So not sure why the store got such low reviews. Maybe they were old I went in for a new device. I…read morewas having problems online ordering with the AT&T app is pretty bad. Should be reviewing that but I dealt with Michael at the store and he was awesome knew what the issue was took care of me right away even showed me the screen. He was working on so I could see all the options and when he had available. I was in and out within five minutes, literally. Ordered the Apple Watch. I wanted got everything set. Got it shipped out to me. No complaints at all.

Used to be excellent customer service. No longer. Bought a screen protector for new iPhone. They…read moreput it on. Left a big bubble. Went back a few days later because it is guaranteed and they charged $10 to put on a new one. It was entirely their fault. Will be contacting AT&T to let them know. Better off going to one of their larger stores now. What a shame. They were so convenient

Horrible customer service this guy replaced my screen on my iPhone and now it's glitching every…read morefive seconds and he doesn't want to honor the warranty he's accusing Apple, iPhone, and updating the software it's not the software it's the screen cheap screen that you put on there and he didn't hook it up right!!!! SAD!! UPDATE HAD TO GET A NEW IPHONE!! Just because this guy did not want to fix my iPhone I paid him almost $200 to change the screen out and he can't even do it right!! " I read your response a little hard to understand but at this point it's irrelevant it doesn't matter. I went and got a brand new iPhone from AT&T and AT&T looked at my old phone that you fixed and they said that screen is the incorrect screen, because the attachment is not the OEM quality. Very disappointing. AT&T said I could've went to another place and got it done right you should definitely look into your inventory & parts that you order and where they come from??? Apparently they're not being hooked up correctly not only that but on my old phone there's discoloration and the screen glass was not the OEM quality.!!

If I could give 0 stars, I would. This place was relatively good when it had a different owner…read moreabout a year and a half ago but the new owner has destroyed the reputation of this establishment. I came to this store on 3/22/22, payed $233 dollars to get my screen fixed which I thought was excessive but figured I was paying for quality plus the owner also advertised "a lifetime guarantee." This was exactly the opposite, I came back to the store with the original receipt because the screen of my phone had popped out without any damage or fall and he refused to follow through with his word. Not only was he EXTREMELY rude but he tried to find any excuse to get more money out of me. I am a college student with a part-time job and for me it took extra effort to be able to afford fixing it at such high price. This selfish, arrogant man will sell you low quality screens that will shit out after a month then refuse to fix it at no cost out of greed. If you don't believe me, you can contact the General Manager for this mall and she will confirm that this store has had plenty of complaints that will cost him his next year's renewal. Instead of going here, I would recommend ITeck Repairs since they are neater, more professional, decently priced, good quality, and actually stick to the guarantees they advertise. Not only, did i pay 170 which is 63 dollars less and this included a free screen protector. A word of advice, save yourself the headaches.

Joe is the best in repairing most every issue you have in cell phone repairs at the lowest prices…read morein Brevard! If the phone is not worth the cost of repairing, he has many refurbished phones to purchase!

From the owner: Cell phone repairs, cell phone accessories, pre owned cell phone,read more

They give people the run around and they can't change plans for existing customers thats bull I got…read moreto call customer support and deal with a phone bot for 30 minutes to a hour while I wait to talk to someone

owner is very helpful! Sometimes it's a little slow in the store but I was in and out quickly the…read morepast 3 times I've went in this last month. owner also doesn't beat around the bush.

Made an appointment with the Merritt Island Batteries Plus for 2pm today. Showed up just before 2…read moretoday and stood in line for ten minute only to be told I didn't have an appointment. What a waste.

We bought 3 Life time Watch battery replacement package/product for our 3 watches - but every time…read morewe need a new battery for the watch the Manager always makes us feel like we're trying to cheat them which we are not. We took it to the Wickham location - no questions asked and they seemed happy to serve and see us. I guess the problem is with the manager at the Merritt island location who does not seem to like their own life time battery replacement product and made their customers feel guilty whenever we go there to replace the battery.

Went in on a Sunday at 5 p.m. to replace my DVR - Robert was very professional, prompt, friendly,…read moreand informative. no complaints.

Still same old Spectrum 2 people and a supervisor who…read moredoesn't help except to help the trained people. Uggggg over a half hour, 2 people in front of me a line behind me and still waiting. I dropped a while ago for sling but have to fix my parents bill, which they raised to over 375 dollars. Uggg

They improperly installed a new screen on my phone and refused to either replace it or reimburse…read moreme. I had the installation problem verified by a third party and it was absolutely installation error. This company does not stand behind their work. DO NOT GO THERE!

I had my iPhone XR both side screen replaci as agreed for 130 and I paid and took my case off and…read morefound out that back screen was not replaced he said o ly side while police was involved and he refused to fix the back as agreed he lied. Even sheriff know that the guy has quite history ripping off! Bad people. He need to be disciplined for lying! Zero rating for them!