Evidently, I am the antithesis of most of the earlier reviewers. My experience was quite…read morefavorable. I wanted a full featured, unlocked, smart phone but I couldn't afford a new one. Cell 4 Less had a used one for sale that they advertised on Craig's List for significantly less than I would have had to pay on eBay. James was the contact on the ad and he was very patient with me. He described the phone and even got some information from the phone's memory for me. He assured me that it wasn't blacklisted but then he even gave me the IMEI # so I could verify it myself. (Which I did, on the carrier's blacklist and on several others.) Additionally, James agreed to hold the phone for me for about 4 hours. Very unusual and very much appreciated. When I arrived it was similar to other cell phone shops that I have visited. They evidently work with a lot of carriers and had a decent selection of phones. It is a fairly modest enterprise. Brandon greeted me and explained that James wasn't there. However, Brandon was just as helpful as James. He went out of his way to reassure me that the phone wasn't stolen, lost or still under contract. I requested that he show me the IMEI on both the battery case and on the phone settings as well as check the moisture sensors with me. Everything checked out. He even offered me an Otter case at a much lower price than a box store and threw in a car charger to boot. All in all a great deal and a good experience. Another thing, Brandon made it clear that there was no rush and that he would answer any of my questions. Being my first smart phone, this was particularly kind. The only reason that I didn't give them 5 stars was because it took them 2 more days to get the unlock code for me. But they did get it and the phone appears to work superbly with aio Cellular. Bottom line, they kept their deal, the phone was as described and there don't appear to be any problems. At all. One peculiar thing did happen while I was there. A lady wanted to return a phone that she purchased because it (supposedly) didn't work. The sales rep that talked with her was very patient and checked the phone over and it apparently worked fine. She complained that it didn't work with her carrier's sim card but, get this, she didn't bring the sim card in. He assured her that had she brought the sim card with her he could have straightened out the problem. She just kept complaining that it didn't work. I'm not sure how it was resolved. However, these guys are not a major supplier so eating the price of a phone is surely unpalatable. I am sure that they would have made things right if there was a problem. But the phone worked! Sorry to have gone on so long but it irritates me when a store gets bad reviews and deserves some good ones. Those other reviewers may have had problems but I did not.

Do not go here. SERIOUSLY!…read more The two guys there are running a racket. They get you into the store to replace a screen and then ask you to sign a repair agreement that is 100% blurred and not legible. DO NOT SIGN IT. It states that when they repair your screen they *could* potentially crack your LCD, and without your permission they're going to repair it and then charge you for it. I refused to sign it. They tried to explain to me how no matter what they were going to crack the LCD, and just buy the combo package. I refused again and the guy wanted to know why I didn't want the combo. My LCD works fine. I didn't need to replace it. The glass is cracked. They are getting people into the store and trying to scare potential and unsuspecting customers. I went to a place off Fondren and my phone was repaired just fine.

Me and my siblings' Ps5 wasn't turning on after a power surge damaged it, and after spending way…read moretoo much time trying to fix it on my own, I took it here. I dropped it off at 4:00, went to class, and by 8:00 I was driving home with a repaired Ps5! Saved us a lot of time and money! Highly recommend!

My husband broke the back of his phone, and I called around to get prices. Most people were between…read more$160-$120 and 2-4 hours to get it done. This place charged me $80 and he finished in 45 minutes. Super happy and impressed. Highly recommended coming here.

I usually buy my phone from apple and today is my sons birthday and we live in the area so we…read moredecided to stop by at the local T-Mobile store. Worst idea ever. They have horrible service and the worst way of sales. Luis and his manager armena are the worst thing T-Mobile have done. For their only location in the area. Horrible customer service and shifty sales tactics is what I received. If I could give them no stars I would

Angel was amazing he helped me with my bills to lower it even when customer support (611) was…read moretrying to keep it the same. Angel was patient and helpful and a really nice dude if you come to this store ask for him you won't regret it.

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

WARNING!!!!!! Not very knowledgeable about the system. Got great information and service at a…read moredifferent store. Avoid this one at all costs. Maybe the corporate office trained them poorly, or maybe they are just incompetent, Not going back to find out. Really sad that I can't leave ZERO STARS!!!!!!!!!!!!!

Valeria A was awesome. She was able to not only help me promptly with my phone case but helped my…read moreboyfriend with answering all his questions about upgrading his account. She was great!

Went in to help a relative upgrade their iPhone. Was assisted by Diego who seemed really nice and…read morehelpful but turned out to be a deceitful liar. He told us that their printer wasn't working so he couldn't give us a printed receipt. After getting home, I checked the PDF receipt online only to find out that Diego had added a USB-C charging block without telling us, and he didn't give it to us either. We went back to the store and there was no apology. He pretended like he forgot to give it to us and said that the system automatically adds the charger block to the order. That was a blatant lie. Also, when processing the return, I noticed he had a printout of the receipt in his hand. Oh, so the printer works now, huh? We tried to get a refund to the credit card but they said it wasn't giving them that option and that they could only do a bill credit. Another guy who I think was the person in charge at the time processed it, and I was able to confirm later that night that the credit went through, but the tax hadn't been refunded. Went online and messaged T-Force (T-Mobile's higher tier online support) on FB Messenger where they confirmed that the system does NOT automatically add accessories to an order like Diego had explained. They also said that they could not see anything on their end that would have prevented the refund to the credit card, unless it was a local issue. My guess is that they wanted to do a "courtesy credit" instead so that they can keep the accessory sales commission. The T-Force rep refunded the tax for us and I was also able to get them to waive the $35 DCC fee too considering the bad in-store experience we had. Be very careful at this location and make sure to check your receipts to confirm that they did not add anything you didn't ask for. It's likely all the employees at the store use these tactics to trick unsuspecting customers since the manager-like guy seemed to be in on it.

Beware!! Absolutely the worst customer service!! 3 guys working. Instead of handling my problem…read morethis lazy employee told me to call instead of doing it himself. So he can sit and chat with his buddies. Ugh Do yourself a favor, go to Verizon!!

Moiz is very knowledge and very nice. He kindly fixed my iPhone 16 pro max in a timely matter. He…read moregave me options without even trying to sell me on the most expensive item and he has the best prices to fix your electronics. I will definitely will coming to Moiz for more electronics issues.

first place I go whenever I have ipad, android or iphone issues. Even took a dell laptop whose fan…read morewas broken and the guys fixed it!