James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

I had a disappointing experience with this home theater installer. He arrived over 30 minutes late…read moreto the initial consultation with little communication, which wasn't a great first impression. After the visit, it took more than a week to receive an estimate. I also had a few follow-up questions, and each reply took several days, making the process feel slow and drawn out. Timeliness and communication are really important traits for me when planning a project like this, and unfortunately those were consistent issues here. Based on my experience, I wouldn't recommend.

Fabulous experience. He showed up on time, communicated clearly, was great to work with. He hung 3…read moreTV's, some large art pieces, and helped fix something a previous handyman did incorrectly. 5 star experience, will definitely work with him again.

Great experience, very nice and competitive pricing. He's a perfectionist and it shows!read more

Picture this: you're putting the finishing touches on your home theater system. The TV is mounted,…read moreyou have pretty much everything setup--the only thing left is your rear surround sound speakers. You have an attic, easy job, right? Hah! Will saved me. I messaged him in the afternoon and he got this job done about 4 hours later. Even in a downpour he communicated his arrival time thoroughly and came over to get this job done when I was in a bind. We spoke for just a few moments and he was off to work. His install was clean, efficient, and a tremendous value overall. I cannot say enough how happy I am with our final product and I know I'll be reaching out to him again for any future theater-related projects.

Will is truly the best! I first hired him back in 2022 to mount a tv in my bedroom. He arrived with…read moreall his own tools and it took him less than 20 minutes. I was so impressed. I hired him again to hang my boyfriend's tv and an entertainment shelf underneath as a Christmas present this year. Mounting the tv and hanging the shelf took less than 40 minutes and it looks so great! His prices are so reasonable considering all the time and frustration he saves me. Great service, great quality! Can't recommend enough!

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Brad did an excellent job. He was timely and explained his process very clearly. He's done other…read morejobs for us and they're always top notch.

Brad was awesome, on time and very professional, will use him again for any tv mount!read more

After struggling with poor Wi-Fi coverage between the two floors of our home, Eric took the time to…read moredo a thorough assessment and gave us multiple options to consider. We ultimately decided on a mesh system, and the entire process felt very tailored to our home rather than a one-size-fits-all approach. He was extremely responsive, easy to communicate with, and on time. He explained everything in a way that was easy to understand and made sure we felt comfortable using the system before he left. He also tested everything thoroughly, which gave us a lot of confidence in the setup. The results have been a huge improvement. There is no more latency or lag during video calls, and our signal is now strong and reliable throughout the entire house. He is professional, knowledgeable, and left our home clean. I would absolutely recommend him to anyone looking to improve their home network.

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Bat City TV delivered outstanding service for mounting two televisions at my home in the Buda area…read more They provided a clear and competitive quote promptly, and the installation was scheduled and completed the very next day, demonstrating remarkable reliability and efficiency. The owner, Adam, arrived precisely on time as committed. He executed the mounting securely, performed thorough cable management for a clean appearance, and ensured the work area was left spotless afterward. The entire process was handled with professionalism, attention to detail, and no unnecessary delays. This experience offered exceptional value, combining speed, quality workmanship, and courteous service. I would confidently recommend Bat City TV to anyone seeking dependable TV installation in the greater Austin region

This is the 2nd time I've used BCTV, and I'm so glad I did. Adam was so quick and courteous and…read moreclean with the tv mount install. I called them Monday, and they came out the same day. They are a GREAT value. I would highly recommend them for your tv projects.

Absolutely fantastic job, very thorough, knowledgeable and fast! Set up my Fire TV and Orbi75…read moreWiFi. Craig has completed 4 projects for me, and I have been very happy with his work!

Craig is a good fella and very thorough. Highly recommend his skills, knowledge and hard workread more

Eaton is awesome! I've worked with him twice now, and both times, he had an intuitive understanding…read moreof what I wanted and executed perfectly. He cares about his craft and communicates well. I'd highly recommend him to anyone that's looking to do AV type work on their home or business. Just for reference, Eaton helped me with the following: * Mounted a TV above our fireplace. I'm comfortable doing this myself normally, but I've never drilled into masonry, so I'm glad I had a professional take care of it. * Wired our whole house with CAT6 Ethernet. He was able to navigate all over our attic and then create nice looking connections in various parts of the house. * Put in 4 sets of in-ceiling speakers to connect to our Sonos system * Put a recessed wall box in our wall to hide AV components, which allowed him to mount a TV completely flush to the wall in our room with no wires showing at all. Thanks for your hard work!

I've had Eaton do work at my house twice..... once when we bought it to run ethernet and cable…read moreeverywhere, install surround speakers in the ceiling of two rooms, and mount TVs. This was in 2019. And once just recently to remount some TVs. His work is just incredibly precise, and the finishes in all areas (jacks, speakers, drywall, network racks, etc) is perfect. He's a great problem solver, and willing to go above and beyond to make the customer happy. As if all that wasn't good enough to recommend his services, his prices are extremely competitive.

Also got a call after a burglary was reported to the police. I was struck that the caller used the…read moreterm "victim" and "victimized" in his opening--I immediately corrected him, and he was evidently working from a script, because he just plowed on with his pitch. My impression is that this may be their mode of marketing, but I find it intrusive, offensive and predatory. I suggested they join the Austin Independent Business Alliance, and the caller replied that they advertise on KXAN. I bought a system from Dyezz, a local business who belong to the AIBA, and support local businesses. I shall elaborate my objections to the marketing strategy. If someone walked up to you and said, "Gee, that suit looks awful--I'm a tailor and I can fix it." How would you feel? Would you want to do business with them? If you had just had a major automobile accident, and a safe driving instruction school called and said, "Gee, sounds like your really need our services," would you react positively to that approach? The insensitivity of the caller and his hard sell approach didn't appeal to me. I think it would be far better to send a letter or a brochure through the mail, rather than calling.

I was contacted after a burglary in my neighborhood. I was shocked to learn it was only a block…read moreaway. This was a wake up call, we have irreplaceable valuables. After researching, Allied was the best deal. Free instillation and free service calls. The instillation was that week, the team was very nice and professional. They understood how concerned I was about any alarm testing frightening my dog. They were very understanding and warned me before any tests. They ran into a few issues because they were installing over a previous owners alarm, but were in and out quickly. A few weeks later, there were some alerts on my screen , I called in and they had an electrician out the same day to fix the problem. My favorite part about Allied is I can controll my thermostat and lights right from my phone with a free application, alarm.com. I love being able to turn my lights on and off when I am on vacation or turning down the thermostat on the way home so it is cooled off when I get in! I would highly suggest Allied, very satisfied with their service.