1. Swift Audio

    1. Swift Audio

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    Elk Rapids, MI

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    Home theater calibration

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    2 months ago

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    14 years ago

    Ben and his guys provide great knowledge and service in making your car, boat, home the envy of everyone around.

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    12 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    Moore Automotive

    Moore Automotive

    4.0
    (5 reviews)

    I recently used Moore Automotive for a warning light that came on. He was extremely backed up with…read morework (as was everyone in town), but squeezed me in and did what he said he would do, when he said he'd do it. The problem wasn't too serious, and he advised replacing instead of purging because his experience was that the problem would recur when doing the latter. He got everything working on schedule and at the fair (and estimated) price. Very happy and would definitely go there again.

    Mr Moore installed the wrong AC belt on my car, it was making a terrible noise and was a fire risk…read more I returned for him to take a look at it, he charged me an additional $35.00 to look at it and tell me he put on the wrong belt, then said it would be an additional $150.00 to purchase and install the correct one after I had already paid for him to install the belt and AC and now another 35.00 to look at it. I went to the dealer and they installed the belt for $40.00 Moore is a crook and very rude if you don't agree with him he is quick to fly off the handle. BEWARE I will never do business there again and would not recommend him. I rate his business less than 1 star When he originally installed the parts he said it would take 4 hours at the most and offered me a car to use, he didn't have a car for me to use when I arrived, and didn't tell me until I was already there, he dropped me off at the mall and more than 7 hours later I called him and he said he would be done in about 30 minutes. Was not a good experience. Kelley

    Serra Traverse City

    Serra Traverse City

    2.2
    (56 reviews)

    Absolutely the worst vehicle experience in 55 years of driving 30-40,000 miles per year…read more 2020 Ram with 80,000 miles, despite exceeding manufacturer recommended maintenance schedules, head gaskets failed, cylinders scored. Dealership recommended replacing bad engine with new engine because it was covered by a reliable extended warranty. After engine was torn apart warranty company refused to cover engine replacement (over $10,000). Serra gave me one option, pay $10,000 for a new unreliable V6 engine. No breaks from Serra leadership, mechanics or salesman. Who wants to pay $10,000 for a broken truck that originally cost over $50,000? I begged for a break (like one third to half cost or buy back vehicle), no break. Worst customer service after the sale of any business in 55 years (yes, I was a business owner and a war veteran). Serra responded once with "we are sorry for your situation", a worthless response from a bad dealership. If you are thinking about purchasing from Serra, be very careful. Apparently profits are more important than people (most former Marsh employees are working elsewhere). Ask your salesman how long the mechanics have worked for Serra? Ask salesman why Stellantis now offers a five year 100,000 mile warranty instead of 50,000? Good luck.

    For going on 3 hours I waited for a simple oil change. Service was terrible to the point that my…read moreDad is changing in our driveway. Bought parts off of Amazon. Your service department is terrible. The one time you actually changed my oil, you said the rear differential was fine. It wasn't. Had to get fixed elsewhere. Used regular oil instead of synthetic like I always get. Sat next to an 80 year old man who kept being told another hour like I was 3 times. He could barely walk and left like I did. Literally 0 out of 5 stars. Done using your service department. Our family had bought at least 3 new cars from you. Just completely the worst. Done with Serra!

    Swift Audio - stereo_installation - Updated July 2026

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