Quick, reliable service conveniently located. Techs are on site and some repairs are back the same…read moreday. For more involved repairs they will get the process started by shipping to the repair location for you..

Brought in my Xbox One X for a free diagnostic, seems they made the motherboard worse after taking…read morethe system apart, couldn't even log into my account and it kept freezing on the menus. I assumed afterward that this is why the diagnostic was free, making the console perform worse on purpose just so I had to pay more. It also didn't help that the manager just "guessed" the problem after a whole week of waiting for results after I dropped off the console. "It's either the disc drive or the motherboard". I'm not gonna pay for both if they can't even find out what the deal is. Whenever I turn on the Xbox now I'm either met with a black screen or a "new sign in" that freezes once I click on it, it was never this bad before I brought it in.

A young male helped us on 6/18 close to 5pm and was very speedy and helpful throughout our many…read morereturns we were making. Thought it would take at least 10 mins and took less than 5.

Zero stars-if I could. Williamsburg UPS? Nightmare. Took my prepaid label to ship to Delaware, and…read morethey flat-out refused to help when their scanner failed to scan the barcode, then claimed they can't manually enter the number. Meanwhile, I've had another UPS store do exactly that and ship it no problem. Staff didn't care, no supervisor, no fix. Total runaround, wasted my day driving to a place that claims they don't do that. Rude and incompetent. Go anywhere else.

Could not get my new ps4 pro wrapped in the smallest bags they just gave me 2 large bagsread more

Our new home store everyone is very freindly and helpful. The store is neat and clean. There isn't…read morenormally a wait just run in and out with what you want. You can check on the gamestop app to see if the stuff you want is in stock. Awesome store much better then the other one.

I've been coming to this GameStop ever since it opened and I've never ever been disappointed. They…read moreare so knowledgeable and so tentative special shout out to Rachel, Andre and Jarvis at the Williamsburg, Virginia Rochambeau store

This GameStop location is my favorite in VA! The employees are extremely kind and very helpful…read more Anytime that I stop in whether it's to buy a new game or to have them take a look at one of my gaming devices that's on the Fritz, they exceed my expectations every time. Thank you

Nice place and professional employees they know what they do. I fix my PS5 and my phone over there…read morefor a really good price comparing with the market. I do highly recommend them.

Worst customer service I have ever experienced. I took a snowblower in for repair on January 28th…read more I was told that it would take 3-4 weeks. It's now been over 11 weeks and I'm still waiting. They never bothered to inform me that they might be running behind. I could understand that. The only way I could secure the repair status was to physically go to the repair desk. Their first excuse was my snowblower work order was put behind generators that came in after my snowblower. The response I got was "well, it didn't snow"....Well I don't think we lost power. When I visited the store recently to check the status I was told that NOW, my snowblower repair is behind lawn mowers that came in weeks after my snowblower. Unbelievable. I guess if I wait long enough, my work order will be superseded by leaf blowers. Unacceptable customer service. If I could give them zero stars, I would.

They sold my elderly father a brand new lawnmower and when it had electrical problems within 90…read moredays of purchase they were practically impossible to work with. They even presented me with a bill despite it being under warrant.

This review is for Maggie, she is so friendly, genuine and helpful. My boyfriend and I made…read moremultiple trips to multiple trips to different jewelry stores trying to find the "right" ring. The first one we looked at with Maggie continued to be our favorite after going to multiple places. We waited on the ring and it ended up being lowered by $500. She made sure we got the correct price despite the ring showing a different price on the tag. Maggie made sure to show us rings that are within our budget, other stores would show us rings double or triple our budget. She really took the time to make sure we maximized what we could get within our budget. In addition, she thoroughly explained the lifetime warranty, upgrade program, and the quality of the ring. All sales aside, she took a genuine interest in our story, which other stores did not do at all. After the first visit, and telling her we weren't buying that day, she still talked to us for a while after to get to know us. I definitely recommend working with Maggie- she is the best!

So last week right before Black Friday, I went into Reed's to get a Christmas gift for my…read moreboyfriend. I dragged him along after we received mail about their sale. We spoke with all the associates there and they were very helpful and knowledgeable about their programs and available stock. Of course we left with way more than we intended on buying but their sale was killer! We had such a pleasant experience shopping on such a hectic day. Definitely will be back.

So super happy with this store! They never fail to provide friendly customer service! Carolyn was…read morevery helpful!

Xavier at the TCC in West Point Virginia, although very polite and curious, could have told me…read moreabout the REDUX membership that I was being charged for before asking for payment. He also could have ensured that I received a receipt before leaving the store and maybe I would have noticed the sales tactic being used to take money from a long standing Verizon customer. Although I do not plan to leave Verizon for this devious dishonesty, my trust in Verizon and its authorized dealers is fading. I have read where this has happened to others. It makes no sense why this would be allowed. Due to the fact that I am unsure if anyone will read or act on this review, I will be writing reviews about this on yelp and pasting it to any other review page available. My family and I have spent a lot of money with Verizon and have had small issues in the past. Forcing a customer to unknowingly purchase an unwanted membership is one that cannot be overlooked.