Teton Valley Auto Repair did a superb job on getting us on our way. On Sunday coming back from…read moreGrand Teton NP a couple of warning lights lit up my dashboard. We were scheduled to leave on Monday with RV reservations at West Yellowstone for that night. I arrived shortly after they opened and spoke to Race and told him of our situation, trying to leave that day to keep on track of our RV scheduled. He said he would do the best he could but was not sure he could complete the work on Monday. He scanned our Honda CRV computer and found the fault codes and identified the issues. Race drove me back to the RV campground and said he would try to get the parts and repairs completed that day. I called at 1:30 and he said they were working on the car. I called back at 3:30 to see if we should drive our RV to their shop so we would be ready to leave when the car was repaired. We got to the shop at 4:30 and the car was tested and ready for pick up. We were able to hitch up the car to our RV and be on the road at 5:00 on to West Yellowstone. I can't thank Race and Page and the mechanics for the work they did replacing the Coolant Temperature Sensor and Camshaft Position Sensor. Great job!!!

The most honest and capable garage I have encountered in the nation. A recent , complicated mishap…read moreon their behalf was repaired at no expense. There are not enough businesses with this level of integrity. They have my business for life.

I called A1 about a air-spring issue in my 2012 Jeep Grand Cherokee. Chris called me back within 15…read moreminutes and gave me advice on what to do. He didn't charge for his expertise, or his time, he just helped steer me in the right direction as well as give me the location of a Jeep dealership in town that would know more. Update: Chris it is working! Thank you again!

Chris is absolutely amazing!!! We had a weird thing with our Tacoma when we were driving through…read moreand despite being busy he helped us. Super awesome place and would for sure come back if we needed work again!

After living in this area for ten years and seeing shop after shop after shop struggle with…read moresomething as simple as balancing tires it's a miracle to find this shop. We had tremendous and timely service from the Rexburg Car Shop. Having turned wrenches on and off for 35 years myself I was grateful to the Rexburg Car Shop for taking on a complicated repair which took a lot of very expensive shop grade tools to repair. They were fair in their pricing and the warranty on the parts and labor is for three years, not just one year.

Came in for a tire rotation and somehow ended up with a bill for "quantum alignment recalibration"…read moreand a "left-handed screwdriver adjustment." My car doesn't drive better, but I think it's now transmitting signals to the moon. The mechanics spoke in riddles, the waiting room smelled like regret, and I'm 90% sure I saw someone summon a wrench from thin air. Either I walked into a repair shop or the headquarters of the Illuminati. Anyway, my check engine light is still on--but at least now it blinks in Morse code. Probably spelling out "RUN."

I'm writing this a year later after I got some work done on my car. Service was great. They got it…read moredone within a week. Decent pricing. Receptionist can be a little rude & impatient... from what I remember. However, this is why it's a year later. They work that they did probably cause damage to my transmission, they either pounded in my CV axle or forced it in some way or another, because it's chipped, which means there's most likely metal shaving in the transmission oil. I have to flush out my transmission oil. It did hold for a year though. But I'm upset that I thought I had the problem fixed & now it is not, & I have to fix their mistakes. Which I now have to pay for again. I'm currently at another shop hoping that they can undo the damage that Jason's caused to my transmission. They used the wrong size nuts & bolts & that weren't screwed in correctly, it was loose. The drive nut wasn't on there correctly. This current mechanic showed me where. Use at your own risk...

This place is awesome! We dropped my sons car off and at first they said it would be a week and a…read morehalf before they could get to it which would not be in time for my son to be able to come home for Thanksgiving which I understood and felt was reasonable But then the next day I got a phone call, saying that they had completed it so that my son could go home for Thanksgiving, reasonably priced and miracle makers! They exceeded my expectations, I can't say enough good about these people. I highly recommend!

I needed air in a tire, and they helped me get back on the road right away! He took his time to…read morecheck all four tires, and make sure everything looked and sounded safe. Mostly diesel trucks around the business, so I really appreciate taking the time to check my car!!

Needed a quick tire repaired.They got us in without a wait. Professional and helpful!! Thanks for…read morethe great service. They also repair cars and truck! Diesel and gas.

I have difficulty finding shops that are knowledgeable about and experienced with Toyota trucks…read more But over the years I've learned to use Western Transmission for driveline work. They've rebuilt a 4Runner rear differential that a different local shop botched, and they've installed several CV axles, also in 4Runners. As a loyal Toyota owner for almost 40 years, I've learned to use only OEM Toyota parts, which I purchase from authorized dealers. WT is the only shop in Idaho Falls that I can find that will install these parts. So I use WT exclusively for driveline work (which is all they do). Prices are reasonable, and the work is done well. Randy, the knowledgeable fellow at the front desk, understands the OEM part issue I face as a Toyota owner, and has been accommodating. Western Transmission has been better than any dealership shop I've used in four decades.

Was traveling in the Wyoming/Idaho area. After a trip from Cody to Thayne Wyoming my 2002 Ford…read moreExcursion started acting up. To me it seemed like a transmission problem so I started looking for a transmission shop. There weren't many choices in the area of Wyoming I was in. Someone recommended Western Transmission in Idaho Falls. I called the shop at 4:45 in the afternoon and reached Cory. Told him my situation and he said they are booked solid, but he can't leave stranded" and got me in the next day. Dropped the vehicle of getting ready to drop some big cash for a transmission. Got a call later in the day and Cory informed me it wasn't the transmission, it was another part of the drivetrain. They got the parts needed and did the repair. They had me on my way in 3 days! I paid under what I expected, even though it was a different issue. Western Transmission's service was excellent. If you ever need transmission service in the Idaho Falls or Western Wyoming area check them out.

Damn good people and damn good shop! We had our truck towed in after the transfer case went out. We…read morewere on our way to Nevada from Montana for a wedding the next day. They worked feverishly to find us a transfer case , pick it up, and get it in so we could get on the road again. I can not praise their customer service and dedication enough.

We are writing this review due to our disappointment in our recent visit to grease monkey. My…read morehusband took our car to get an oil change and asked them to check our brakes. I want to preface that we asked for a brake check because my husband drives over teton pass for work everyday so we wanted to make sure they were in the safe level. We did not ask for a brake check because we were experiencing any issues with our brakes. We received a call and were informed our back brakes were running into the low yellow zone so we asked them to replace them. Not once during this call were we notified of any issues with our brakes. We received another call later and were informed by the employee that they (grease monkey) had broken a part on the brakes and that were ordering a replacement part and our car would still be done today. My husband and I were both on the call and can confirm that the worker said that it was their fault the piece was broken. They called back having issues finding the piece. They sent an employee to IF to get a piece and the employee came back with the wrong piece.... Their solution was to take a piece not for our car and shave it down. This did not seem like a safe or reasonable solution to this problem. In fact it seems like a lawsuit waiting to happen. Because we had no other option and absolutely needed our car back we agreed. My husband asked for a discount on the oil change and service when picking up our car. We thought this was reasonable given we were told a few hours and they took the entire day. Not to mentioned they informed us they broke the piece. We were then told by the employee that the piece was already broken when we brought our car in. They were giving us a free brake which was more than enough. To recap: we drove our car in that morning with no issues. They couldn't put our car back together because this piece was broken.... So how was it driving fine before if the piece was broken... we were told by THEIR employee they broke the piece they then went ahead and went as far as to lie to us and say the piece was already broken Not to mentioned if it was really and truly 100% broken prior to being brought in why were they "giving us a free brake" Very disheartening experience and absolutely unacceptable service. We now have to spend additional money to take our car to an auto body shop to have our breaks check because they offered an unsafe solution and fixed our car with the wrong piece. A little accountability would have gone a very long way. Asking for a discount or a free oil change was more than reasonable. My husband and I have been using grease monkey for years as well as our parents and rest of our family. They just lost many reoccurring customers. I'll be the first too say we probably should have gone elsewhere for something as important as brakes. But as a company you should not offer a service if you cannot handle that service. When a service as serious as this is done wrong it not only risks that customers safety but other people's safety who are driving on the same roads. Just something to think about.

I had an extremely frustrating experience with Grease Monkey location #658. They somehow entered…read morethe wrong license plate number under my BMW, which caused mileage inconsistencies to appear on my Carfax report. The worst part is I have never even been to this location for service. I tried addressing the issue with the assistant manager, but instead of taking accountability or helping resolve the problem, she was dismissive and unprofessional throughout the interaction. A mistake like this can seriously affect a vehicle's value and history, so the lack of urgency and customer care was unacceptable. I expect businesses handling vehicle records to pay attention to details and properly correct their mistakes. Very disappointing!

On time and on budget...and $239 less than Clair & Dee's in Rexburg for the exact same work:…read morereplace a CVJ on the front right axle. The 12-minute drive from Rexburg to Auto Aspects was well worth it.

We have been here twice. The first time was for a light change in our Subaru. It was changed…read morequickly and we didn't find any problems. We went back to have them change our head gasket and back windshield wiper blade. Their quote price was about $1,000 cheaper than other places in Rexburg. We thought we got a great deal. They were quick and very friendly. Unfortunately, we went to a Subaru dealership about 8 months later because the front passenger airbag was recalled (2007 Outback with no accidents). They told us our head gasket is leaking. How can this happen when it wasn't even a year old? Now we're possibly spending another $3,000 or so to get it changed or we'll just have to junk it since we've already put way too much in it. It's very disheartening since we trusted Auto Aspects. Also, when we got our car back after taking it to them, our back windshield wiper was misaligned. We took it back and they fixed it, but it's still frustrating that it wasn't done correctly the first time. Update: I read the comment from Auto Aspects. They are correct, we were within our warranty. However, why would I return to a place when it wasn't done correctly the first time? We took it to the Subaru dealership instead. We trust the dealership's knowledge of or specific car and now we will only be taking our vehicles to dealerships. Lesson learned!

My car broke down near Blackfoot, Idaho. I was able to limp it up to Rexburg with help…read more Rexburg Auto was able to find and fix the problem with in a couple of hours. They were very professional.

My son ran over an ice berm and ripped out the front under carriage including the oil pan on his…read morePrius. One quote was over $1,000. More than what we paid at Rexburg Auto Repair.