Horrible service over the phone. The lady kept trying to cut me off when i wasnt finished ordering. I was giving a large order for pick up. I would not recommend them for any significant orders. read more

I got a big relief from the anxiety that I've been experiencing every time I go to Szechuan Express. The lady behind the desk is so nasty. I asked her for an extra fortune cookie and she said "one dollar and twenty five cent'. I waved my hand at her and said forget it. Over the phone she is rude and disrespectful. The owner is even worse ! The food is no where near as good as it was a few years ago. The place is dirty. I noticed that they send you old food when you call in for delivery. So, I just stopped getting food from there. I'm not about to spend my hard earned money at a place where my business is not appreciated. What's the definition of insanity? Dong the same thing and expecting a different result. I wish there was a government office that I could report them to. They need to go out of business. Maybe Better Business Association is a start. Meanwhile, I've come up with two places that have good food and respect for their customers. "Two Chinese Boys" in Joppatowne will deliver to Abingdon. They are very nice and just ask that you take care of the driver for the extra distance. It's worth it. Then there is a relatively new restaurant called Habachi Grill. The low mien is great. The tempura shrimp is to die for with yum yum sauce. Try these and clap back. Bon appetite ! Forget Szechuan Express ! read more

This was our first time ordering from here. We called first to ensure that they delivered and took credit cards over the phone. The woman with an accent taking the order seemed very pressed for time and when we were pretty sure she didn't have the correct address as she kept repeating back something totally different, we started counting down the 30 minutes she said it would take for delivery. At 25 minutes a man called and took the address again and appeared within 8-10 more minutes. He assured us the food would be terrific. Made us wonder if he was an owner. The food was ... good. The House Special Wonton Soup was loaded with al dente veggies, meat and wontons like I like it but the broth was a little bland. A bit of soy sauce worked. The "[#4] Seafood Delight with Fresh jumbo shrimp, lobster, scallops & crabmeat w. assorted vegs in tasty seafood sauce." was also good. The fish was cooked nicely, wasn't tough and again the veggies weren't overcooked. We did notice that there wasn't a single piece of recognizable lobster and we're pretty sure it was imitation crab meat. We were tired and hungry and it was satisfactory. read more

For fast food Chinese, I am completely satisfied the Orange chicken remained crunchy for the drive home and the fried rice is a close 2nd to fine dinning Chinese. Good choice : lunch special is just the right amount of food not to have to deal with leftovers. Great take out food. read more

They have the best Yang Chow fried rice and beef lomein in town. I also order their Moo Goo Gai Pan and Shrimp Egg Foo Yong.

For the first 6 years I lived here, we went exclusively to this restaurant for Chinese. It really started to go downhill at some point around then, the food tasted worse and the inside, which was never excellent to look at, got dirtier. My wife finally told me to stop going there, which was fine by me. I do miss their fried dumplings, but they hadn't been the same the last few times I had stopped there. read more

One day they were willing to take a food request that varied from the menu. A few days later they couldn't do it because it was a Friday. We've ordered from them many times, but I think it's time to look for a new Chinese food restaurant. read more

We have lived in Abingdon for 2 years now and have struggled to find a good Chinese place. All we got was that yellow fried rice from a bag and wontons that tasted......wrong. We wanted a place that actually cooked the food. Fresh meats and veggies! Well we found it. This place is awesome. Food is great and they deliver super fast. read more

So, I went here the other day for take-out. I got the general tso's chicken and fried rice. The chicken was good. The fried rice? Not so much. Stick to white here, but for a basic take out Chinese place, this will do you fine. The service was quick and responsive too. read more

Called for delivery by chance and was wowwww ed at the quick delivery, tasty Mongolian beef, general tso chicken and fried rice (only a $2 upcharge from steamed rice). Highly recommend. Not the typical Chinese spot read more

Very good food everything on the menu is delicious they take most special request for food to make it as perfect as possible great service too read more

This place does have good food but I will not be ordering from here anymore. I called last night and was told they were "too busy " to take my card number. I work hard for my money and believe that if a business makes it an frustrating to take it doesn't deserve it. I had to resort to the ancient practice of writing a check but was told 4-5 times to make sure I have cash next time. Who carries cash these days? Luckily I have another Chinese that delivers to my house. read more

Good Chinese food! I will be coming back here everytime Im in town on business. The General tso 's chicken was really tender and the portions were just right. The restaurant was clean, easy to find and in a good area. Customer service was good and the food came out fast. Drink selection a little limited though. read more

The food is good however their customer service is extremely piss poor. King's Chinese Carryout down the street is a better place to eat and has excellent customer service read more

This is the best Chinese food in the area.also the the delivery is fast and very pleasant drivers

If I could give 0 stars, I would. I called to place a delivery order and a VERY rude and nasty woman answered the phone. She asked for my delivery address, which is 2 miles down the road from the restaurant, and she YELLED, "NO. We don't delivery to you," and hung up the phone. My husband called right back and the same woman answered. He asked if they deliver and she yelled again, "NO!" and hung up on him. Horribly rude and unprofessional. I have nothing good to say about this business and will never try to order from them again. read more

We placed a lot of delivery orders and always used a credit card. Then we were told they wouldn't take a credit card for delivery. The next time we went in to pick up our order we were told that they do accept credit cards for delivery and didn't know why we were told they wouldn't take a card for delivery. Last week we called for delivery they said they wouldn't take a credit card for delivery. Done with them. read more

Very fast delivery food was okay I am sure there is better in harford county

Some items are better than others. Any of the chicken dishes that are battered and fried are mostly skin and fat it seems. Order chicken that you actually see the meat and you'll be OK. WHY CAN'T I USE A CREDIT CARD!?!? Delivery is REALLY fast. I'd get delivery a lot more, but they DON'T TAKE CREDIT CARDS. read more

I have been going here on and off for the last 10 years. It has always been dirty with cardboard boxes cut up on the tables, dirty floors and disgusting bathroom. They act like they are doing you a favor when they give you your food, no smiles and no thank you. That is unfortunately what we have come to expect from these little Chines places so I guess I was willing to put up with it as long as the food was OK. It was never anything to write home about, but recently it seems to have gone way down hill in terms of quality. The fried rice now is like dark brown soaked in soy sauce rice with a bad taste, and the food generally is not good. also the prices have gone up. Fraid we are done with this place. At least we won't have to endure the grumpy faces. read more

The quality has really gone down here. I have been a faithful patron for years but recently the quality of the food has gone down and the staff has become quite rude. Perhaps there was a management change? On my most recent and most likely last order the food was bland and the texture of the bourbon chicken and lo mein was off. It reminded me of something reheated in the microwave. The cherry on top was the dime sized piece of jagged metal in my noodles that I almost cracked a tooth on. read more

Szechuan Express used to be the only Chinese food I would order in this area (even though they would never let me pay with a credit card for delivery). But recently it seems like they completely changed out their cook crew. All of my go-to menu items had a different flavor than before and the quality was seriously lacking. The first time I thought it was just a fluke but when I ordered a second and third time and found the same problems, I had to give up on them. I gave them 3 stars instead of 2 because I'm still remembering how great they used to be and hope they can get back on track!I now order from King's down the street and haven't been disappointed yet. read more

Easily the worst Kung Pao Chicken I've ever had. Absolutely inedible, I threw away 3/4 of it. The order was loaded with diced carrots and peanuts and very little chicken. And oddly enough, that was probably a good thing, because the quality of the chicken makes me wonder if it was actually chicken. Fried rice with it was tasteless. Wife's General Tso's Chicken was average. Really should ask for a complete refund, total waste of money. read more

Ive ordered general tso chicken several times and never was it *hot and spicy as the menu claims. I've even asked for it to be prepared extra spicy and it was still served in a very sweet sauce. A few months ago I tried them again and ordered combination lo mein and was again disappointed to find there weren't any vegetables, I went a different route tonight and ordered just veggie lo main. To add a few shreds of carrots and two small pieces of broccoli DOES NOT SUFFICE AS ENOUGH VEGETABLES TO EVEN CALL IT THAT. I mean, I've had more vegetables in a side of fried rice and they don't call it vegetable fried rice. I've decided to never order from them again because its not even mediocre Chinese food. Its just American food prepared half ass behind the facade of a Chinese restaurant. read more

This is one of the very few Chinese takeouts in Harford County, most of the time, their food is pretty good but I have always had an issue with their customer etiquette. I usually overlook the rude customer service but today- I just could not. Me and a visiting relative entered in and there was not a greeting or any acknowledging of our presence. I actually had to say, "Hellllllo is anyone going to attend to us". One seemingly arrogant teen looked at us and proceeded to do what he was doing behind the counter and completely dismissed my comment. The owner quickly stood up as he could sense our unhappiness (he would have been able to sense it sooner but he was so focused on his cell phone) and finally gave us our food. My aunt was so shocked at how rude the teen was she had to say, "we resent being ignored, we understand you are busy (even though it was 9:15 on a Sunday night and no one was in the restaurant.) but the least you could do is say, "One moment please I will be right with you." The whole time this teen employee was smirking and laughing. After she said that, the teen finally picked up his head and said,"I don't care". He was in front of the owner when he said this. I was enraged but out of respect for elderly aunt, I did my best to calm her down. I wish I would have thought more quickly on my feet because I would have not taken the food and kept my money and dignity. My aunt has lived 50 years in Brooklyn, NY and has never witnessed such lack of respect for the customer. This will be my last visit. The food can be good but I honestly lost my appetite. read more

I accidentally gave this 2 stars.i give it 5 stars. Definitely the best of everything I said in last review.

General Tso Chicken and Four Seasons (chef specialty) were very good. The fried rice that came with our meals was mediocre, may just order a side of pork fried rice next time. Crab wontons were quite tasty. My one gripe is that the staff was not friendly whatsoever. When I'm spending my hard earned money at your restaurant, I'd at least like to be greeted when I walk in and thanked when I leave. read more

Szechuan Express is one of the only chinese place around and it sucks that they only take cash. But I order from them because they delivery. THey are rude on the phone, and not very friendly. The food is good, but only if you are craving chinese. read more

The General Tsos chicken and egg rolls are great. They are fast and their portion size is good. The family likes the egg foo young beyyer st the orient in downtown bel air. Still quite happy and will return. read more

We have been ordering for years and the food has been o.k. Last night I ordered the Chicken and Cashew and it was the best Chinese food I have ever had! It was filled with fresh vegetables and the flavor was incredible. The fried rice was average, but wow, I was impressed with the quality and freshness of my dinner. read more

We've ordered from this place for years and have always dealt with the less than stellar customer service because the food was always good. Well it's been on a decline for a while now and the customer service is worse than ever. Between the abrupt rudeness we're always greeted with and the refusal to accept credit cards randomly it's always been questionable, but tonight took the cake and has solidified us no longer ordering from there. Ordered delivery tonight and they delivered about ten minutes before they close only to open our bag and find we were missing an entree. So we called back and the woman just kept speaking over my boyfriend saying "It's on the way" and then hung up on him. Well about ten minutes goes by and I called back only to have her cut me off and tell me too bad they were closed now even after I explained we had tried to call ten minutes ago and had gotten hung up on after her telling us it was coming. Told her this was unacceptable and inquired about receiving our $10 back to which she told me I could come get tomorrow though I doubt I'll ever see it as we were not provided with a receipt. Steer clear of this place, it's not worth the hassle. read more

great food especially the general tso chicken, black beans chicken and the beef lo mein, great place for chinese food.

there new fried rice is great.. you have to try it awesome!!! Ive been eating here for 15 years.. I had Never had a problem,and i eat out everyday.. read more

We just moved to the Abingdon area and enjoy the good food at Szechuan Express. The past 3 times we've ordered take out they have had quick delivery but tonight 9/12 the lady who answered was very rude said our house was out of the way (2 miles away??) and after giving my order then quickly stated that they only take cash and hung up on me. My wife called back the same employee answering, and stated that we had ordered at the restaurant and there was never a problem with delivery. The woman immediately stated they did not take credit, which is when we offered a check. She said she needed the number right now because of false checks they were receiving. My wifes aid that she just needed to go to our desk to get the check number when the employee said the same story again. My wife then explained she did not need to be rude, as the woman kept yelling. At this point, my wife stated that we no longer needed to give our MONEY and BUSINESS to a place that was argumentative and rude. It is safe to say, we will NOT be ordering from this establishment in the future. Unfortunately for Szechuan Express but fortunately for us we found Chinese boys (5 miles away and no problem with delivery) they also except credit cards and offers 2 free egg rolls with delivery!! read more