I have had my tailoring done here for several years. I'm consistently happy with the girl that…read moreworks the counter - she's always pleasant and goes out of her way. I recently had a tailoring issue - and they did everything they could to make sure my issue was resolved and I was satisfied with the remedy. It's easy to love a business when all goes well - but a company who stands behind their work when it isn't to standard speaks volumes. We all make mistakes, I will forever recommend this company and continue trusting them for the way they handled my issue.

Wonderful service! Well priced and the shirts and coat look great. Super value for the price paid…read moreand timely service!!

Great service and one of the only places around that can squeeze in a same day service. They also…read morebeat a lot of other cleaners with their pricing.

This is my first time going to them. On site staff was nice. I had several blazers cleaned and one…read morerepair on jacket-no complaints. The issue was miscommunication with a slacks to be altered. I wanted waistband to be altered (add inch with elastic). I provided fabric to be used if needed. They couldn't find my pants when picked up blazers (not in system). I was waiting for response on if they could do it and to give me quote. Staff called manager, quoted $45 and I said pass, please return slacks. Came back from vacation to pick up pants- they were altered. Elastic was not used and neither was my fabric (which is fine, but they kept it). I was upset with whole ordeal. Staff called manager again. Heard exchange and she asked him to speak to me- he declined. She offered a 20% discount. I said 25% because they kept fabric ( it was pricey fabric). I realized when I got home they didn't even add the elastic. I asked manager to call me back. This is the 3rd week day and nothing. I should have asked to put it in writing. The work was done well ( but missed elastic), the problem was disorganization, miscommunication, and lack of ownership from owner/ manager- he personally has not called to apologize.

I really love this location. They are very clean, and all the machines were very clean. They have…read morelots of different kinds of machines and they work very well. I like that my clothes drys and doesn't need to continues drying. The guy in there was very friendly. They do have detergent there.

Had an horrible experience with employee Jessi who violently knocked on the bathroom door yelling…read morethat he needed to get in and when I came out he yelled that I was in the restroom over 10 minutes. Like is there a timeframe to use the restroom for paying customers??

I have used empire laundry countless times and have always had a good experience. I use them mostly…read morefor washing bed quilts and dog beds. Those items are too big for my washer. Last week I dropped off 4 blankets and a dog bed. Ruth washed and folded everything. The laundry came out perfect. Overall I think the cost is reasonable. I'm always happy with the service they provide

This was my first time using this service, and I am beyond pleased. The customer service is…read moreamazing! Anita took care of my laundry, and she went above and beyond; I truly appreciate her effort. As a busy mom of four, life keeps me constantly on the go. Our dryer recently broke, and to be honest, I'm in no rush to replace it because I'm so satisfied with this service. I will definitely be using it again! Thank you all so much. This genuinely means a lot to me. In my opinion, this is the kind of service that gives moms a much-needed break. I didn't realize how much I needed it until now. I truly believe everything happens for a reason. Maybe my dryer breaking was a blessing in disguise God knows how overwhelmed I've been. What I thought was just another stressor led me to discover this company. Your kind, attentive service lifted my spirits and helped me see that letting go of just one chore can give me more time with my kids and some breathing room in my day. Thank you again. I am truly grateful.

I read the reviews about this place and decided to give it a try. It's clean, good selection, and…read moresuper friendly. The owner is very nice and happy to help or chat with anyone and everyone and the machines are better then any other laundromat I've been to. I will be coming back here from now on and I highly recommend everyone check this place out... Update: I've seen a couple of people say the hours are weird but both times I've been here the hours are clearly posted and they are open. I have to say again I really like this place. The washers are really nice and have a lot more options then most places and they are CLEAN. The dryers seem to dry the cloths faster then other places I've been to. I don't know if they keep the lint traps clean out or they are just better but it's really nice...Check this place out its great...

Small but great laundry place. It's close to Wildomar. There are many options with washer loads. I…read morelike that you can use your credit card to use the machines in case you're not carrying cash. It was hot and they had a fan going in there. They have a vending machine for drinks.

Rude girl at the dry clean. Worst customer service. Came in to do some dry cleaning and the girl…read morehad the worst attitude. I just took my business elsewhere. Prices here are almost double from other dry cleaners.

Cheaper charges. Almost $9 a load that's bullcrap. It's not…read moreonly real estate rent and food, now it's laundry. Thanks you sorry governor

Worst dry cleaners in Lake Elsinore. Rude customer service. Do not take your garments there…read more They ruined my $300.00 dress. I took it to the cleaners to get a professional cleaning on my white and black dress. The manager states that it was their machine. So if it's the machine! Then get it fixed or get a new one! The manager takes no responsibility or accountability for the mistake! It's a cheap place, take your valuable clothes somewhere else!

So far so good! I finally started bringing my husbands shirts to the cleaners instead of trying to…read moreclean them myself. So far, this cleaner has done an excellent job on my husband shirts, They are clean and nicely pressed. The shirts are always ready for pick up on the day I'm told to come get them. No complaints!