Roberta is the best!…read more Came in for printing and shipping, and Roberta was helpful and expertly advised the printing process and extraordinarily professional quality was the result. Gratitude!

Don't count on your print order being ready when they say it will be. I placed an order online…read morebecause it said it would be ready by Dec 9th at 7pm (I need it for Friday the 13th). I called this morning (Dec 10th) to confirm it was ready before picking up and they said it's not, they don't know when it will be (maybe this week), and didn't offer a solution. The woman was super dismissive and unhelpful. A simple "I'm so sorry, we got flooded with orders so that timeframe is behind. As soon as it's ready we'll let you know, sorry about the inconvenience" would've gone a long way. Just any empathy/accountability or attempt to make it right, but she truly did not give a shit and said "I can cancel your order" lol I'm just super unimpressed by a business that over promises, under delivers, and then doesn't take accountability when that happens

To renew my TSA pre-check, I had to schedule an in-person visit to IdentoGO. There seemed to be a…read moremix up on the correct address in Maps. I had to ask someone for the location and he pointed me to the tall building at that same location. The parking lot is large with a few other buildings around. Otherwise, it was quick and easy to renew my TSA pre-check. I had an appointment but walk-ins were accepted. People were nice and efficient at the site. Cost was less than my last renewal! A good visit. A note, IdentoGO is located within a staffing agency.

Great service and excellent staff! They got me in and out in a jiffy!! The place did look like it…read morewas closed but they open super early.

Excelent !! customer service , and great selection of phones and accessories. I went there and…read moreSelene attended us with a smile and a friendly treatment, she informed me very well about plans and deals . I ended up buying a good phone at a very good price. And she gave me for free a couple of accessories. I definitely recommended this store 100%

Quick, friendly service! My iPhone 4S was completely annihilated, and it only took 30 mins to…read morerepair. Comfortable waiting room and a great downtown location. Happy customer

This mobile phone repair company is the best one that I've dealt with out of all of them, the man…read morewho fixed my iphone X was excellent and really kind. He did it in a matter of an hour, no issues and screen is high quality and working perfectly.

DONT BE SCARD SILLY! I was scared to switch at first because its change~ I cant upgrade for free…read moreand I have to drive to pay in cash every month~but its really worth it. I've been using Make It Wireless for a year and I've saved over $485!! I do the unlimited talk and text and LOTS of net (there is more net then I ever use in plan) and I pay $45 TOTAL~with no hidden charges or tax or overages added to my bill EVER! I talk and text LOTS and Im always on the net and I've NEVER gone over net/talk and text is unlimited!! Im with Verizon~ Do not do the $30 plan~its really easy to go over your time and will end up costing you more then $45. I like the staff and the owner. I usually go to Petco and Trader Joe's on my way to pay my bill since TJ is close (funny the owner also works at TJ part time and is a genuinely nice and hard working guy). Its a bit of a hassle to drive there to pay cash every month, but I FIGURE THAT I PAY MYSELF ABOUT $40 CASH EVERY TIME I DRIVE there (thats allot of free food at TJ's and Petco dog toys) because thats about what I save by driving to Make It Wireless to pay my bill! Boy, I sure love this "no monopoly" law that allows small businesses to sell the same service from the same towers for less then half as much! P.S. My girlfriend and her husband switched last year to MIW and they said they saved over $600 because they were always paying overages (and tax on overages) and other hidden fees! Oh and we dont miss those long Verizon phone calls to "discuss" how to prorate your overages (more like BEG them to lower the $100 plus in extra hidden charges. WHAT A STUPID NIGHTMARE it was dealing with Verizon and there high scam charges. The discount~pay as you go plans in the small shops (like MIW) they use the same towers and its just silly to pay more then we have to!!?? What are you going to do with the $300~$500 you save every year?? Or maybe you have hundreds of extra dallers to waist every year because you're afraid of change??

A serious budget hunter "I don't do retail" friend of ours turned us on to this little corner…read morewireless service provider and cell phone shop on Milpas. After a friendly conversation with Sean (store manager) We decided to stay with our original carrier. But our friend loves it. She has an iphone and pays $60 monthly flat fee for unlimited service/data. The service is Page Plus / Verizon network , handled by Make It Wireless. The monthly fee is as cheap as I've seen, but the rub is, it's a cash only store. Meaning to keep your service, you need to stop by and see Sean every month, unless you pay a few months in advance. I dunno, seems a bit of hassle. Our friend has been using them for more than 6 months, and says her cell/data service is OK and she's had a few problems but they were resolved quickly and professionally. I remain curious and maybe more willing to make the leap after I get our next phone bill from Verizon.

I used to use this place for all my cell phone needs but the gentleman that works there had some…read morepersonal issues and he let's them affect his business affairs. He acts extremely unprofessional and rather childlike. The lady, on the other hand, she is great. She I'd professional and she is always happy and really takes care of the store. I would give the store 5 stars if she was there more often! Sadly, one bad apple like him can ruin a business like this. I would rather go to the boost store up the street and pay more than continue to deal with an employee who acts like that. ​