They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

Absolutely fantastic! I reached out to Tran Star for a quote for round trip airport service,…read moreincluding an extra stop. The quote was competitive and included gratuity. Driver was supposed to pick up at 4:15 AM and arrived at 3:59 AM. I really like that they email and text you the driver information including their name and picture, as well as the driver's direct number. Our return trip was easy as well. I followed the directions they gave and met our driver, Jonas. Both drivers were friendly, professional and accommodating to any requests. I will not hesitate to use them again...HIGHLY RECOMMEND!

Car Service Tran-Star for a round trip to airport. All started well. On the get go- Called got it…read morescheduled, had tip included in price, used a credit card for payment, checked it off my list of things that needed to be done, and driver came on time. On the return however that turned out not to be the case. Now they had it scheduled and they sent a text via phone message. I had direct contact with the driver who was to pick us up. I texted and sent pix. After landing, getting luggage and then out to pick up area it took some time, this also included the delay in flight time which they were aware of. There was direct contact here, so when we got there we were told verbally and by text that the driver had car trouble and had to go home. I get it. Things happen, particularly when the driver needs to address his vehicle. Here's the BUT- He did not call the company to explain his delay or delma, nor did he contact us. A 30 second or less communication could have alerted both Tran-Star and us that he was delayed or unable to take the fare and another would have been scheduled and then met us, to then tell them when he'd be available again. I called Tran-Star, not pleased and they sent another driver of who as it turned out was the same gentleman who had taken us. It was an added wait and an upset that I did not need. This said the weather had held and it was nice out and overall we did safely get driven home and I am grateful for the important things. I find it especially interesting, while you wait on hold, and you hear their speal promoting themselves as the best and most efficient to get you where you are going! They did give me a % discount, (that I did not ask for) I did however ask to be sure that the driver who came should get the fee and included tip accordingly. Now the thing is: would I use them again? (no pix today)

Booked last minute car service due to day of family arriving I was sick. I provided flight number…read moreand the car service was there early as their flight was coming in 40 minutes early. Inwas grateful for their high quality service as I usually would pick up family and felt bad I couldn't.

Fantastic car service, I live in Long Island and my mom had to have an eye surgery procedure in…read moreManhattan, I don't drive in Manhattan, well I found All Island and Sid, he is awesome to deal with very accommodating, great communication, texts and calls, and of course was on time, she came home the same day, so I needed him to pick us up as well, which Sid did, I highly recommend All Island, again Great Car Service, and I will be using them again we have 2 more follow ups/procedures in the city. I'm sure everyone there is wonderful but I delt with Sid, just sayin.

DO not use this service Took my booking charge my cc the…read morebus never shows up I had 30 angry guest with any transportation Do not use this service

The bus was well priced and very fun. Will definitely do again. The bus driver was safe and cautiousread more

Customer Service/Support - Rob is spectacular. He is patient, has a great personality, walks you…read morethrough everything you are seeking and really wants to help you with the particulars of your day. Limo- The limo's were fine. Nothing to write home to about. One of the limo AC was a little spotty but either than that it was fine. we ordered two limo's for our wedding. Drivers - Very professional, came dressed to impress and seemed to have really good attitudes considering the nature of their roles. Overall, a little pricey but got the job done for our wedding with a little less than one month notice. ROB IS THE BEST thing to this place.

Arranged a cab for my parents to the airport. Driver got…read morelost and needed directions. I called to speak to a manager and no one called back.

They sent the quote quickly and provided an excellent service. Jinder por driver patiently waited…read morefor us to exit the airport terminal and was juste in time. I recommend their service and will use them again.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

Unreliable. Do not use…read more Day before trip, got confirmation for a 33-person passenger bus for a 3 hour trip. The bus which showed up was a party bus, no seatbelts, only 4 forward facing seats. The company shrugged the shoulders and told us there was nothing they could do, and that it was an "upgrade". One motion-sick trip later, we called up, nothing was offered, but they swore that the return trip a few days later would be the 33-person passenger bus that we paid for. What came was a 24 person passenger bus. Luckily there were some people who could carpool with others, otherwise we would have run out of space. They refunded $100, and never apologized. Do not use.

I contacted Legend Limousines to book a limo for my wedding. I spoke to some very nice folks, and…read morereceived a quote of $1,100 for 6 hours. Seemed reasonable. When they started asking me for the details of what I needed it for, I mentioned it was for my wedding. This prompted an immediate transfer to their "weddings" department. At their "weddings" department, I had to start over and explain what I needed. They must not have realized that I had already received a full quote from their "non-weddings" department because they quoted me $1,900. When I asked them why it was going to cost an extra $800 for my wedding (same number of hours, same location), they said they offer a "premium" service for weddings. So naturally I asked what that entailed. Their answer? The drive wears a tuxedo. I asked if they could just let the drivers wear their normal outfit and save me $800 and they said no. They rudely followed this up with "If you're looking to save $800 maybe we're not the company for you". So they're not the company for me. Fine. They also shouldn't be the company for you. Who wants to pay $800 for their limo driver to wear a tuxedo? $800? Am I buying him or her a tuxedo? TL;DR? They are rude on the phone and seem to think that a wedding justifies a massive price increase with negligible benefit (you be the judge) for the same service. I think that's bad service.

Disappointed!!! I sent a very specific email asking for a party bus with a max of two hours. Mr…read more Evan responded with a $225 quote and his number to book. Never mentioned a minimum of 6 hours rental. After going back and forth with some logistics and almost our credit card to book, the 6 hour limit gets mentioned. I insist on my 2 hours and basically get dismissed. His reply to my email should have started with there is a 6 hour minimum for the rental. Unfortunately not doing business here!!!

*Didn't use the service BUT got a quote in less than 5 minutes. Great communicator, helpful and…read moreprovided advice and guidance. I will keep them in mind for future use. 5 stars for such a quick response and quote that is very competitive.

It has been a pleasure using their service. Manny is a safe driver and sweet. Clean vehicle…read moreFast response I recommend his service.

Great company. Owner is polite and involved with all aspects. You can track your driver on your…read morephone. Totally recommend.