straight! I basically looked like I had been rained on and my hair has been in a pony tail for 2 months. Maybe this salon is only for people with curly hair.... read more

OMG I am so glad I decided to go to Swerve. I'd been going somewhere else for a few months and was just totally unhappy with my color. I called the salon on a Friday and was plugged into a cancellation appointment with Laura, one of the owners. I brought her a picture of the way my hair looked before the other salon ruined my color. Laura was able to get my hair back to the way it used to look. I am SO happy that I went in. The vibe here is really fresh, and the place looks great. read more