This place always has a line: a bit tell on how well loved it is locally. My sister recommended it,…read moreas a local. I had a bunch of questions, as an out-of-towner who was having some car trouble; the Front Desk Guy was super helpful. Waited for s/thing like an hour at least - they were short staffed. Very happy with my oil change. ONLY prob: they seem to have disconnected my wiper fluid tube, and I had to pay another mechanic to reattach it. If I'd been A Local, I'd have just taken it back and requested replair, but it took me a few days to realize & by that time I was already getting other work done. In sum: I'd go back; my car did run more smoothly after; DON'T GO DURING LUNCH HOUR or other high-volume moment. Would also not go right before getting on the road, leaving town. 4/5 stars

I've been coming to this business for years and wish they still had a shop in Leelanau County…read more Always good service. Friendly and professional.

The location I visited was quick and reasonably priced. The service is good and I would recommend…read moreto anyone in need of standard or synthetic oil change.

Used to be a great place. $80 for two quarts of oil and nothing else! What happened to this place?read more

Can I just say that I'm so happy that Lauren is back as the manager. Went in there today and was…read moretreated like family once again. Her crew is so well trained, she's energetic and honest. I can't say enough good things about her or the way she runs her shop. If you think you have a good oil change shop, you haven't seen anything until you come over here.

We are vacationing and realized that it would best to get an oil change before heading back. We…read morestopped in randomly today 11/11/24, and were greeted by 2 gentlemen that had us pull right in. They discussed the options that we had and incredibly, we were able to get a 50% discount for Veterans Day! These 2 young men were professional, courteous, and very thorough. They went through their checklist out loud, confirming with the other that everything was done to standard. Before doing anything that could have potentially cost additional, they reviewed options and confirmed our decision. We had a fantastic experience and were very impressed by these two attendants. Highly recommend!!!

The plastic undercarriage cover of my Prius started dragging into the snow and ice today. It made a…read morehorrible racket. I had an appointment and I was very worried and concerned about driving. I arrived at precision and the manager asked Vinny if he could take a minute to look at my Prius. He took off the part for me so I could continue driving. They did not charge a thing yet I heard the manager tell Vinny that he would clock him back in if he would take a look at my car before he went to lunch. They completed the service I had requested. I would give this business five star any day. I've only had this happen a few times in my life. Wonderful Shop and wonderful people. It is kind people that make the world go around and I am happy to say that these folks are some of them. Thank you so much!

Unfortunately, after years of myself, my wife, my in-laws, having good experiences, I cannot…read morerecommend this business any longer. After a mix-up on a 8-9am drop-off (I'll take blame for not understanding it was 8 sharp but it wasn't, LOL), my wife and I took the morning off of work to drive two cars (30 minutes each way) and I was told they have been waiting for me and technician was "just standing around." This was after not knowing my name or appointment, then finding the schedule, ahem. Steve the receptionist was throwing his hands up saying they're too busy now . . . but maybe could fit me in later . . . but probably not. Then asked, "Hey, wanna come in another day?" No Steve, no I don't. Again, I'll take the blame but Steve spoke to me so rudely and acted so defeated that I and my family will not return. After over 15 years of service, it was that bad.

I made my first trip to Performance today and had a great experience. I love the Oil change places…read morethat let you stay in the car. The tech who helped me, a British fellow I assume by his accent, was very thorough and went over everything before the service started. I was in and out in 15 minuets. I watched the crew in the bay next to me work and they were as professional as my crew. Highly recommend if you need new oil.

They went so far above the call of duty. I came in for an oil change, but hiding in my air filter…read morewas a mouse. Oh, she also had babies in a large nest! Thank you for all your help cleaning them out. While I was embarrassed, I was told this wasn't the worst. (I didn't ask). My hero's!

93 dollar oil change! 23 dollars mire than dealer! Way too expensive! Nice enough people but…read morenever again.

I had an oil change in J Lube 3 in Traverse City Michigan on June 19, 2023. On July 2. 2023 I…read morechecked my oil and the dlp stick showed it exceeding the maximum level by a lot. On July 3, 2023 I took the car to Tuffy in Cadillac Michigan to have the oil checked and they found the oil to be excessive by 1 1/2 quarts. Way too much and they drained it down to the correct level.

Two weeks ago I had an oil change in my hometown and I went to traverse city which is four hours…read moreaway from home when I found that my car had an oil leak. I took it to Pennzoil and the men there changed my oil filter and didn't even charge me. It wasn't even a Pennzoil I had gone to that put in the bad filter. I was very impressed with the service. If I lived in town, I would definitely return!

Most Unprofessional, criminal, and deceitful mechanics I have ever dealt with. They lied about the…read morecondition of the differential on my truck. Over charged the cost on the parts and illegally charged me twice the price for a used differential. They are paid commission on how much they are able to upsell (The mechanic words). Family owned so you won't meet an honest person there starting from the receptionist.Do not go here for any reason. Especially if you're from out of town.

Worst experience ever, fixed something that didn't need to be fixed, charged me $1000 then 12 hours…read morelater when my car was stranded 75 miles from home was told they couldn't fix the issue I needed to take it to a dealership. These guys are a joke just trying to make a quick buck. I would never go there again.

We were on our way back home to Chicago from a short stay in Traverse City when our Honda Odyssey's…read morebattery light/warning came on. We took our vehicle to the nearest auto repair and they confirmed it was an issue with the alternator and at the current rate, we wouldn't make it back home without repairing it. Although helpful, they unfortunately could not service our vehicle due to being short staffed. Knowing this was an alternator issue we called several other auto repair businesses (including a Honda dealership) and no one had any availability until the following week; it was currently Wednesday. Losing hope and already thinking of alternative ways to get home we called Traverse City Public Service Garage (TCPSG) and they luckily had someone available to re-diagnose and potentially service our vehicle (it was about 1pm at this time). Upon arrival they were able to verify the issue, order the faulty part from one of their local suppliers, have it delivered, and installed it in about 4 hours or so. While there was an element of luck that came into play (available mechanic, supplier with the part, time of day, etc.), the service we received was both friendly and fair all things considered. The good folks at TCPSG got our vehicle back up and running and we ultimately got back home later that evening safely and in one piece. From me and my family, thank you Traverse City Public Service Garage for your hospitality and quality service.

We were over 4 hours from home on a camping trip and the engine of our suburban was making a…read moreterrible noise. They were able to get us in right away on a Saturday to take a look at it. The first person who looked at it thought the AC compressor needed to be replaced to be safe to drive but they had a second person look at it and he was able to offer a quick fix to get us up and going. We were ready to leave it and have it fixed when their AC person was available but they were honest and gave us a better option even though it cost them business. We cannot thank them enough for helping us in a pretty desperate situation.

They got my van repaired in a timely fashion and a fair price and they also have coffee and water…read moreavailable in the waiting area. Nice people and highly recommend!

Friendly and HONEST!!! We All know it can sometimes be tricky to find a reasonably priced honest…read moreshop any where, but I've found one in Traverse City and felt you all should know about it. D&W used to service transmissions for a small mechanic shop I worked at in Leelanau county, so I've seen them do over 40 transmissions in my short time as a mechanic. We never had a problem with any of their work! Not a single tranny, and I'd be willing to bet that's the norm for Wayne and the D&W crew. So now, when the trans in my plow truck finally had had enough, I confidently took it to D&W. Wayne took me for a diagnostic cruise in my truck so he could explain what was happening and what would have to be done for repairs. It's great that he took the time to help me understand how and why! I do most repairs on my vehicles, but transmissions are over my head, can't thank you enough D&W!!