My husband and I came here to celebrate our 8th wedding anniversary and they were having a deal…read more(buy 1 night, get 1 night FREE), who can pass that up? Lol. We stayed in the Oxford cabin and ended up paying $271 for 2 nights. Still an awesome bed and breakfast, friendly staff, delicious complimentary cheese and wine of your choice. Small issue, it was lots of ants this visit. Maybe because it was warmer this visit, but they were everywhere. Besides that, great trip. Of course, we'll be back, we LOVE it here.

Love this place. Mu husband and I came here to celebrate our anniversary. It was our second visit,…read morebut the first one was nearly 10 years ago. Place has been maintained beautifully. Fantastic location and definitely walkable to downtown Lake Geneva, although if you have mobility issues, maybe not. Friendly staff, special little touches, and cozy cabins! We promised ourselves that we will not wait this long next time.

This is now our favorite place in Lake Geneva super cute B&B…read morewalking distance from the lake very comfortable beds. Nice decor, super nice people very accommodating and breakfast is a plus Loved it

Wonderful stay for us. Hosts are super accommodating and very friendly. Breakfast was delicious…read more Easy walk to everything. King bed was so comfortable we slept soundly all night. We will be back.

Very unique atmosphere. Friendly staff. The speakeasy in the…read morebasement is a must see. We were there for an event very well received

Beautiful old mansion in Lake Geneva. Went for Sunday buffet and were seated on the enclosed patio…read morejust as it opened. There were crumbs on the table and some dried up pasta on the floor under the table from the day before; so not a good start. Friendly server brought mimosas, water and coffee and directed us to buffet. Great selection of food on buffet included, among other things, cold shrimp, cheeses, sausage, beef rib, hash browns, quiche, baked fish, fresh fruit, Brussels sprouts, biscuits, lettuce salad, bacon ham,desserts. Very tasty fresh and hot. No place to set the pan covers but food was great. Loved ambiance of the old mansion with great food; very relaxed atmosphere. Would come back.

Great weekend getaway! Ruth is so sweet. The group breakfast table was fun and the food is highly…read morerecommended. Close to the action without being too close. Comfortable bed in a nice quiet room.

If phone etiquette is any indication, run, don't walk...away. Vile, toxic, rude phone manners by…read more the individual identifying herself as the owner. Follow up,calls, no help. An embarrassment to Lake Geneva. Rating a 1 because 0 is not an option.

Don't be fooled by the poor reviews, this place is great…read more To those who said it's derelict or shabby--it's a Victorian era home, you guys. It's from the 1800s and it's in amazing condition considering that age. If you don't want all that goes with staying in a cool historical building, get a room at the Hilton and call it a day. Okay, rant over. Now the good stuff. We stayed in the veranda suite for a long weekend and it was WONDERFUL. The room is lined almost entirely in bookcases with cool old books to be perused and enjoyed. Upon check-in the man who greeted us and provided our key was the sweetest of guys and the rest of the weekend we were left in peace. No intrusive keepers here! We were greeted by a small basket of fresh local apples when we arrived and while it's a small gesture, it was well appreciated (there was a rosy apple with pink flesh in the mix that I'm newly obsessed with). There was a coffee/tea station outside our room, wine glasses to be used at our leisure, silverware, fridges in the room and outside of it for our restaurant leftovers, and a wet bar in the room itself. Amenities were few but thoughtful. And honestly I appreciated not having a ton of unnecessary bells and whistles. Ultimate highlight besides the cool library vibe: THE VIEW. the room comes with its own private porch with table, chairs, and porch swing where you can look right out onto Lake Geneva. No buildings stand in the way. You're right there on the lake. Very romantic with a bottle of wine and the fall rain we had while visiting. Definitely a deal maker. Location! We were walking distance to everything good. You're mere steps away from the harbor, restaurants, and the downtown. We walked everywhere with ease. The keepers of the villa offer free parking, as well. No parking hassles at all!! The only things i didn't *love* about the place were the size of our shower (way too small, I bumped my elbows constantly) and there is a moderate amount of noise from people walking upstairs from you (old house floorboards, after all). That being said, what you get with the Inn far outweighs those minor inconveniences. I'd definitely stay here again.

Great place to stay! Very welcoming and super friendly. They were really excited that I brought my…read moredog. Lots of space. Very close to everything in town. They even reached out ahead of time to make sure I was still going to be arriving. Let me check out about the same time I arrived so definitely got money worth. Really beautiful property.

Amazing! What went well...?…read more Everything!! I proposed to my wife here 11 years ago. We came back for our Wedding Anniversary. Everyone and everything was Amazing! We will be back, soon!

I stayed here for one night with my boyfriend and we were very disappointed with the hospitality…read more We requested new sheets because there was blood on the current bed sheets. We had to walk to the front office and get the new sheets to make the bed ourselves. When we started removing the sheets from the bed we noticed a massive blood stain on the mattress pad. After walking to the office again to retrieve a new mattress pad we began making the bed ourselves and realized another blood stain on this mattress pad. We were extremely upset and requested a full refund but she declined and could only offer us a 2 hour extended check out time. This occurred at 10:00pm on New Years Eve and we were not able to find somewhere else to stay that matched the price. I do not recommend this place and will not be staying here again.

We had a reservation to celebrate our anniversary. Had to cancel same day of reservation because my…read morehusband became sick the night before. Geneva Inn refused to refund our deposit because we did not cancel 72 hours prior. Terrible policy. How could we possibly anticipate my husband becoming sick ? We have been at this Inn before but will never book there again. Very bad decision on their part.

This is our second time here over the years. I doubt we will be back. So many things wrong here…read more 1) Our room for one night (lake view) was $396 with taxes and fees. For that price this better be a 4 star hotel - it isn't. 2) They put a $300 hold on our card for "incidentals". $300!!!! 3) We were told and given a card that said it's "bug" season and to keep all doors closed. Didn't matter, we never opened ours and there were bugs everywhere 4) The TV was ridiculously small, had a remote from 1980 the size of a brick, had no cable, and no app access to do anything with. Awful 5) The porch was dirty and parts of the molding were rotting away. Not like we went out due to the bug warning, but it was too filthy to contemplate sitting in. Very bare and boring. 6) The decor is all over the place. Black faucets for the sinks, chrome for the shower, satin nickel for doorknobs, and some ghastly gold rings for the ceiling lights from the 70s. Whomever did this must have used spare parts from somewhere else. No consistency at all. 7) The girl at the check in counter hated her job. Clearly evident. Even said the incidental hold was for if we destroy something. I'm 55 - what is this college? 8) Check in is a crazy 4pm. Checkout is 11am or $50/hour penalty. You're getting only 19 hours of time. 9) You don't so much as get a bottle of water in the room or a salt packet for the tub so bring your own. That $1 it would cost the hotel would be nice I'm sorry Geneva Inn - you're dated, old, and worthy of a 2 star hotel. Having a good view is not worth the cost here or your hidden fees.

We had a great stay in early October! Arrived a bit early and were able to check-in easily…read more Underground parking. Hotel was clean, staff members were friendly, and we loved our room. Bed was comfortable, living room/kitchen area was nice and the view is spectacular! I would stay here again for the view alone. The hotel was also nice and quiet/relaxing. They have spa services, but we did not partake. Walkable to shops, restaurants, and our boat tour. We will definitely return here for our next Lake Geneva visit.

Disappointing stay at Bella Vista…read more I was really looking forward to a peaceful and relaxing stay at Bella Vista Suites, but unfortunately, my experience fell far short of expectations. When I arrived, the bathroom sink had a drippy faucet and was full of dirty, standing water. I had to call twice to get it addressed. The TV in my room didn't work, and when I called the front desk for help that evening, no one answered. The next morning at 6:30am, I called again and was told to bring the remote down to the desk to see if the issue was just the batteries--at 6:30 in the morning, no less. I shouldn't be trouble shooting when I am paying for the room. I told the front desk that the remote worked fine on the other TV in the suite, so that clearly wasn't the problem. I left for breakfast, expecting it would be resolved, but when I returned, the TV still wasn't fixed and there was fresh standing water in the sink. To add to the poor experience, a sleeper sofa was propped up on its end in the hallway outside my room the entire time I was there. I had to walk past the exposed bottom of a piece of furniture every time I came or went. There was also trash bagged in plastic grocery bags left sitting on a random coffee table in the hallway--just not what you expect from a hotel at this price point. No gesture of goodwill or rate adjustment was offered despite multiple issues and inconveniences. Bella Vista Suites has a lovely location and a lot of potential, but the condition of the room and lack of responsiveness from staff made my stay disappointing. I hope management takes steps to improve both service and upkeep.