Worst service ever! All I needed was a phone case, got there when it opened, young lady asked what…read morebrought me in, told her but when I told the model type (13 max pro) she snarked back ohhh let me check...like they don't have them?????? During my 10 minute wait I checked online...Verizon had multiple option...yo lady ever heard of Otter Box???? I guess she went on break...right after opening. Ordered a case in the parking lot with Amazon...and I didn't even have to take s from a snarky child

The staff here is extremely rude. I placed an order over the phone for a apple watch. I chose the…read moresame day in store pickup option instead of having it shipped. Few hours later i came into the store to pick up my watch and i was told it wasn't ready. The store was going to close in 30 mins and the reps in store told me a Manager was not available to "Push my order through". I was told it can take up to 72 hours for the transaction to process. I then asked what the purpose of the same day pick up was...long story short the rep went to the back and was able to get my watch within 5 Mins. Why give me all the trouble when clearly it was never a big deal to begin with? I will never go back to this store

Walked in at 2:45 on Sunday directly past to service agents who were working immediately to my left…read moreand right - neither bothered to even break I contact with their phones to acknowledge our entry. Build about the store for about 10 minutes walking by them several times, waiting to see if someone else would come out to put us in the queue explain to us where we We are in terms of timing for getting service, or just about anything that acknowledge our presence. Another couple came in about four minutes after we did and experienced the exact same thing - totally ignored. We walked out and were getting in her car when we saw the other couple do the same. I asked did they even stop to eat now would you? They replied, nope didn't even look up worst service ever had a Verizon. I have to agree total fail.

They opened just a few weeks ago, and they're so good! I had to switch to Verizon, and Rachel in…read moreparticular was incredibly helpful, got me all the best deals, and made sure I understood what was happening. They are knowledgeable, extraordinarily kind, and the most helpful staff of a technology store I've ever been to. Thank you, Verizon!

Spectacularly rude, shockingly lazy, and completely unprofessional staff. The supervisor doesn't…read moremanage anything -- they just preside over the chaos like it's normal. If you value your time and basic human respect, go literally anywhere else. Spectrum is a disaster.

Slow, hubby here to exchange broken equipment waited an hour only to be told they wouldn't exchange…read moreit, he's not account holder, but he's authorized, I called to check. So here I am waiting this evening over 2 hrsand I'm finally #3. Internet has been spotty going out everyday for a month, sometimes just a few minutes others longer. And the pricing is ridiculous and keeps going up, all the fees.....

Did not honor warranty for port repair. Paid $190 including one year warranty. Same issue in under…read morea year and was told it's not covered. Don't waste your money.

Would never recommend coming here for PC repairs. They wanted to charge me $30 a month for a…read moresubscription to clean my PC on top of the charge fees to even clean it with a week turn around. Would never recommend you ever bring your PC here, maybe their phone repair policy is better but theres so many more local places that offer way better prices. Customer service was nice but doesn't excuse the rest of it.

My two iPhones have service through Us Cellular, and it is the best service I've had. Not only the…read morestore, but the representatives have incredible customer service! All of the protection i have on both of my phones for as much as $190 every month, Its decent. I've even been in Arpin, up north visiting, and i would have great service. And if i need more time to pay my phone bill, i can get up to 3 days grace period. I've never been happier.

This has been the best the best experience at an AT&T store that I have been to. I went in with…read morewanting to cancel service because the network has been so poor and when the manager greeted me she immediately acknowledged my issues. She and a sales rep took care of me and helped me with my issues. They didn't try to sell me on anything but ended up getting me new service for tv and addressed my concerns.

8/23/2006 - phone service amazing. service at this store sucks. came into the store for a watch…read moreupgrade, waited at one of there booth tables, told me they will be with me in a min and asked what ive needed today. few mins pass by another worker (manager) comes inside probably from break starts asking one of his cowards who needs helps points at me, that i need an upgrade and a gentleman in the seats just got in. walks my way, skips me and goes to the gentleman in the seats and starts helping him out. manager finally done w/ the gentleman and just standing round another table does not approach me at all. got up and walked away. worse experience ever!!!