Best Buy gets worse every time I try to use them for a big purchase. Useless AI trash phone system…read moreand then when you finally get to a person to check for an item it's a call center that's looking online which having worked in retail I know is not always accurate. What a waste of time and money to even try to shop at this company anymore.

Went in last night (4/11/26 around 6pm) to buy a new iPhone since the one I had was in SOS mode and…read morechanging the SIM and resetting the phone wouldn't work. Not having cellular connection means you can't set up your new phone essentially. Nothing will work. I wish I remembered the names of the guys working there but they were so helpful and patient getting the issue resolved. There was one man who stayed past his shift, past closing time, just to ensure my new phone would be functioning and set up for me that night. He was on call with Xfinity for maybe an hour, if not longer. Everyone working that evening were so kind and understanding but he really stood out. Again, hate that I can't recall his name. I'm beyond grateful for his help and the friendliness of the staff!

I visited this location to get three lines switched from Verizon. We did not have to trade in our…read moredevices and each got a $800 credit towards new iPhones. One of us was switching from android to iPhone which complicated the switch. Shani was so good about helping us understand all of the costs and options. She went above and beyond to save an important voice mail message. I'm glad I chose this location.

Terrible. Unbelievably bad customer service. Told us we had to do literally every step of the…read moreprocess ourselves. Surprise! We drove 15 min to another T-Mobile location and the other location (Hatfield) was super helpful, the complete opposite of this place. All we needed was a little help...guys there simply could not be bothered

Horrible service!!! 1person working, store full of customers, no point of ever coming into this…read morestore!!! What a joke!!!!!

The employees at this store are awesome. They went above and beyond to address and fix the problem…read moreI was having. They went all the way to calling the store manager to get it resolved. I had some problems with another location and just stopped by for a second opinion and was totally blown away with the service I received. I will not go to another Verizon location again.

Brought my pixel 7 pro here to get the screen replaced. The initial quote by the owner was $150 but…read morethen when I got there his worker who didn't speak English gave me a new quote for $180. I had him call the owner and then the owner gave me a third quote for $200. Whatever just replace the screen. They replaced the screen and now I'm having trouble with the sensor at the top so when I use WhatsApp and try to play a voice clip the phone screen turns black like I'm covering the sensor even though the phone is a few feet away from me. Sometimes I can't take phone calls unless I hit the power button to close the phone and hit the power button again to show the screen. I have a lot of issues with the touch screen not responding. The top of the phone where the screen meets the housing flexes in and out so my best guess is that they didn't glue the top properly. I called the owner asking for a refund and my old screen back but he refused the refund and offered to replace the screen. He told me that this is a third party screen which I can confirm because I saw the Chinese letters on the box. He said that the functionality might be different because it's not an OEM screen. Could have paid $100 more and went to uBreakiFix and had a perfectly brand new screen. Which is what I wish I would have done in the first place. My suggestion to anyone coming here is to avoid this place!! The phone call with the owner ended up in a yelling match with him trying to talk over me and me trying to talk over him with me hanging up at the end. This place did offer to replace the first screen that they messed up. They can't get it right the first time why do they think that I would allow them to touch my phone a second time. Plus they wouldn't offer a refund which is what I wanted. They replaced my old screen and now this one has tons of issues and the screen isn't glued at the top and it's pulled away which is visibly noticeable. I'm just going to take the $200 loss and then when this screen goes I'll go to ubreakifixit

Quick service ( 15 minutes to fix cracked screen) ~ good price...wish I had checked Yelp first…read morebefore previously going to other places in the past!

This is not my first time using this business. The first time I received excellent service. My…read moreiPad Mini needed a new battery. I called to confirm they could replace the battery. I was told it would be no problem and they had one available on site. When I arrived, the battery indicated during the call was not actually the correct battery. I was told they would need to order the battery since it was not in stock. That was not a problem. The iPad is an older model. It made sense that it would need to be ordered. I received a call indicating the battery was available. I dropped off my iPad and was told it might be a day or two to complete service. I was okay with this. The service was completed. I picked up my iPad only to find the Home button was not working. I called the next day regarding the button. It was not broken when I dropped off the device for service. I was told to bring it in, they would fix it and have it back to me the next day. I arrived to pick up my device only to be told that the button and a bracket for the button needed to be ordered. And it would be delivered the next day. I am not really happy at this point but it needs to be fixed so I tell them to keep my device and fix it first thing in the morning. Again I go to pick up my device only to find out that they dropped it and the screen cracked. My device is grey with a black screen. The only screen available is a white one which was added to the device. A new screen was ordered for overnight shipping. Since it was a holiday weekend, they would call me when it arrived. While waiting for the screen, the Home key again stopped working. It worked less than a day. I was called about a week after the order was placed and told the new black screen arrived. Again I went to the store for the screen install and another Home button repair. This time I waited for the repairs to be completed. Everything seems to be fixed now. I was not charged for any of the replacement items, only the battery which was the original repair. Why would you give a customer an item you broke without calling them to tell them you broke it and were attempting to repair it? Why are you not careful with other people's property? They broke 2 parts on my device. TWO. This is not acceptable behavior in my opinion. I will never take my devices to this business again for service.

They say if you have nothing good to say about someone, do not say anything at all. However, when…read morewriting reviews, the intention is to inform future customers who may be on the fence with this particular business prior facts in order to make a decision to complete a purchase. Batteries plus in Montgomeryville and Warminster is owned/ operated by the same person named Larry. I had to meet with him eventually given that I was sold a defective battery, which is not his fault. However, I purchased the battery from the Montgomeryville store, and returned it to the Warminster store for a replacement since the car battery was defective. My interaction with Larry and his staff was underwhelming at best, with no accountability to a defective product. Their feeling is that the car battery was damage and became damage/ defective due to a bad alternator in my vehicle. Larry and his staff tested my alternator and found that it is working at an optimal level. I've also had it checked by my manufactured dealer which they found no issue with my vehicle. Feeling abused, I called the Batteries Plus home office to speak to upper management about my plight with NO RESPONSE from the company at all, which over a month has passed since I initially placed the call. With that, I caution anyone purchasing anything from these two locations, and Batteries Plus in general. These two locations, and the company as a whole will not value, in my opinion, anyone business. Buyer Beware!!!!

Decent service. Went in trying to get an RF-switch to convert Co-ax to RCA, and the only devices…read morethey had would convert RCA to Co-ax. Normally this wouldn't bother me but the sales rep insisted that the device would work for what I wanted it to do. I even brought it home and tried it and, what do you know, it didn't work!

Great store! After visiting two Sprint stores, it was obvious that no one wanted to help me…read moreupgrade my phone. I wouldn't typically go to Radio Shack for this, being that there is also a Sprint in the mall. However, the Sprint rep suggested that I go there instead. Boy was he right! Diane was so helpful and even stayed after the store closed to help us set up the new phone. She was a pleasure to do business with and I'll certainly be stopping by this location again!

Brought my iPad that I use everyday and fixed in no time. So very grateful for their kindness.read more

Came to replace a screen on an iphone 12 with an non-oem screen and i came back with a broken power…read morebutton and a broken volume button. Paid 40 before the service and the protection service i signed up for would charge me another 40 before i could fix my power button from the same store, if at all.

They quoted us 60 dollars when we called about my daughter's Samsung J3 screen. That was half what…read morethe other place quoted us, so, LeighAnne was prepared to surrender her phone for a few days to a week (it WAS the day before Thanksgiving after all). She was thrilled when the guy said half an hour gold trim screen was all they had after checking it out, she said "ok cool" well it took the guy about 20 minutes a d when he was finished my daughter was THRILLED looked like a brand new phone! She loves the gold tone and I was happy that the price quoted was the price I paid, I am VERY happy we chose iFix Gadgets! It's at a kiosk down the escalators from Starbucks.

horrible. for screen changes they use old used screens with scratches. They told me to buy a phone…read morecase for a deal on the screen. Do not go here they are extremely shady.

This is a great place to take any electronics to be repaired. I have presented Eric with a few…read moreitems with various issues. He was able to determine what the issue was and repair them. I appreciate that so very much! I really like knowing that I can take my electronics to Eric and he will do his absolute best to fix the issue. I have even taken old electronics to him and he has purchased them from me.

As a musician, I refuse to stream music due to the horrendous financial structure. So a 160 GB iPod…read moreremains my best portable music choice, and as they age I scramble to keep them viable. I'm glad to have found a shop that does a professional job at screen and battery replacement and doesn't cost a fortune. I'm very happy with this place and recommend it!