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    Rick's Service Center

    4.5 (21 reviews)
    Closed Closed

    Services - Rick's Service Center

    Auto transmission repair

    Oil changes

    Routine automotive maintenance

    Transmission leak inspection

    Rick's Service Center Photos

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    Don M.

    Our alternator went out on the way home from a long road trip. The team at Rick's went out of their way to squeeze us in and get us back on the road. They could not have been nicer and kinder in our time of need. There is even a great library near by, and they were kind enough to shuttle our family their while we waited for the repair. We were blessed to meet such great people. The car was repaired, and the car works great. Thank you, Rick's!! We are grateful for your help!! We highly recommend this auto service center.

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    We were leaving to make our 3 hour drive back to Georgia and as luck would have it our water pump went out while vacation. It was a holiday Monday and no one could get us in until the next day. Ricks said no problem we will fit you in and get you on your way. It was three hours start to finish and they were super friendly and accommodating. They also support first responders and military. If I could give them 10 stars I would.

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    Ask the Community - Rick's Service Center

    Review Highlights - Rick's Service Center

    I have had far to much car trouble over the past 2 years, but I have to say Rick has made things as easy on me as possible when it came to price.

    Mentioned in 2 reviews

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    T & J's Auto Repair

    T & J's Auto Repair

    (53 reviews)

    Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

    Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

    Rowe Roadside

    Rowe Roadside

    (2 reviews)

    On Memorial day, my wife, daughter and granddaughter took a trip to Dollywood from Asheville, NC…read more On the way home, they experienced a flat tire and made it into the parking lot, in front of Bush Visitor Center and Cafe, (around 9:00PM). Kind of out there in the middle of very little traffic activity. I was in Asheville 75 miles away. Our AAA NC couldn't seem to help, (Guess what I ain't renewing.... :) ), when it seemed that all she needed was a patch and a refill. After calling everyone that google was spitting up, (and almost getting scammed by a firm in NJ out of $255.00. .) we wasted 3.5 hours, calling , I felt like we had running out of options, and my wife was going to walk 7 miles to a gas station that was hopefully open 24/7 for a can of fix a flat, I tried the google search for local roadside assistance one more time. Rowe Towing finally showed up on the list. After calling, Carter and Joe were there in less than 25 minutes, They bent heaven and earth to get my family home, that late at night, with flood warnings and torrential rain coming and going. Carter and Joe are an absolute Godsend in a horribly stressful situation, and I'm eternally grateful for them. Incredibly professional, kind, and very helpful. I'd recommend these folks anytime anywhere! The tire puncture(s), were a bit more complicated than a simple nail, and God bless them, they did everything they could to get my family safely on the road, including going to Sevierville at 2:00 in the morning for a tire for our wounded vehicle. You guys are forever in my debt! Google needs to put them on the top of the list when you search for Dandridge TN roadside repair! Well worth the price, which was very reasonable for the service delivered.

    We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

    Thomas Auto Service and Repair

    Thomas Auto Service and Repair

    (19 reviews)

    Charged my fiancé 120$ for a fuse. This place is a joke. They WILL up charge you if you are a…read morewomen. If I would've known what she was paying for before getting told the problem I would've put a stop to that immediately. And you gotta love all these fake reviews LMFAO Read all 1 star reviews before even thinking about going to this place.

    Update March 2024 Cecil and Dylan are the guys we have gone…read moreto for over 3 years now. My sister and her kids moved here and also go to Thomas Auto. We have become loyal customers to an honest and reputable team of mechanics at Thomas Auto. I honestly couldn't ask for better. They are the BEST. I truly appreciate them especially having little ones to haul around on road trips. Nothing makes a parent feel safer than having a roadworthy vehicle and they always make sure we are. My Nissan Titan was totaled and I bought a 2022 Subaru Ascent. I went in and spoke to Dylan and asked would they be able to service it or should I take it to the dealership. He said they would be able to service it and said if it's something they cannot then they can make recommendations like the dealership. They service our 2019 RAM 2500, my sisters 2018 Toyota 4Runner, my nephews old Mazda truck and my nieces Hyundai Sonata. We love Thomas Auto. Thank you guys for being a great team! We have lived here for one year now and they continue to be honest and reliable. We get our oil changes done here on our Nissan Titan and our Ram 2500. Every time I take a road trip, which is often, I have them do an inspection to make sure I'm road worthy. Once again, today, I received outstanding service. Dylan and Priscilla always take good of us at the front desk and over the phone.

    Rick's Service Center - autorepair - Updated May 2026

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