Got there when they first opened and Wajeeh was really helpful and super friendly! Definitely…read morerecommend him helping you out with your phone or if you're looking to swap to Verizon he's your guy!

Went here to get upgrade my phone. Knew what I wanted and there was a promo on our account we…read morewanted to use. Everything seemed fine, we purchased the phone the total seemed right and we were doing the transfer. My husband was waiting and randomly looked at email with the receipt and noticed two extra charges (in which we never said yes to). When asked what they were Keham M said the $40 was for doing the data transfer and phone set and the $20 was for if the phone ever got water damage we could bring it back and they would fix it... 1. My husband works with IT and could do the data transfer, Keham never said anything about this charge, we would have definitely not paid for that (my husband always does the data transfer for us when we get a knew phone). 2. When asked about the water damage protection being good for any Verizon store he said only their store. We don't even live Conroe. We are just visiting family. Why in the world would we agree to that charge? He swore he told us about it but definitely lied. He knew he was caught in a lie and was like I will refund the two charges. At that point you lost us as a customer. My husband asked for the manager. The manager said he would refund the two charges but my husband was pissed. We told them we wanted to cancel the whole transaction and get my old phone back. He straight up lied. Definitely don't trust him when going to this store and make sure to check what you are paying for because he straight up stole from us.

You know when someone does a good deed, they need to get a shout out as well!! Thanks Dani for…read morehelping me get my new IPhone while juggling several customers at once! Saved me plenty of $$! As long as he is there it should go well!

Highly recommend this establishment. The weekend staff is super efficient and cordial. Two clicks…read moreand fixed!!! Yea!

Alisa displayed what great customer service should be! She was professional, helpful, and made the…read moreentire experience so smooth. I've been with them for 1 year and couple of months and this service has been very reliable, and I've had solid coverage with no issues. I went here for an upgrade for my work phone and I was able to use a $200 upgrade credit and only paid 79.99 for a new device. Setup was simple, and everything has worked as expected. If you're looking for an affordable wireless option, this is definitely worth considering. Right now they have a promotion where if you bring your number to them, you can get four lines for $95 (Taxes Included) per month. Every device includes 15 GB of hotspot & Disney+ for free!!

Great service all the way and great deals also !! If you're in need of a phone or service this is…read morethe place to go !!

I went today to change my screen and the employee Sal was very sweet he not also change my screen…read morehe cleaned it and left my phone like new. It's highly recommended this place. Very professional

This guy is great! He's farther away, but worth the drive! My phone wasn't charging, so I took it…read moreto a nearby repair shop who claimed to fix it, but didn't. Searched for another repair place and found The Fix (inside the front of the Walmart). His pricing is fair, the turnaround was quick, and the phone still works! I will definitely go back to him if I ever have another phone or tablet problem!

We've been coming here for many years. The 2 guys running the counter, phones and computer orders…read moreare always busy, I understand that. Even so, they have helped me more than a little bit in researching equipment compatibility and best ways to use products. Have a little patience and they will always help.

Not very welcoming establishment. I was in the area and wanted to check out this business as I have…read morea install next week and still need some equipment. When I walked in Eduardo (store manager ) doesn't look up from his computer at all. I now think he may have been just watching me on the camera system the whole time. I found some products of interest to me brought them up to the counter and Eduardo was belittling and sarcastic in his tone. Ultimately he became to busy on the phone to even assist me. I have been in low voltage since 1999 and have multiple accounts with national electronic distributors and I have never been treated with such disrespect and disregard in my life. I would not get anything from them even if they were giving it away for free!!!!!

Great customer service, thanks, Zoraiz! Shipping costs can be high but customer service is good.read more

Very fast and friendly. And they're always very busy but service does not suffer. You'll be in and…read moreout in minutes.

Not helpful or responsive to a battery warranty for a battery bought in another state. Battery is…read morespecific to Batteries plus with a 60 month warranty. 12V 65 AGM DUAL X2 AUTO 60 SLI65AGMDPI had ti go all the way to Tomball store to find one in stock. They told me about their franchise policy & warranty info that is not so honest. I am waiting for a warranty credit & had to purchase a new battery. If you thought they are nation wide & honor warranty be aware. It is only truly so for where you bought & they stay in business.

We remembered seeing this little store while driving around the area and when we could not find a…read morespecific odd sized battery at any of the big box stores, we decided to stop in and check this place out. Sure glad we did. They had just what we needed in addition to a wide selection of other odd sized batteries as well as all the regular batteries you might need. We also found out that Batteries Plus also sells and programs keys for your car and at a much better price than the dealer does. The staff was friendly and knowledgeable and I think we will be returning to Batteries Plus in the future for any of our battery needs.

Shhhh (crickets)…read more This is the little phone stand inside Fiesta at Willowbrook/Willowchase, and they're very friendly. As part of our endless quest to change phones away from Verizon, this is one of the places we stopped at, and they treated us very nicely. They mostly speak Spanish but can do English too. Barbi talked to them at length and I think he was hitting on her (but in a nice way, and Barbi started it). Anyway, one of the friendlier phone sellers we've been to, and she even ended up purchasing a charging accessory.