Great experience at the Massapequa location! The doors arrived we received a call installation was…read moredone promptly and the installers were very nice and in and out! So happy with our doors and the experience overall.

Really? Lifetime service, care, concern -? Nope I saw your recent ad and cant believe what im…read morereading... after I was told several times No,No,No and my call was taken by two unhappy, unprofessional ..in helpful women in your office who had every reason why I couldn't get help from a technical issue after I invested alot of money by using your store over the past decade. Glad I saw your ad again bc honesty is the best policy and i wasn't r Treated honestly as a customer by those two mature women via phone

I had Oyster Bay Glass Works do a storefront for me and was so pleased with their service, I sent…read morethem to my parents house to fix two bathroom shower doors. I called several business before Oyster Bay, they were either overcharging me or never showed up. It was very frustrating but when I found them, the process was seamless from start to finish. They took the time to do the job, and get it done right!

Hired them about a month ago to install my shower doors on my newly renovated bathroom and they did…read morean excellent job. Great quality work with great quality parts at a reasonable price, pictures speak for themselves.

Wow!!! I called and asked for estimate for new shower glass for recent update - Howie came out…read moremeasured and offered suggestions ! Pricing extremely fair and was told it may be 2 weeks but I received a call 3 days later - was ready to go ! Howie came with helper to do install which was impeccable! No mess - everything worked beautifully , clean , and every detail completely addressed ! He definitely wants you to be happy and you can tell from the first meeting he knows his business ! I checked out maybe 4-5 different places / don't bother doing that - call him first - you won't be disappointed !! Thanks again to everyone including young lady who answered my million questions ! I'm sorry I can't remember your name but thanks for the time ! Thanks Howie !!! My daughter was extremely impressed with your work and she's a tough customer lol !!

Had a couple of glass panels cut for a China cabinet I restored. They cut the glass to my exact…read morespecifications and had it done within a few hours. I'll definitely use them again. Highly recommend.

We had one window that needed to be replaced and we needed new hardware on two windows…read more I called Patrick and got an immediate response. We made an appointment to have him come to our house. He took a look at what needed to be done and gave us a free estimate. The price was not unreasonable. Making the appointment to get the work done was easy. The installation crew came on time, as promised, and were very professional and courteous. They did a great job and they were fun to talk to. I had a very positive experience with both Patrick and his crew. The work done was excellent. I highly reccomend using Premier Windows and Doors.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

I purchased a top of the line shower. I showed Phillip pictures of my shower angles and requested…read morethat they come and measure and they said that they do not need to as this is a standard install. Philip recommended that the door be installed in the outer edge of the saddle. Phillip said it would take 3 weeks and must pay in full! After 4 weeks I requested an update and was treated condescendingly by the office staff. Now 6 weeks later they arrived to install and the depth of the shower is too big for the outer edge of my saddle. The width which he requested from me is correct - Phillip "the professional" never requested any info on the saddle Now Philip wants me to pay more money for a larger door to fit the additional inch that is needed to install the door on the inside edge of the saddle where it will fit according to the installer. And wants me to wait another 2 weeks He refuses to refund my money, citing contracts and potential lawsuits and refuses to even split the $300 difference on the cost of the slightly larger door. Bullies, Poor customer support, poor logistics and rude staff! Save your money and go to Lowe's where they stand by their products

Needing a sliding shower door update and found my way to the Massapequa store. The showroom had…read moreeverything I needed to see on display and I dealt with Al who was personable and informative with all the answers to my questions. Price was in line with what I wanted to pay and the door I wanted was in stock, within 2 days it was installed. The installation was super smooth, the polite 2 person crew showed up on time, were clean and careful around my home. In and out in about an hour. No surprises with this purchase and install, exactly what I expected.

I needed 6 pieces of mirror cut for a DIY window project. The mirrors came out perfect, cut exactly…read moreto the size I requested, they were extremely quick and the price was better than any other glass place I contacted. I would use them again and recommend anyone else that needs glass/mirrors.

Took a template to Aquarius to have a glass top made for a wooden liquor cabinet. I gave them a…read morepiece of Butcher paper with the top stenciled by a pencil and they were able to reproduce a perfect piece of glass based on my stencil. The front was a complex shape but the fitment came out perfect. Upon pickup, piece was carefully wrapped and ready to go. Friendly staff, pleasant to deal with. Located right on rt109, super easy to find. Will use them again in the future! Nice work!

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

I can't say enough about Royal Windows and Doors! Quality products, reasonable prices from a…read morefamily owned business. Solis, one of the owners, spent so much time patiently helping us design and guide us through our whole housereplacement window and door project. The finished project came out, absolutely gorgeous! We couldn't be happier.