We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Cleaning Coastal has been great! Quick response times and awesome service. They recently started…read moreservicing my Air bnb's pool. It's never been cleaner. Enrique even took the time to explain to me how my equipment worked. So now I am able to adjust things on my phone even from afar. While guest are at my home. 10/10 recommended!!

Richard came out to evaluate our backyard for a potential pool project, and I was genuinely…read moreimpressed by how thorough and detail-oriented he was. He took his time walking through the space, carefully explaining placement options, layout considerations, and how everything would ultimately look and function. What really stood out was his ability to think beyond the obvious--he brought up several ideas and design elements that I hadn't even considered, which added a lot of value to the consultation. I've met with several pool companies, and Richard is by far the most knowledgeable and thoughtful professional I've encountered. He clearly has deep expertise and takes pride in doing things the right way. I would highly recommend him to anyone considering a pool project. I will post a before and after pic once the pool and hardscape are done

Go with Majestic Pools if you'd like to be cursed at and have legal action threatened…read more The first time I met with Richard Ham (sales rep) at our house, he feigned interest in my newborn daughter and touched her. This made my wife uncomfortable due to the risk of germs and, in my opinion, the creepiness of a stranger touching our baby. We did continue with the company because we didn't feel like starting the search over and assumed that once construction began, we wouldn't be dealing with Richard. I explained exactly what we wanted and even showed him a photo (and explained the size and purpose). The company pulled permits and later sent us a rendering that wasn't what we wanted. I scheduled a follow up meeting to discuss the issue. Richard said he could "squeeze us in" between other appointments. Before he arrived, my wife and I went into the yard to discuss the project. We realized they simply weren't understanding our vision, and it didn't seem worth the time to keep trying to explain it. I was about to text Richard when he pulled up. I went outside to let him know we would not be proceeding with the pool. His response: "Why the f**k didn't you tell me before I got here?" In my opinion, he then stormed off like a child. I reached out to his boss to let him know that such behavior was incredibly unprofessional, and the language was unacceptable. I explained that I am also a business owner and that employees are not just a reflection of the company, but the owner. Instead of acknowledging or addressing the issue, he told me Richard lives in Palm Desert--as if he had made the drive specifically for us and that somehow it would justify his behavior. The owner called me today (a week later), briefly acknowledging Richard's behavior before saying he wants to bill me for permit costs and time. I already paid a non-refundable $1,000 deposit. He told me, "I don't have to let you out of the contract," and said he has legal recourse and could place a lien on my home. He also let me know he would respond to any review I left. At the end of the day, Majestic Pools was hired to provide a service they failed to deliver to our expectations. They also employ a salesman who acts in a creepy and foul-mouthed manner. Even if we had been difficult customers who required more time than expected or had left them high and dry, that still wouldn't excuse bad, unprofessional behavior and now legal threats.

I called ProTouch Pool Services based on all the 5 star reviews and I can confirm the nothing-but 5…read morestars are all well deserved. I happened to call the day before July 4th weekend (or course!) when I realized my pool and spa heater would not turn on. Kevin, the owner, answered the phone himself (rare these days to have any live person answer the phone!) and told me he would have Lance, the equipment tech, get back to me. Despite it being probably THE busiest day of the year for these guys, Lance did indeed call me back within minutes. I let him know what model heater I had and exactly what the problem was, and Lance let me know he would have to order the part so he would not be able to fix the same day. I never in a million years expected it to be fixed that day anyway, and was completely stoked when he called me back a few days later to let me know he had the part and could swing by and install it. Lance is the consummate professional, it only took him about 10 minutes to get my heater back up and running again. I very much appreciate the immediate response time and professionalism exhibited by both Kevin and Lance, it is almost unheard of these days. If you have any pool related needs, these are the guys you want, hands down!

First, I only write reviews for businesses that exceed what we all would call better than the…read moreaverage or just good. They have to be great for me to spend the time and effort to write a review. Kevin and Lance and the Pro Touch team are what I call exceptional in this day and age. They live up to the reviews that are on Yelp, Google and others. Timely, efficient and honest. If you don't need it they won't try to sell you. They have the "stuff" that other companies promise but never seem to deliver on. My work was minor and I probably could have done it myself but I wanted professionals to advise me and provide honest opinions about my pool and the systems that run it. I got that and more! Thanks guys! You have earned my return business and my recommendations to my friends and neighbors.

I had such an amazing experience building my pool with Refined Pools! Thank you so much to the team…read morefor building our families pool that we always wanted! Thank you so much!!

Levi and Refined is an awesome company to work with. I've worked with all lot of pool contractors…read moreand he really separates himself from other with his genuine honesty and humble demeanor. You feel comfortable and confident working with Levi and his communication is super responsive. I'm writing this because as a new business owner Levi and companies alike need positive reviews and we want to continue to support Refined Pools. I encourage you to give Levi and opportunity to earn your business.

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

My jacuzzi gets a tremendous amount of use I have three teenage sons and all their friends using it…read moreafter they surf almost every day. Pool walkers has managed to keep it sparkling clean and smelling nice. I have used another cleaning company and switched to pool walkers because the previous one could not keep up with the demand all the boys were putting on the jacuzzi and it would turn green in between weekly cleanings. Shaye has it dialed in now and no longer does it turn cloudy or green in between weekly cleanings.

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.