Poor customer service. 1st time visit, when I arrived, employee was engaged in a heated argument with a customer. Employee stopped penning the customer she was working with and followed the customer to refute the customer's claims. Will not recommend. Stay away! read more

Tina was great and so lovely! I went here for uniform alterations and she was very helpful. I went to a different alteration store up the store and they straight up refused me. Highly recommend this place! (I was new to the area and I just found a new spot to recommend others) read more

Worse place ever I had my jumpsuit taken up an inch in the legs and the lady that alter the clothing also put pins in the shoulder to take up the length as well .So she said item would be ready for pick up on Saturday so I picked the item up and proceeded to get dressed that Saturday afternoon and the pins were still in the shoulders.So I called her and she said can you bring the item back so I did that same day.And she wanted to charge me extra for the mistake she had made in altering my jumpsuit. So no I don't recommend this place to anyone. read more

I visited this location and Kim was extremely rude. She complained about altering my dress, told me to return it, recommended that I go elsewhere, told me she was leaving for a month for vacation and if I wanted to come back, it would be November 10th when I could bring it back to her. Worst customer service I've had! 100% do not recommend! read more

Horrible customer service, brought a dress in had the lady painted up and then she gave me an outrageous amount for alterations of $190 on a dress that I spent $80 for!! I decided, I did not want to be charged this much- and she agreed to reverse the charges... however the owner preceded to tell me that I would have to pay a $20 service fee just because she pinned the dress!! When I told her that sounded like too much to charge for her simply pinning a dress!! She got angry bent the pins she had in her hands and told me to never come back again!! This place is overpriced, and they treat their customers like they are nothing!! Have been read more

Owner, very rude customers hollering when they are being respectful to her very disrespectful less than professional horrible service.

Zero stars. After using them for years and never complaining we had an issue with 5 pairs of pants being hemmed incorrectly. They agreed to fix them and RE-CHARGED us the full amount. They still did it wrong and rather than fixing, told us we "were just too picky." The owner and her daughter were incredibly rude even knowing we'd brought them referrals in the past. They are nice if you don't question anything they do, but turn rude and angry if you disagree with them. Awful customer service! read more

My bride and I have had alterations here since we moved here. Top-drawer work, reasonably priced, and always ready on the date they told us. They did all the cop uniforms, repaired several sleeping bags, and altered one wedding gown in a rush. I am going there this week to get button hole fixed. read more

This place is way overpriced for the subpar service that they give. The work is uneven and they tried to cover it up. Run, run, run. They are rude if you question the work that has been done once they have finished. Once they have your money, they are no longer friendly. read more

She did a fantastic job taking in my daughter's chef coat...sleeve length, under arm, shoulders, practically the whole jacket! Fast service & friendly. Will definitely go back. read more

This place is way overpriced for the subpar service that they give. The work is uneven and they tried to cover it up. Run, run, run. They are rude if you question the work that has been done once they have finished. read more

Im giving them 0 stars. This business completely unprofessional and messed up my dress for a wedding that I was in. Did not do anything that I paid them to do. read more

Kim is always patient and knows to make your clothing look like they were tailored just for you. She is the BEST in Rock Hill!!!

This place took care of everything I needed! I had a jacket that needed a zipper, a collar of a jacket that needed new material and a long sleeved shirt I needed to be short sleeve. They exceeded my expectations at a fair price. All the work is done on premises. Highly recommended. read more

I have taken anything I need to be altered for about 5 years and have not been disappointed yet. A lil pricey but they do a good job.

I have lost about 300 lbs. I have MANY items that I DO NOT want to get rid of. They have done MARVELOUS work revising my favorite clothes.

I have used T & K twice and I've been very satisfied! I recently had a last minute alteration need for a bridesmaid dress I needed done in a few days. I went by there on a Wednesday afternoon and asked if it could be done by Saturday morning. They said no problem and I picked it up Saturday morning with no problems. I would highly recommend them to anyone and I will definitely use them in the future! read more

Let me just say that the service and lack of communication was less than stellar.... quite infuriating to be honest. After some talking back and forth w Kim about what I needed done, not only did she tell me my zipper was broken because I was too big and busted the zipper ( I bought the dress on clearance because the zipper was broken). In addition, she told me the work I requested was a 10 day alteration and that's why she was up charging me she was up charging me $10 for an "express return" on the dress in which she was replacing the zipper and hemming up 1 in. To add insult to injury, she told the customer in front of me that she would have his stockpile of shorts tailored, hemmed and ready for him on Wednesday ( which was the day I requested to pick up) but couldn't have mines ready and the only way I could was to up charge me. When I decided I was not willing to wait nor pay the fees she wanted me to, she then told me I needed to pay for the pinning she did and never once discussed price and when I mentioned to her "it would have been nice to know about the charge", her response was " yeah well sorry". NEVER will I ever go back there or recommend anyone. The sad part is I went there because it was recommended to me!! Horrible service, lack of communication as well as shady business practices read more