friendly excellent service. honest evaluation and didn't try to charge for things that were not…read moreneeded. highly recommend

These gentlemen are so courteous and friendly. They listened to my issue and gave their…read moreprofessional opinions. They went above and beyond to fix the issue and to make other recommendations. I will definitely call them again for any other plumbing or drain concern.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

We had a small gas line issue in the kitchen that needed to be checked before we could finish a…read morecabinet update. 1st Class Plumbing & Gas came out, inspected the line, and found a connection that needed to be replaced. They handled the repair, tested everything carefully afterward, and explained what they had done before leaving. The work was straightforward, and I appreciated that they didn't try to turn a simple repair into a bigger project.

I cannot say enough nice things about 1st Class Plumbing & Gas. After a whole house remodel, we…read moreneeded an emergency air test on our gas line in order to have the gas service restored. 1st Class Plumbing was very responsive, showed up promptly, was very patient, professional, and went way above and beyond to help us through a challenging situation. Their fee was also very reasonable, considering how much they did for us. In my many years of dealing with professional tradesmen I have never felt so much support and kindness. Based on our overwhelmingly positive experience with 1st Class Plumbing, we plan to be customers for life. What a fantastic company! We highly recommend.

I needed to have the toilet seal replaced because it caused a small leak…read more After the toilet was removed, the technician told me that the flange was below the floor and he would need to install a flange extender. (I measured the distance at about ¼" to ".) The repair took about two and a half hours and the charge was $723.

While we didn't choose Freedom for our plumbing service, the technician Jacob who came out to give…read moreus an estimate was extremely thorough, friendly, and knowledgeable! However the price to replace our water heater was 40% higher than what was quoted from two other local companies.

Morgan was great he was very friendly and did excellent work getting a new water heater installed…read more Great price as well!

Excellent customer service and support finding the residential water service line and installation…read moreof the shut off valve in case I have to turn off the water service entering the residence.

He sent a message and said where I live too for and it's not in their work territory. He apologized…read morehe thought it was a town That sounded very close to where I live. I understand. He was very sincere about it. Thing's like that happen all the time. So I will have to find someone else.

Called around noon and they responded within 20 minutes. Came out a couple hours later, looked over…read morethe situation. I told them the next day would be fine to replace our water heater. Texted me to make sure 9am would be okay and I replied yes. About 10 to 9 he tested me again saying he was running late and would be here soon. He show up about 9:15. Excellent communication. They removed the old tank and hooked up a new one. An hour later,we had hot water. Very pleasant and great communication.

My water heater stopped working after 16 years. James Riner not only gave us options but explained…read morethe advantages and disadvantages of each option. Once we made the choice he had a new water heater installed in less than 14 hours. I highly recommend R&S Plumbing for all your plumbing needs. Excellent work for a reasonable price.

From the owner: We offer Leak Detection Services! (Acoustic, Thermal imaging and Pressure testing)! We Furnish,…read moreInstall and Repair Water Heaters, Toilets, Disposals, Bath Fixtures, Kitchen Fixtures, Water Lines, Drain Lines, Hose Faucets. We Do Drain Cleaning with Electric, Cordless and Air Snakes!

Called them to do a flush of my tankless hot water heater. Donavan comes tells me I see a leak…read moreevery 30 mins and I need a new tank, then when I tell him Meetze Plumbing was just here doing inspection on my system and they said my system was good for another 7 to 10 years. He keeps talking and change his story Oh well you just need a flushed every 6 months your system is good. Then he tells me his brother stole all his tools and he had to buy a new pump to flush my tank and asked me to buy it from him for next time. Then I have landscape lights alone my home and driveway and his wife takes them and put in his truck. I ask for my lights and he said it was a mistake and gives them back. Now while we are talking next to his truck their is a large whiskey bottle sitting right there. That explains all the sale man talking he keeps doing repeating himself. I paid him he leave we leave at the same time I come back home an hour later and NO HOT WATER. I call him he said he is on another job take a picture of all the water valves under the tank and sent to me and I will call you back. He never called back. So I went outside and noticed he never turned the gas line back on. STAY AWAY FROM THIS COMPANY.

From the owner: Serving the greater Columbia area since 1959, our family-owned and operated business has four…read moregenerations of plumbing experience you can trust. We pride ourselves on delivering top-quality work at reasonable prices—treating every customer like family. Contact us today and let us help you with all your plumbing needs. Ask about additional discounts—there’s a good chance we have one for you!

Mr. Shealy and his crew installed a new unit for us over the Fourth of July weekend. He and his…read morecrew were honest, on time and professional. I highly recommend this business.

From the owner: HEATING Robert L…read more Shealy Heating & Air Conditioning provides expert AC services in West Columbia, SC, including AC repair and installation, water heaters and heat pumps, Air duct services, air quality services, and home inspection letters. With over 40 years of experience, our licensed and insured team delivers top-quality workmanship and dependable service. Whether you need a quick repair or a complete system installation, we tailor solutions to fit your needs and budget. We're committed to comfort, efficiency, and clean air for your home or business. Contact us today to schedule an appointment with our trusted HVAC professionals.