The HR staff are illiterate. Case managers are unprofessional. I shared a client with a worker…read more(will NOT call her a caregiver) who referred to client named Bradley as "Tim" in all her charting. These people hire anyone who is upright and has a pulse. NEVER use an agency for care - network and find private pay (FAIR pay - not $16/hr pay for care providers at this place while the agency charges $35-45/hr) A fair wage for a quality care provider is $22-30/hour. These agencies do not care about clients - they care a lot about making money off said clients. Worst experience ever

After suffering a horrific accident where I smashed my face and broke both wrists that needed…read moreplates and screws installed in them, I was literally not able to take care of myself. I had casts on both arms and almost up to the top of my fingers. I had excellent care at Waukesha Memorial Hospital for a week and then not good care at a physical rehab center that I will not disclose for now. Once home I was in dire need of being bathed and combing my hair and that is when Gina took excellent care of me and with a happy and funny attitude also. Not only did she look after me, she also emptied my garbage and help me open bottles in my refrigerator because I could not. I was totally impressed with Gina and someone who I could call a friend!

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

Very disappointing experience. I work for Froedtert and I expected more from this place. My mother…read morein law never saw a social worker. Only a nurse case manager who was not very helpful with very poor manners. My MIL is elderly with TTWB and they are sending her home. The OT said she needed assisted living but never came to the room to discuss recs with family. My husband had to ask for education and training before discharge. She should NOT BE going home. Sadly I will never recommend this facility to anyone. I'm glad I work for Froedtert! Do better RHOW.

Sadly we had the worst experience! It's very unfortunate that they say they care for the patient…read moreand we had the worst experience one could have. The Nurse said the Doctor would meet and give us a review of my family members condition before they discharged them. But the Doctor could not be bothered and just ignored us. The issues and lack of care kept mounting daily. They left our family member to sit in their own urine for four hours and wouldn't check them. UNLESS WE ASKED!! We had to stay with our family member 9 hours a day to make sure care was being given. They say they care but could not deliver! Then they send out a standard response asking to be contacted, so they can get the post removed. But when things where happening and we brought up the concerns. They met with us said they take these things seriously but then brushed off our concerns not following up at the time or even a few days later while our family member was still there.