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    T-Mobile Authorized Retailer

    2.6 (5 reviews)
    Closed 10:00 am - 8:00 pm

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    We Fix N Customize - Storefront

    We Fix N Customize

    3.9(24 reviews)
    5.8 mi
    $

    After calling around to several places that could work on a PS5, this spot seemed like the best…read moreoption. They're conveniently located right outside the JCP department store on the second floor, across the way. Everyone was very friendly both on the phone and in person. They also went over the repair agreement thoroughly, including the $75 diagnostic fee, which goes toward the cost of any repair. At first, I got a call saying the motherboard was completely damaged and likely beyond repair, which was disappointing. Then the next day, they called back and said they had spent more time looking into it and were actually able to fix it. The repair ended up costing an additional $150, but it was absolutely worth it. My kids' PS5 had stopped accepting discs, and now it's working again. They also advised against relying on random YouTube repair tutorials (oops), since DIY fixes can sometimes make the problem much worse (especially if you're clueless like me). Overall, I had a great experience and would definitely come back here again, although hopefully I won't need to anytime soon!

    This is Talk N Fix.....not sure why it says "We Fix N Customize" but the address in my receipt…read moreprompted this for the review so.... Took my daughters phone in for a battery replacement...I phone 14. Saw him pouring alcohol on it to get the glue off...when he was done the cameras were blurry...three hours later trying to fix it...nothing. $163.12 for a battery replacement and now I have a damaged phone because Apple at the other end of the store said it is water damaged and cannot be fixed.. I do not recommend these clowns. Now I am out $163 and had to get a new used phone for $600 the evening. Phone is turning purple as the evening goes on as they really screwed it up.. DONT GO THERE. I will get some restitution as these guys should not be in business. A Lady before us was waiting as they couldn't even put on a screen protector right and had to do it again..

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    We Fix N Customize - Found my case!

    Found my case!

    We Fix N Customize - IPad that's fixed

    IPad that's fixed

    We Fix N Customize

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    Verizon

    Verizon

    2.5(11 reviews)
    3.1 mi
    $$$

    Absolutely horrible experience! Steve and Sandy, the mangers, did absolutely NOTHING to help me…read more Didn't even call customer service. Told me if I wasn't happy with their "help" to go to another store. I've been trying to trade in my phone since July 1st. The customer service person at Verizon messed up MULTIPLE times and 1. Removed me completely from the new account I was supposed to be in 2. When transferring my iPhone 15, put it in as an iPhone 5 and 3. Didn't put me as an account manger. The customer service individual also told me that if I went to the corporate store in OP they would be able to make manual updates to show in the account that the iPhone 15 wasn't 2 days active but 2.5 years active. If this wasn't changed, I'd have to wait yet another 60 days on top of the 13 days I already waited due to the original mistake of putting the wrong phone in for the trade. This would keep me from getting $500-$600 of trade in value. Instead of offering ANY help. I was yet again told to call the same customer service line that messed up everything in the first place. Avoid this store at all costs. Honestly - I want to trade carriers. This is horrible customer service and horrible training if their employees. The only person who was any help was Samantha Carbone at the Derby Store. Glad she works at Verizon.

    Terrible customer service worst I've ever seen in years people were rude and greeted with rudeness…read more as enter the story as we walk in them said did you sign in in a very rude way and told us to leave so other customers could buy thing after looking for 2 minutes should be shut down

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    Verizon
    Verizon
    Verizon

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    T-Mobile Authorized Retailer - mobilephones - Updated August 2026

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