I was looking to have my hair washed, blow-dried and styled for a wedding I was attending and was apprehensive about booking an appointment with a newer salon with limited reviews. But, after being promised that they could handle my requests (I have 3C/4A curly hair) via Yelp message, I gave them a call to schedule an appointment and specified what services I was looking for. After showing a specific picture of the style that I was going for, I left my appointment frustrated with only 50% of the work completed.
In the beginning, when I walked in, I introduced myself and stated that I had an appointment. The Stylist, Rosie, didn't introduce herself or even say "Good afternoon" to me (I discovered her name on her state license hanging next to her station). She asked what I wanted done (I reiterated what I had stated while making my appointment), sat me down in an awkward chair to wash my hair. I wasn't given a smock and water was hitting me like crazy while she was shampooing my hair but she didn't seem to notice.
After she was done, she put a smock on me (to little to late to protect against water) and sat me down in another chair to begin to blow dry. I asked if I could show her a picture of what I was looking for and she said yes. After clarifying that I wanted it to be straightened and then loose curls added in, she began to blow dry. There was little/to no AC in this place and on a warm, humid day, I began to sweat from the heat of the blow-drier. It would be helpful in the future to keep the place a bit cooler to not roast those having their hair dried.
When she finished drying my hair, my hair was a right frizzy mess (it always is at this stage, which is where the straightening iron comes to play) and she took it out. Well, she only straightening my roots, no other parts of my frizzy hair. After that, she asked if I wanted it styled, and I reiterated again that "yes, I do want it styled" and she went around looking for the right tools. After a brief moment, she came back and picked up the curlier and began to curly my frizzy, messy hair. The tips looked horrible (as nothing had been done to soothe them down). She stated that she didn't have any bobby pins or clips and would need to go to Bi-Mart to buy some so I would have to wait. I told her it was fine and I would fix my hair at home. Before she was done, I asked her to please fix the tips as they didn't look for very nice. She scoffed and said "You need a hair cut". As someone who can only go to a specific hair stylist for a cut (given my very curly hair) and coming out of a pandemic, you would think that a hair stylist would be emphatic to people's hair being in varying states but apparently she was expecting more.
I sat there in silence while she went back and redid some tips and sprayed a minimal, minimal amount of hair spray (which obviously wasn't going to do anything). I paid and promptly headed home to iron and curly my own hair prior to the wedding.
The only reason I am giving this place 2/5 stars is because she saved me the effort of washing and blow-drying my hair and because she only charged me $35 (priced was advertised as $65). In my opinion, you should not advertise that a salon does hair styling if you do not in fact do complete hair styling. I was very upfront and honest when I was connecting about my requests and was told that it could be done. This salon does NOT do hair styling and I will NOT be returning. read more