This company is a joke. They say they fix the problems but they just say that to get you off the…read morephone. They target the elderly because they know the elderly can't always fight for themselves. It is a scam company with terrible customer service. They make it virtually impossible to cancel them. They are rude, overpriced, and should not be in business.

I called to cancel service on my mothers phone, as she passed away. I called to cancel in August…read more Now October we are charged for service we do not have. Consumer cellular will not credit 20.00 back to my account. I'm looking for a prorated credit for the time I called to cancel to the end of billing cycle.

A few months ago one of our iPhones needed a new battery. While we waited, we chatted with one of…read morethe owners. A delightful conversation! Today the same phone was having issues charging. 10 minutes later it was fixed. "It was just dirty", he said, "No charge!" Great customer service that will have us coming back with any tech issues that arise! Highly recommend them!

I took my phone here they did not have the parts to fix it they told me they could have it fixed on…read moreMonday this was Saturday They did exactly what they said Monday they called me and said my phone was ready No up charges they told me the price Up front. The back of my phone was broken as well they fixed it for the same price I would definitely recommend this place to all of my friends

First off the people there are incredibly stupid and incredibly rude and they all did not know what…read morethey were doing. They did not know how to do their job. I asked over the phone 3-4 times if they could do something with the invoice and I was told yes. But the 2 times I went in I was told no both times. And the 2nd time the "district manager" (who looked like a rainbow and a goth girl had an oopsie poopsie and 9 months later she came) I think her name is Tracy, said never to come here again and she had a lot of attitude. The actual repair was terrible and had a bulge in my phone back glass from the seal being on wrong. So my phone isn't waterproof. And price wise terrible. I was at first told 230 and then it became 250+tax and Apple, who only takes an hour whereas they took 3 hours, charges 159+tax for the same job and they do it properly. Overall f*ck that place, F*ck Tracy, and F*ck Tracy's parents for birthing such a disgrace. UPDATE: Now my screen randomly has developed 2 black spots 3 days after this repair. Don't come here UPDATE: After Complaining and making a Case with Ubreakifix I was told to wait for a "Case manager" to call me, so I got the call and when I told her everything she basically told me that we're not doing sh*t to cover for my screen, and then when I expressed that I wanted to get the bulge repaired somewhere else (because obviously why the f*ck would I get my phone repaired again after they broke my screen and messed up the adhesive) she changed her attitude and started bi*ching at me, telling me that she would cancel the case. So now I am currently now waiting for their "Resolutions Manager" to tell me what they can do, also when I asked what they were going to do about her behavior and attitude, she told me in corporate terms she is getting a slap on the wrist and she is still keeping her job. Moral of the story, don't go to Ubreakifix unless you wanna get f*cked up the a*s. UPDATE: I ended up getting my phone fixed at the Apple Store. And after I had gotten it fixed, I received a call from Ubreakifix, and she started explaining what their investigation concluded and she even had the audacity to tell me that the adhesive was not going to affect the waterproof abilities, and she also explained it as if I was the one in the wrong and left out all the parts where they were being rude, and how Tracy was being a bi*ch. They obviously were not going to say that she was wrong even though she very clearly was, so I told her to stop and then told her "I got it fixed at Apple, so you know what, she can go f*ck herself, and you can go f*ck yourself" Once again, Don't come here unless you wanna get f*cked. On a different note, The Apple Store in west county not only fixed the screen, they even fixed up the seal for me.

Grayson has a pleasant reception and is a humorous person. My controller's fix if I do the Google…read morereview is free of charge. Simple, straightforward, and expert guidance.

Sam's is a great place to take your cell phone for repair or service. The lady running the store…read moreis exceptional, she is courteous and knowledgeable. It is hidden in the middle of the small shopping center between McDonalds and the gasoline/fast mart station. It is also very well equipped with accessories and great deals on phones, etc. Try them and you will be pleasantly surprised!

Don't waste your money. They do not stand behind their workmanship or products. My daughter had an…read moreaccident with her phone, and after they replaced the screen, the new screen stopped working in a few weeks. Then, that screen stopped working in a few days. They kept trying to tell me that the phone was damaged, but we would wake up to the phone not working and it had never been dropped or anything. The guy at the store tried to call me a liar. Will never go back. What a scam of a place. I'm going across the street for any future repairs. Update: Sam continues to lie. He says that my daughter dropped her phone, which never happened. Their first screen stopped working when my daughter woke up, first thing in the morning. The second time their screen stopped working, she was at the store and she had the phone in her pocket. Neither time did the screens break, they just stopped working. This place uses used parts, not new. I took the phone up to U Break, I Fix and the technician said that there was no damage to the phone. What they found was that the screen was fine, but Sam's used a tar to hold the screen in place instead of the correct type of glue and the tar interfered with the electrical connections. Unbelievable at what liars these people are. Notice how they blame the customer every time they get a bad review. They don't accept any responsibility for their mistakes. Stay away and keep your money!

I thought my power button on my Android cell phone was not working. The young lady took my…read moredecorative case off my phone, and showed me how my old battery had expanded the phone casing and I needed a new battery. She said that they would adhere the expanded backing once they installed the battery which they had to order. I'm so pleased with their knowledge and wonderful customer service! They saved me the expense of purchasing a new phone. I wouldn't go anywhere else for my cell repair needs!

TL;DR - Bad business practice!!!…read more The only positive experience that I've had at CPR has been because of Misty. She routinely goes the extra mile and helps me when I get logged out of my devices or get confused. The other employees are hardly ever there, and the owner Josh is so off-putting and creepy. I just learned that Misty was fired, so there's no reason to come here. Go to the uBreakiFix at 14173 on Manchester.

I love my IPhone 13 Pro Max so much but there was so many things wrong with it. I got a new…read morebattery, the back glass repaired, the camera and the camera lens repaired and my phone is literally perfect I'm so happy. The workers were super nice, there was one in specific, I don't know his name, but he was great, very reassuring and even threw me a couple deals. I think it was the owner. Would recommend. They are pretty damn quick too. I don't know why yelp reviews aren't great because it doesn't accurately show how good of a place this is!

We've have a few repairs done here. Every time they've been super courteous, fast turn over and…read morefriendly staff.

Fixed an iPad Pro that was water damaged. After another place said they could not fix it (turns out…read moredid they not only put a service sticker with the wrong model, they failed to put it entirely back together as internal covers were missing). Digital Doc was able to fix the screen for $270 which was much better than $1000 for a new iPad Pro. Highly recommend!

Highly recommend this business -- they were able to revive my Dell laptop that I thought was dead…read more Quick turnaround and reasonably priced.