Met Tim on July 12th, requested a quote for new equipment. I followed up on the 13th and 16th…read morerequesting the quote. No reply until the 17th "I'm sorry. I've had a lot of texts over the last few days. I am working on estimates this weekend. I'll have it to you soon." Today is August 28th. So tired of meeting w contractors only to have wasted our time as they have no intention of following through.

Ultra Pool care is the best. This is absolutely a fabulous company that offers service that exceeds…read moreour expectations. Always prompt and reliable and our pool has never looked better. After using several other pool companies we have finally found one!!

I changed pool service companies about a year ago and I initiated a contract with Brian Tully at…read morePolar Bexar Pools. I was referred by a friend to this company since I was very dissatisfied with both the quality of service and constantly escalating costs of my previous company. At my request, Brian came out and provided me a detailed presentation on his pool services as well as cost. His price was much more competitive than my previous pool service company so I made the decision to change companies. As previously stated, I've been with Polar Bexar Pools for about a year now and I couldn't be happier with the service--my pool water has been the best it's ever been in 21 years. Brian's team of pool service technicians are very reliable and focused on attention to detail as well as customer service. I highly recommend them--they're that good!!!

I changed pool service companies about a year ago and I initiated a contract with Brian Tully at…read morePolar Bexar Pools. I was referred by a friend to this company since I was very dissatisfied with both the quality of service and constantly escalating costs of my previous company. At my request, Brian came out and provided me a detailed presentation on his pool services as well as cost. His price was much more competitive than my previous pool service company so I made the decision to change companies. As previously stated, I've been with Polar Bexar Pools for about a year now and I couldn't be happier with the service--my pool water has been the best it's ever been in 21 years. Brian's team of pool service technicians are very reliable and focused on attention to detail as well as customer service. I highly recommend them--they're that good!!

THANK YOU! THANK YOU! THANK YOU! Not only did they bring my…read morepool back to life but he explained the do's and don'ts. Signing up for regular maintenance was super easy and within my budget.

The Good: The…read moreservicers/pool technicians are thoughtful, thorough, and helpful and do a good job maintaining the pool. I was on a weekly service plan, and the service was smooth other than the summer's heat. Note: In the summer heat or if you have lots of use during the summer, you will need to shock or add chemicals yourself. They don't make return visits in between jobs. The Bad: Service is inconsistent. 1.) Setup on a Tuesday, all good until the techs don't show up, and then you'll have to ask what happened, and you'll be on a new schedule. My schedule changed more than four times in 6 months. 2.) When it rained, and I called to be rescheduled, the GPS Onwer said there are five weeks in a month, and they only do four services. He was short on the phone and said they would take care of it next week. I ended up servicing the pool myself Communication is inconsistent. This is not a proactive service. The customer must probe on what is happening around service or questions. Be careful what is said; the owner is sensitive and short in temper and may not know what the tech is doing. No Ownership / Accountability for Issues. If you have an issue, you will not get a resolution. 1.) I gave a technician a Psyclone Filter Cleaner; he said the owner would give me a discount/credit on my bill; when I asked about it, the owner did not know and said that he fired a technician; it must have been him. I lost a filter cleaner ($300), and the Owner did nothing. 2.) I was on holiday for 3 weeks, and I returned to the house and found the pool pump running with no water circulation. The pump plumbing was so hot I estimate the pump had been running 8 hours a day for at least a week. If you look at the pics below, you can see the technician crushed the white internal filter tube when re-installing the filter cartridge. I took pictures, fixed the issue, and emailed the owner what had happened and that I would hold his company accountable for any damage. The GPS Pool Cleaner Owner showed up at the house, and I showed the owner what happened to the white tube and that the heat of the pool pump without water damaged o-rings in a cross pipe that is now leaking. He stated that I threatened him because I asked him to be accountable for the services that I pay him to provide. The Owner of GPS Pool then used unprofessional language telling me how old the equipment was, I had terrible pools, that they have problems, and that any problem was not his responsibility. He fired me as a customer and refused to hear any further explanation. Oh yes, he did try to blame everything on a technician he fired. I asked when he was fired with no response. I have video footage from May 11th - May 14 that shows the GPS pool technician servicing on May 11th, and on May 12th, you can see the pump slowly losing power and eventually not producing any filtering by the end of the 12th. By May 13, the pool was no longer filtering. How can he say it's not his fault when the evidence is overwhelming, and his tech was the last to service the equipment? I will be posting to YouTube soon. In short, don't expect any resolution; pool owners, beware.

Mauricio is knowledgeabl, reliable, and honest. Took my pool on for weekly service even though it…read morewas out of sorts for estimate. They follow the suggestions of the home owner and do not just dump and dash. They send pictures and test results every week. 5 star service

DC Pool Services rocks it in responsiveness, affordability, and quality of service. Chris and his…read moreteam are very down-to-earth on troubleshooting the problem while saving valuable dollars where possible. Totally impressed and satisfied!

John has been servicing my pool for years now. He is dependable and his advice has always been spot…read moreon. I've had a number of "pool emergencies" over the years and he has always responded quickly. I would recommend him to anyone who wants to hire someone they can trust.

Very unprofessional. I could not get an honest answer on when my pool would be cleaned or the…read moretotal cost of the repairs I needed. I DEFINITELY would not recommend Pool Service Plus or the gentleman, John, that I spoke with. Terrible Customer Service!!!!!

This is MY pool peeps! The level of service, communication, is fantastic!…read more I've had some issues with my system and every step, Ben and his crew have stepped up! Thanks Fellas

We needed to replace our cartridge pool filter last week. Pool Peeps are a local Boerne company,…read morefamily owned. They gave us a very reasonable quote, which we accepted. They arrived promptly, finished the job quickly and hauled off the old equipment. Very nice local couple, we definitely recommend them for pool equipment work.

Suntastict Pools quoted me for work and sent me a deposit bill to pay before the work started. It…read morehas been over 8months and they have been dodging me about doing the work giving excuse after excuse and they have not given back the money. Dishonest company, don't do business with them.

I called Suntastic with an issue with my pool. They were able to come out the next day and take…read morecare of all of my pool needs in a fast and timely manner. Cost of work was fair, and affordable. They have a professional staff, and was always available for questions when needed. I would highly recommend them for any pool needs.

If you are looking for Quality Pool Cleaning, Maintenance, and Repair Service, at a Great Price…read moreJustin is your guy! He has cleaned and serviced my pool for years with amazing results! I have had OTHER COMPANIES that kept slacking in service and jacking up the prices, but Justin is always quick to respond, follows through with excellent service, and very reasonable pricing!

I can't speak highly enough about YellowRose Pools and Repair. When I faced a bad motor issue,…read moreJustin came to the rescue. Not only did he diagnose and fix it on the same day, but he also provided a quote for pool service at a very fair price. Now, thanks to their expertise, I enjoy the most beautiful, sparkling, crystal-clear pool I've ever had. Exceptional service and results!