Valve on Washing Machine went out. Repair qoute is 469.00 for a OEM part of 88.00 on LG website…read more(verified) and honestly less than 30 minutes to repair after watching U Tube videos. This is not a difficult repair. 1 1/2 weeks later still waiting for them to schedule repair? The repair folks work off commission from what I was told and the folks that answer the phone do not have much authority as prices are set from a larger entity that none of us would be able to talk to. I was told I got 10 percent off so the real cost of repair was 516.00!!! For the water intake valve. Over priced, Not Timley, Non negotiable Thats my impression so far. I can update if things change

Mr. Appliance told me my oven wouldn't ignite because the safety valve was unsafe, which was…read moreperfectly logical since nothing about safety is ever safe. They heroically hunted for a part rarer than a straight answer, finally finding one for $420--plus labor, because labor is the price you pay for parts and parts are the price you pay for labor. I declined their $635 salvation but still paid $139 for the privilege of learning my oven was broken, which I already knew, because that's why I called them. Two months later, a handyman fixed it for $150 by replacing the ignitor, which wasn't the problem because it was the problem, and that's the beauty of this catch: the part you need is always the part they don't sell, and the part they sell is always the part you don't need.

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

Timely response to all messages and all work completed to my total satisfaction. Kiryl provides…read morequality and value in his work .

Gene was great. Showed up when he said he would. Worked hard to get the parts delivered and the…read moreoven repaired. Other than the trip fee, he did not charge for the parts and labor until the oven worked. I would use his company again and recomend him.

Gene was very helpful even though my unit was not fixable. He did everything possible. Very…read morereasonable and would recommend him without a second thought.

Very helpful and willing to answer questions. I advised of…read morethe part I needed for my oven and brought in photos. They were able to order the part on Monday and it was in by Wednesday. I was called and sent a text message that it was ready, when the part finally came in.

The cashier was very knowledgeable on the heating element I needed, the only thing I don't like is…read morethe hours but oh well

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Great overall experience. Quick same day arrival with upfront pricing. Detailed review of issue and…read morehad to order extra parts. Followed up to keep me updated with progress and quickly came to resolve once parts arrived. Would definitely recommend and use again for any issues.