I work at Layton Terrace for the past 3 years, prior to that I worked at our sister location for 26…read moreyears. I love the work I do and the flexibility. I have had several family members that lived in our communities. I was always happy with the care they received. My father-in-law lived in Spring House (Memory Care) at Layton Terrace until he passed away. I feel the staff really knew him and did a great job of re-directing him when he became agitated. They knew what he liked to eat. They would listen to his stories. Our family appreciated all they did for Norm.

DO NOT MOVE YOUR LOVED ONES HERE - especially in Memory Care. I'd give this place a zero if I…read morecould.... My father has fallen or been suspected of falling twice in three months. When asked what happened the director Nicole Armstrong has to investigate - meaning staff are not keeping track and documenting accidents. My father had visible marks on his forehead so clearly he hit his head.... Yet it's taking days to figure out what occurred. When I arrive he has been seen in the hallway bare assed on a hallway couch - with staff down the hallway chatting amongst themselves. And he almost always smells of urine, feces, or body odor. They work with people suffering from dementia but don't know how to work with these people. There is no dignity, no understanding, ZERO COMMUNICATION, and serious lack of record keeping. FUCK LAYTON TERRACE. PS- do not believe any reply from the company - they DO NOT CARE. All they care about is money lining their pockets, continuously raising rent but never improving the quality of care. They won't take initiative to investigate nor to call me. Just like previous negative reviews, they will reply with a number for me to call. When I do, they won't answer and I will NEVER get resolution.

Pam Foti at Vesta Senior Network was a Godsend! Our 93-year-old Dad had been in short-term rehab…read moreon-and-off for months, and suddenly, we were told his insurance would not cover him anymore. He was not strong enough to move back home, and we were given only a few days to find an assisted living facility that met his and our family's needs. Thank goodness for Vesta Senior Network! Even during the pandemic, Pam found him just the right place. She met our family on Zoom, educated us about the process of moving a parent to assisted living, offered several assisted living options, made appointments for us to visit them virtually, and worked with the facility we chose to ensure a smooth transition for our dear dad. Pam was knowledgable, patient, and effective. I highly recommend Vesta Senior Network.

From the owner: Guiding you through the Maze of Senior Living Options…read more Vesta Senior Network is a local team specializing in senior living options in Wisconsin. Vesta is owned and operated by Pam Foti and Jenny Wagner, who have interviewed, toured, and selected a variety of residences, as well as businesses and other services that can help their clients navigate the complexities of senior living, as well as the many obstacles they may encounter throughout this transition.

Horrible experience. Dealt with Barbara and she was condescending and rude to my elderly father…read more Really? You work with seniors and you're not nice to them? Empathy is not a word in this company's dictionary. I'm just saying...

While trying to navigate the multitude of options available/unavailable for my 95 year old mother…read morethrough elder care information, it was recommended to me that I contact Barb at Senior Planning to assist in my travels. Barb was extremely knowledgeable, offering advice which I would've never thought of, having not gone through this process before. Everyone in her office was very helpful and I highly recommend their services.

Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Since when does an Estate Sale only have 1 person running it, only a card was accepted because they…read morewere the only one there. No Cash, No Bags , Nothing to Wrap Breakables If I could give 0 Stars I would.

"WORST" Estate Services. Won't bargain with you and worse…read moreyet, now they don't accept CASH. Cash is king these days. Don't even bother. Their prices are so inflated they have to have 50-75% off sales. I feel bad for the families that hire them.

This place is horrible and doesn't care about their clients or staff. The person who just took it…read moreover is the reason I left as a client. I would never recommend them to anyone who needs home healthcare. I have called and texted and couldn't get a call back or return text. They don't answer their office phone. Every phone I called didn't have a working voicemail or available space on voicemail. If you need home healthcare, call someone else. They probably won't answer anyway.

Great place for caregiving always friendly and professional always happy staff and professional…read morecare to clients from caregivers

Just awesome caregivers and staff. Office personnel accommodating and knowledgable. Thank you…read moreSusan for your help!!!

We hired Senior Helpers for my son with CP. He needed daily help for 2 weeks when we were away on a…read moretrip. He was supposed to have someone with him for 8 hours a day. The workers changed frequently, they showed up late, left early or one day did not show up at all! He was left in bed in his wet diaper with no meal until our friend went to check in on him in the afternoon. Every day the workers put him in the recliner and left him sitting there for 8 hours, they never took him for a walk, they never gave him a proper shower, just used wipes to clean him up. They always came up with excuses not to do the job. They did not spend time with him to keep him company, but stayed in another room in front of their laptop. We had to have friends and family come in daily to help properly care for him. Senior helpers did not do the job, they put in minimal effort and were very unprofessional.