Bought a pair of boots and got 2 left foot boots. as annoying as that already is, I had to call…read more8-10 times before anybody even answered to see if they had the other boot just to be on hold for 15 minutes and basically got told "get fkd" since "nobodies working in apparel we can't do anything for you" (words from the manager) to just come return them which is just annoying, like do your job that's what your paid to do.

Love the store, BUT The Stihl section of the store is mismanaged, do not let them order parts for…read moreyou, it just takes too long! I have been waiting 4 weeks now, C'mon!

In this day and age of Amazon Prime and big e-tailers, the only benefit of using a small locally…read moreowned independent power equipment dealer like this is for the support they offer after the sale. Town and Country Lawn and Garden offers no such support and actually made it considerably more difficult on me to get product defects dealt with and addressed. I recently moved to the area, decided to check out Town and Country as they were the local power equipment dealer. Within days of learning of their existence I purchased a $600 Stihl chainsaw from them. There were some red-flags during the purchase process, notably they had to get a tech from the back to even sell me the chainsaw. The tech also kind of threw out cliche phrases and some outdated preconceptions about the m-tronic feature of the saws I was looking at. Still, I decided to go through with the purchase. Right out of the box the saw gave me issues, demonstrating well-documented hot start issues. I battled the saw for 6 days in the woods trying to work through the issue, resetting the "computer" and trying different starting and cool down. procedures. After exhausting all avenues at home I begrudgingly brought it back to the dealer, abandoning the work at home I needed to get done. The lady at the counter was immediately defensive offered zero reassurance that they'd get me taken care of on this $600 saw I bought from them less than a week prior and yet to get a single day of proper use from. She brought a different tech out from the back to hear about the things Id try and the exact symptoms I'd experienced. I was VERY careful to explain the exact way to replicate the problem reliably. I didn't want to get a phone call a week later saying the saw "worked fine for them". Long story short, they failed to fix it. They initially misdiagnosed it, blamed Stihl for sending the wrong part and even at one point tried to put an outdated version of the m-tronic control unit on the saw and give it back to me. That plot was thwarted when the Tech Supervisor at Stihl realized I knew the difference and would be able to tell they put the wrong part on. All the while, Town-Country never called me to update me. I had to either call them, or call Stihl to get updates. T&C actually told me at one point they simply did not have the time to call their customers with updates. That's really all you need to know about this place. Eventually Stihl asked Town-Country to refund me so they could get the saw back to R&D to figure out what was wrong. I decided to roll the dice on another Stihl, and bought the same saw from another dealer a little further away. That dealer has been much better to deal with and I've already bought several more Stihl products from them without issue. Avoid Town & Country if you value your time and money. I can only imagine the headaches you'd have with them if you bought a tractor or bigger piece of equipment.

Purchased $400 Twin bagger for cub cadet lawn tractor. In spite of bringing manual with me, which…read moreincluded part/model number of the bagger, the counter guy at T-C insisted the bagger he was selling me was the correct model even though it was different from the cub cadet manual. You guessed it. Wrong bagger. If you have an older model cub cadet (mine is 2009), the current model bagger won't go on. Instead of going back to town-country, I phoned cub cadet, they are sending me the correct parts for free -- not paying for shipping either. Kudos to cub cadet. In the end, I got the problem fixed free, but the delays, the time on the phone, the rudeness of the town - country employee, etc. are the reasons I give only two stars. I don't even know what I'm giving them two stars. I had a lengthy discussion with this T-C employee about whether the bagger he was selling me was the correct one, he assumed I needed it installed by them instead of me installing it myself (it's an easy install), whether I knew the year of my tractor...he was very condescending/rude and he treated me like I was ignorant. Be ready for that too, ladies (there were other men in the store and he had a distinctively different communication style with the men than he had with me). Next time I need parts or accessories for my cub cadet I will go to a different distributor.

This is a traditional hardware store where there always people who can make fifer expert advice as…read morewell as having an exceptional selection of traditional hardware. They can be trusted!

My favorite hardware store! Pfeifer Hardware and Supply always has exactly what I need, even if I…read moredon't know exactly what I need. The owners and employees are friendly, helpful, know their store and products, and offer great advice--even with my sketchy-at-best descriptions of what I need help with. Can't go wrong with this place. A+ service. Thanks !!

Cardello is a trusted well-respected family-owned business and lighting store known in Pittsburgh…read moreand surrounding areas for many, many years. They are known for quality lighting, excellent style experts and sales staff who care about your needs. They help you to fulfill your vision. We all research online for ideas and go to website after website for the latest trends. It's exhausting. Cardello has a very easy to navigate website, but when it comes time to buy, we go to their amazing showroom store in Cranberry. I was in communication with Melody W. for several months via email. I sent her photos and she helped me design not only a perfect lighting fixture but was just as important or more important to us was the lighting ambiance. I don't know about you, but the wattage and bulbs today has become way above my knowledge base. That's why we turned to their expertise for exactly what we wanted our lighting to be. They stand behind their products and their service is above and beyond. Thank you. We couldn't be more thrilled and excited about it. We will be moving on to the next lighting project soon with their design team. Remember, you get what you pay for! Competitive pricing, a magnificent Cranberry showroom and top notch staff.

An excellent place to buy your lighting fixtures. They have an experienced staff that listens to…read moreyour needs and will find the right lighting for your home. In my situation there was one fixture that could only be shipped to the store, which was inconvenient for me, but worked out okay in the end. Their showroom features a large selection ranging from traditional to contemporary across a variety of price levels. Through the entire process, I was able to benefit from the professional knowledge of the staff.

Neal's Harness is an Amish-owned store, so it has no website or phone number. I shopped here one…read moretime. The store had two floors of merchandise. I saw a variety of horse equipment (e.g., harnesses, collars, supplements, and hygiene products), tools (e.g., saws and hammers), men's attire (e.g., gloves, boots, hats, belts, and bags), housewares (e.g., pans, canners, cups, and oil lamps), etcetera. The quality of the merchandise looked to be very good. I was most interested in the men's leather belts. The prices seemed OK. The Amish employee kindly thanked me.

amazing place to shop. They will order any size you need if not available in the shopread more

I've been going to Butler power equipment for years. Why, where else would you go for quality…read moreproducts. As a matter of fact I now travel to their new location, south of Butler. Reason being, Jay and staff of always been excellent, helpful and friendly. Signed, A customer for life!

I took my Husqvarna in for repair recently. Took about week to get it back, which is ok, but…read moreseemed kind of slow for a dealership. Maybe they need to hire some more repairmen if they're too busy? So I get the bill and find that they charge $65 per hour for repair work. I know people with PhD's who don't make that much. If I'd known how much it would cost to repair the saw I would've just bought a new one. At least it works right and cuts good again, so that's a plus.

Wide selection with excellent and professional service. Value was there since they had what I…read moreneeded and no one else did.

Buying a pool has become one of the worst experiences I have ever dealt with. ZERO customer service…read morefrom the company they use to install pools, we were no-call, no-show multiple times & they do not work weekends. So if it lightly rains all week and they miss your appointment & then it's sunny all weekend, don't expect them to come install your pool. You are added back to the list, you don't even get a text about your next appointment for about a week or sometimes even 2 weeks. And THEN you have another week or 2 wait for them to come install (or not??!!). Our install ended up being pushed back over a month. I can understand the weather makes things difficult but their non existent customer service really makes the whole thing even more frustrating. Once we FINALLY got our pool put up, we realized the installer carved words into the siding of our pool. Not to mention the liner has creases all throughout the bottom, and the pool bottom is not level. You can clearly see the water level is different around the edges of the pool. They sent someone out to replace the carved pieces (after denying that anyone from their company would ever do such a thing). At this point my husband wanted to take the pool back & demand our 11k back! We had been delivered JUNK and it was installed by JUNK installers. Speaking of - once we messed with everything for a week straight we FINALLY got some of the steady leaks to stop or at least slow to a drip, we then realized that they did not hook the salt cell up after the heater, it was installed before. Fine. We pay them again to come out & hook it up in the proper order. 4 weeks later the hoses blow off the salt cell & we loose the water level clear down to the return hose level. Mind you, different hoses have blown off 3 separate times now. So every single hose they have hooked up has blown off of the pump or pool itself, causing us to lose large amounts of water multiple times. This install company has been a huge joke, and the best that Valley Pool can do is say Oh sorry, we have had some issues with them this year. Your pool will stop dripping eventually & work itself out. CAN SOMEONE DIRECT ME TO A POOL COMPANY THAT DOESNT SELL JUNKY PARTS? So I can purchase new hoses & clamps that actually fit & do their job? I have refused to give Valley Pool any more of my money, we have been stopping in Pool City & Alpine for shock & chemicals & will continue to do so in the future. This has been an absolute nightmare of an experience. A VERY EXPENSIVE EXPERIENCE.

I have been purchasing landscape product from Nesbit's for years. Always treated very well. And…read morethey give me a good delivery price since I live just over the hill. I am very happy with the product I receive.