pool was too hot 98 -99 degrees not at all enjoyable! Hot…read moretub temperature all the time! the house AC is cooled down water-to-water heat exchanger or a water-source geothermal HVAC system that dumps household heat into the pool. Awful!

Our family rented Great Escapes Parkside for a large family vacation, and unfortunately, the…read moreproperty fell well short of expectations for a rental that cost approximately $12,000. While the home has impressive size and amenities on paper, the overall condition, cleanliness, and maintenance issues significantly detracted from our experience. The disappointment started before we even entered the home. As you pull up, you're greeted by an overflowing dumpster and landscaping that appears neglected. For a property marketed as a premium vacation destination, the first impression was underwhelming. Once inside, it became clear that the property was not being maintained at the level we expected. Cleanliness was one of our biggest concerns. There was a dead mouse floating in the pool upon arrival, an infestation of lovebugs in the Xbox/game room and other areas of the house, and the property generally appeared to be in need of a deep cleaning. We also found a used Band-Aid inside one of the blankets in the "Operation-themed" room, which immediately raised concerns about housekeeping standards. Many of the sheets were old, heavily pilled, and worn. A red flag for us was being asked not to strip the beds because the linens were supposedly "bag washed." Unfortunately, the overall condition of the bedding did not inspire confidence in the property's cleaning standards. The laundry facilities were also disappointing. The washing machines had a strong unpleasant odor, only one dryer was operational, and drying cycles took an exceptionally long time. Many of the advertised amenities were either unusable or poorly maintained. Most of the games in the Xbox room did not work. The outdoor recreation equipment was not ready for use, with many balls completely deflated and unusable. Those that were salvageable required a hand pump that we had to locate ourselves. Several outdoor games were covered in wasp nests, making them unsafe or impractical to use. Considering the additional amenities fee charged with the rental, this level of neglect was particularly frustrating. The pool itself was a huge hit with our group, but the surrounding area showed significant wear. The pool deck was peeling, sticky, and appeared to be in need of resurfacing. Both the pool area and many of the outdoor amenities would benefit greatly from maintenance and updating. The pool (and the rest of the property) are misrepresented on the website. Several of the mattresses throughout the home were worn out and noticeably sunken in the middle. This created comfort issues for many of the adults in our group and made it difficult to get a good night's sleep. One thing prospective renters should know is that despite the size of the house, there is no true central indoor gathering space where a large group can comfortably congregate. Most of our time together was spent in the kitchen or outside by the pool. Additionally, despite the request to remove shoes indoors, the floors were dirty enough that many of us felt more comfortable keeping them on. To be fair, there were some positives. The property manager was kind, responsive, and genuinely tried to accommodate our concerns. She even arranged for pizzas to be delivered as a gesture of goodwill. While appreciated, that gesture barely addressed the extent of the issues we experienced during a stay that cost (redundancy alert) ~$12,000. The house is spacious, there was plenty of hot water for our large group, the air conditioning worked very well, and the pool was enjoyed by everyone. Overall, the property has tremendous potential because of its size, layout, and amenities, but it is currently in need of substantial cleaning, maintenance, and updating. At its current condition, we do not believe the experience justified the price we paid. Future guests should carefully consider recent reviews and ask detailed questions about the property's upkeep before booking. I only wish I had taken more photos, as many of the existing reviews do not accurately reflect the current state of the property.

Pros: Great location, parking only $10 a day, no resort fee…read more Cons: beds not comfortable, wifi spotty, hallways outdated, bathroom small and does not have an air extractor. Decent place to just sleep and go to the parks nearby....

Good: professional customer service at the front desk. Clean room. Clean pool. Very quiet. Good…read moreparking. Family environment. No smoking. Room did not smell. Fair room price. Bad: paying $10 for parking. No complementary breakfast. Rooms need a bit updating. (4 Stars) Overall, we had a one night stay from Saturday night to Sunday. I do recommend this establishment.

We recently stayed at Evermore Orlando Resort for a family trip and booked a Garden View Villa…read moreusing Hilton Honors points. As a family of three, it was an absolute game-changer. Having two full master bedrooms gave my wife and me tons of space, and our 15-year-old son loved having a proper, high-end bedroom to himself instead of a pullout couch. Points-wise, it was an incredible redemption. That said, if you're paying cash, bringing a larger group to split a flat or house would make the value even better. The location is extremely convenient--about 25 minutes from MCO airport, 16 minutes from the Orange County Convention Center, 15 minutes to Disney, and 23 minutes to Universal. Resort & Vibe: The resort hits you with a serious "wow" factor right when you drive through the front gates--it feels like stepping into a lush, tropical world. We arrived early in the morning well before check-in, but Allison at the front desk was so welcoming and did a great job accommodating us while we waited. The Lagoon & Food: The Evermore Bay lagoon was extraordinary, especially for our teenager. Between the watersports, rope swing, and waterslide (a total 10/10 according to my son), there was endless fun. It was our first time paddleboarding, and the staff made us feel right at ease. Food-wise, we didn't expect much from a resort food court, but we were blown away by the smash burgers and Ahi Tuna Poké bowls--they became our daily go-to items. Huge shoutout to Kimmy bartending at one of the outdoor mobile vans. She brought such a bright, bubbly, positive energy to our day, even while battling the Florida heat and wasps! The Golf Experience: As ~20 handicappers, both courses were immaculate and a fun challenge. However, customer service was a tale of two different worlds: Cypress Course: Beautiful layout (the Sawgrass #17 replica was awesome!). Our starter, Jimmy, was top-tier and gave us incredible island-style hospitality. Since we were playing in a foursome with my 82-year-old father, Jimmy thoughtfully suggested that if the faster group behind us caught up, we should let them play through so we could enjoy our family time without feeling rushed. Looking back, Jimmy was 100% right--we maintained a steady pace, and the group behind us never ended up pressing us anyway. Unfortunately, Jimmy's supervisor/boss approached us from the very start with a bad attitude. When we paused to let that group pass and I mentioned, "Well, Jimmy told us..." he cut me off with, "WELL I'M JIMMY'S BOSS!" and scolded us to keep up with the group ahead. On a family resort where people pay top dollar to make memories, his approach lacked basic customer service and tact. We had a similarly cold experience with the head pro shop manager (listed as "MBYERS" on our receipt). A little warmth goes a long way. Grand Links Course: We came back Sunday before our flight to play Links, and it was night-and-day! Before our round, I even went out of my way to swing by Cypress just to thank Jimmy again for his hospitality earlier in the week. Over at Grand Links, Vince and Caroline at the front desk set a fantastic tone, Braden had our bags dialed in, and Mike gave us a great course orientation. After the round, Caroline went above and beyond. I realized I lost my headcover, which turned out to be found by the group behind us. Caroline immediately radioed it in, located it, and without hesitation offered to fetch it. Since we were in a time crunch before our flight, she even met us at the food court with it. That proactive service did not go unnoticed! Final Verdict: Evermore is world-class when it comes to the lagoon, villas, and course conditions. I will definitely be back for the golf--hopefully next time, management on the golf side takes a page out of Caroline and Jimmy's book!

I was truly impressed with my stay at Evermore! From the moment we arrived, everything exceeded my…read moreexpectations. First, the facilities were absolutely immaculate. My family stayed in the Bayview Flats, and there was more than enough space for our group of 11. Every room was beautifully designed, spotless, and incredibly comfortable. One thing I especially loved was that each bedroom had its own bathroom--a luxury I didn't realize I appreciated so much until this trip! The customer service was also outstanding. Booking online was simple and hassle-free, and when I reached out about the possibility of an early check-in and a late check-out, the team was able to accommodate both requests. Having that extra time made a huge difference for our group, and I really appreciated their flexibility and willingness to help. Overall, we had a fantastic experience, and I'm already looking forward to coming back. Next time, I plan to bring even more friends so they can enjoy everything Evermore has to offer!

Great location, and the management really seems to care about the place and the guests. If you…read morecan, meet with the GM...he's serious about hospitality. Excellent location for our conference. I hope we return here again (and again). Restaurant are well planned, and have a great range of offerings (price options). The Sports place is very cool...get into one of the simulators if you can. Batting and Pitching!, among 15 or so other sports. Go to The Market and try the Rum Royale ice cream. All-suites. That means a slightly larger room with a door between the sleeping and sitting area. One room with 1-2 beds and the bathroom, and another room with the sitting area + couch bed and a second TV. Nice to be able to close a door between these two. I'd definitely bring my family here.

It has taken me about a month to write this review because I really wanted to love Caribe Royale…read moreOrlando. We were celebrating my granddaughter's fifth birthday, my grandchildren enjoyed the resort, and we were grateful to be in Florida making family memories. Those happy moments deserve acknowledgment--but so do the problems. The property is beautiful, the family amenities are thoughtfully planned, and the pool is the heart of the fun. The hot tub and convenient location were highlights, too. However, there were real cracks beneath the beautiful aesthetics. We initially stayed in a two-bedroom villa in Building 7. It felt dated, the carpet was visibly dirty, the garbage disposal did not work, and the space smelled very damp. We went out and purchased Lysol and a moisture-absorbing product to try to make it more comfortable. That should not be on a guest's vacation shopping list. There was also excrement left in the primary bathroom toilet when we arrived. It took more than two hours and a second phone call before someone came to clean it. Later, while I was showering, my mother saw an unidentified animal inside her bedroom. We ended up relocating after the first night from the two-bedroom villa to a smaller suite. Given these issues and the change in accommodations, we expected a price adjustment or some gesture acknowledging the inconvenience. No compensation was offered--not even covering parking. Checkout brought more frustration. We had questions about the room-price difference and the balance we expected back after incidental charges. The front desk gave an explanation involving our third-party booking, but it was not clear to us and did not resolve our concerns. No manager was brought over to help. We left feeling unheard. The food and drinks we tried were not a highlight, either. My apple martini was nothing to write home about. I can appreciate the wonderful time my grandchildren had and still be honest about where the resort fell short. A beautiful pool does not replace a clean, well-maintained room or attentive service when things go wrong. Auntie D's rating: Three out of five forks. Beautiful family memories--but the guest experience needs to match the scenery.

We booked the lake house. It was very private and quaint at a reasonable price! We were able to…read moredock our jetski. The space was perfect for 3 couples and a few kids! We enjoyed watching the sunset from the patio. We watched alligators cross the lake while bats flew above at dusk. We got to take a dip in the community pool. Just a short drive away is a Pontoon Boat rental company, we drove the boat to the lake house pier. While the boat itself was in rough shape, it got the job done. A fun-filled, SAFE day on the water. Nothing better than this . I'm very pleased this so close to home.

Things to note, this is a gated condo community that offers a rental pool program and then there…read moreare condos that are NOT on the rental program that are self managed and on Airbnb, VRBO and more for rent. We have now stayed in BOTH types of properties. Here are our details- We had originally booked with Airbnb and stayed in one of the private homes we gave this private home owner a 5 star perfect review as their home was spotlessly clean, had tons of included amenities ( towels, pots, pans, cooking items, soaps, games, smart tv's and so much more) When checking into our Airbnb we were told by the host that we had to register our vehicle at the front office for a car tag, and we did. While we were there getting our car tag we were chatting with the lady behind the desk about coming back the following year (this year) we were told that they (the community) also offered competitively priced stays directly through them, and we took a flyer. Fast forward to this year we deiced to save the $15-20 per night and book directly from the # on the flyer as the lady behind the desk had suggested.. NEVER AGAIN! We thankfully only booked for a few nights, the place was Old and dingy did not feel kept up the Tv was old style, the amenities were old and very limited ( one pot one pan) the bed felt like sleeping on lumpy rocks When we complained the office staff that was so nice when checking in became dismissive and rude. We ended up leaving the home a night early and booking another Airbnb in the community is that Airbnb was amazing too! So in closing STAY with an Airbnb host in this community as the area, pool , lake are all amazing. Don't fall for the its less expensive BS that the office will tell you. Spend the extra and get an amazing stay. We have now stayed in two airbnb's and they were both GREAT check them out on Airbnb under Mermaid Haus, and Hooks Cabin.

A year later and I return with Michelle, my driver/caddy for two days of golf during our 'winter…read morerespite'. FIRST you must know, carry your clubs with you to the Pro Shop. NO carts in the parking lot. East check in and they give you a slip of paper to give to the Cart Crew as they load your clubs. MUST know that if you want range balls, but them in the ProShop, you get a small bucket for $10 bucks and its got about 60 balls. Generally there will be balls left on the range so I would recommend you skip buying the range balls and just plan to chip & putt until you see balls left on the range. They like to keep the pace of play so check in with the starter at the first tee to start. There is a fair amount of water but this is a GREAT value for the money and you'll find great conditions for the most part. The greens were only a little splotchy. When you finish your round, return your cart where you picked it up and the Cart Crew will ride you into the parking lot to deliver your bags for you, tip expected and Rich was fine and friendly on both days Michelle and I played here. The Carts have NO GPS which was great! No restrictions for Par 3 holes and you can get very close to the greens and the tee box. Easily play in 2 hours but it IS JUST NINE holes. They advertise it as an 18 hole course but it's only 9 holes and they want you to play a seperate set of tees the second time around to make it look like you're playing an 18 hole course. It's a fun/good course and great value.

Nice well kept golf course 9 hole track .. well manicured . Exec course . Great experienceread more