I have now contacted Al for two separate occasions. First time our oven went out. Al gathered the…read moreinformation about our 20 year old oven, told me that replacements are no longer made, but gave me an option for another service that would repair my board which they did, saving me the cost of buying a new oven. Today I called him to have him come look at our dryer, which was no longer drying. He had me check the outside vent, which ended up being the problem and resolving my issue, so I cannot say enough good things about Al. He is clearly helpful, customer focused, and honest. I will definitely contact Al in the future for any appliance repair needs that I may have.

He was punctual and got to work on checking my washing machine. He was very knowledgeable about…read morethe product. He directed me on what to look for on my next purchase. He gave me an honest estimate and explained my options available to me. Cost of diagnostic was only $49 which was very reasonable. I would recommend him to anyone looking for a good appliance repair company.

Came out on time, and had our refrigerator repaired and running the same day…read more Thank you !

I called them to help me out with my refrigerator which was not cooling anymore. They promptly…read morediagnosed the problem and fixed it. I was charged a reasonable price for the service. Very satisfied!

I am so happy to have found a very qualified, appliance repair man, and especially that he is…read morelocal. Our refrigerator started leaving puddles on the floor overnight. When I called Jason, he seemed to know exactly what was wrong, came prepared with the right equipment, and worked very fast. I read reviews on new refrigerators, and it seems like no one is happy with their purchase. Like they say "they don't make them like they used to." Very happy with the results, especially the fact that I did not have to buy a new refrigerator!!!

Review for Reed's Appliance Repairs (Ferris, Palmer, Red Oak)If you're considering using Reed's…read moreAppliance Repairs, think carefully. My experience with Jason Reed and his business has been extremely disappointing and completely unacceptable.We scheduled a refrigerator repair, and although Jason initially came out, the refrigerator only worked for four days after the service. He gave a 90 warranty.Since then, it has been 60 days with no response from him. Here are the major issues:Unreliable communication -- Jason does not return calls from any of our cell phones or work numbers. Missed appointments -- He repeatedly failed to uphold scheduled appointments. Inconsistent excuses -- His employees told us he was in Houston. Jason told us his kids were sick. Then he said he had an event with his wife. After that, he stopped responding entirely. No follow‑through -- No replies to calls, no replies to texts, no updates, no resolution. At this point, the lack of professionalism and accountability is beyond frustrating. We need a refund! We will be reporting this to Ellis County, as no customer should be left without service, communication, or honesty for two months.I will not recommend Reed's Appliance Repairs based on this experience. I will be cross posting this review!

The service was very quick and good, but it was odd that when I received my receipt it was from a…read moredifferent repair company. It was also a lot more expensive than I expected. To fix my dishwasher in less than 30 minutes I paid 235.00 seemed kind of high to me, maybe that is just me, They are very knowledgeable and quick. Maybe you pay for what you get. He was very nice just hard to pay for on a fixed income,

Our GE front-load washer needed some attention. Ross Dillard and his side kick came out and were…read morevery familiar with that washer. They were on time and vary friendly. The price was more than fair. These are the only people we will call from now on.

Excellent service. The appointment was given immediately. Laura answered my call, she was very…read morepolite and her communication skills were very good. The technician Mr Jerry came on time . He kept me informed of his arrival. Within 2 second he located my problem and explained to me in details of the machine. I thank the entire team of bragg appliance for their help.

Most professional, very courteous and prompt. I will always use them. The technician is very…read morethorough.

Called for a dishwasher repair. He figured out the problem right away and showed me the broken…read morepart. He said he would have to order the part or I could get it myself, which would be cheaper. Part came in a few days and he came back and put it in. This was at least a year ago and dishwasher works just fine. I was looking for his phone number and realize I should have written a review when he did the work.

My dryer died and this business fixed it in an hour. They are professional, fast and reliable. They…read morealso offered an additional service that extends the life of the dryer and decreases the chance of house fires! They educated me and serviced my dryer at the same time.

Howard and his team are excellent - always available in a reasonable time frame. I've had them work…read moreon my washing machine, dryer and my neighbor's refrigerator as well as a friend's ovens. If you can avoid a costly repair or part, Howard doesn't hesitate to let you know what your options are. They are a great team to do business with and I am happy to refer them to friends who have all had positive experiences.

Mr. Howard is the best! I have used him repeatedly. Microwave, the stove and dishwasher, have all…read morehad wear and tear issues. If your appliances need attention, Call Howard!

Top notch....Mr Wilson is a hard worker. Dedicated to fixing what ever problems that…read more may come up. We are grateful for his determination and dedication to his profession. Thank you Assured Appliance Repair..Job well done.