So super happy with this store! They never fail to provide friendly customer service! Carolyn was…read morevery helpful!

Xavier at the TCC in West Point Virginia, although very polite and curious, could have told me…read moreabout the REDUX membership that I was being charged for before asking for payment. He also could have ensured that I received a receipt before leaving the store and maybe I would have noticed the sales tactic being used to take money from a long standing Verizon customer. Although I do not plan to leave Verizon for this devious dishonesty, my trust in Verizon and its authorized dealers is fading. I have read where this has happened to others. It makes no sense why this would be allowed. Due to the fact that I am unsure if anyone will read or act on this review, I will be writing reviews about this on yelp and pasting it to any other review page available. My family and I have spent a lot of money with Verizon and have had small issues in the past. Forcing a customer to unknowingly purchase an unwanted membership is one that cannot be overlooked.

They cost the sale of my house telling the buyer they couldn't build a garage from the carport…read more Didn't know the inspectors hold contractor licenses too. Moved furniture and didn't put it back. Didn't turn faucet completely off so water dripped for hours. Turned down the AC, but didn't put it back and unit ran for hours.

Mark at Pillar did my home inspection. He noted an HVAC unit would need replacement roughly…read morecosting $6,000 - 8,000. It actually cost over $15,000 and I did not replace it with a high end unit. Once we closed and moved into our home, a wooden window crumbled from rot when cleaning it. We had three bathroom air vents that were not connected. This too was not caught. I called to inquire about it and I was shunned off with a statement to read the fine print in the contract. These are just a few issues we had. It's hard to find a business that stands behind their work.

I can't recommend this Version store enough !!! Just when…read moreyou think there's no such thing as customer service nowadays someone proves to you that it certainly still exists. I'm the least technical person on the planet and went in to inquire if they could help me figure out a problem with my phone ... Selena Jackson to the rescue. This young lady was so kind, patient, knowledgeable and professional ! She treats each customer with respect and courtesy and REALLY goes the extra mile to solve any problems you may have with your product. Verizon , I hope you appreciate the value Miss Selena brings to the table with her 'can do attitude' and dedication to your company !

Quarterpath Verizon is the best of the best ! They are great help when I have a question or I need…read moremy phone fixed second to none !

Was super disappointed with the wait here it was unbearable for one I wait 30 minutes for me turn…read morein equipment and finally got help and then I was told I can't turn in the equipment until it's cancel and the store it self was not busy at all there was was only two people in the store and just seems like they need assistance with staffing and do not go to this location to turn in or do service it is not worth it at all and didn't feel like the person who help really want to resolve the issue.

My daughter and I got the best customer service from Dennis Good at this store which can be hard to…read morecome by these days. He was very professional and knowledgeable.

A young male helped us on 6/18 close to 5pm and was very speedy and helpful throughout our many…read morereturns we were making. Thought it would take at least 10 mins and took less than 5.

Zero stars-if I could. Williamsburg UPS? Nightmare. Took my prepaid label to ship to Delaware, and…read morethey flat-out refused to help when their scanner failed to scan the barcode, then claimed they can't manually enter the number. Meanwhile, I've had another UPS store do exactly that and ship it no problem. Staff didn't care, no supervisor, no fix. Total runaround, wasted my day driving to a place that claims they don't do that. Rude and incompetent. Go anywhere else.

I called Bruce in the morning this week to try to schedule two homes, not very close together to…read morecoordinate when he might be able to help some new clients. Not only did he answer the phone, he called the people right away and made it a priority to take care of them the same day. That's great service and willing to work attitude that separates the professional from the mediocre. Thanks Bruce!

Smart, Savvy, Instructive, Pragmatic, Fair…read more I recently purchased a home in Governors Land in Williamsburg. It came with a highly sophisticated locking system installed by the previous owner. No local "smith" could deal with it. The manufacturer of the locking system recommended Lock Safe & Security. I had to deal with them; i had no choice. What I discovered was that lock experts who are certified to work with sophisticated systems are just better than 99% of the locksmiths in the world. But don't hear that as "over-priced" or "too sophisticated." Bruce White is a consummate professional with a wicked sense of humor. From the get go, he worked as a consultant not as a huckster. He spent considerable time working to understand our needs and to figure out how to bridge to those from the fortress the previous owner had set up. At no point did i ever feel he was trying to manipulate or "up sell" me. I am a grizzled New Yorker and was looking for the worst. He asks great questions, provides a range of alternatives, and simply gives you confidence that this is a guy who plays in a league most lock experts do not. We were so impressed, that we asked him to spec and the install a fire and burglar rated safe in our house. He was enormously helpful in suggesting alternatives, and worked hard to make sure we were investing in what we needed, nothing more or less, and the safe is installed in our home. If you want real quality and value then this is your guy. I recommend him without hesitation. This is a "local guy" who brings cutting edge solutions.

Great people and very professional services - we have a postal box here and it works great since we…read moreare a nomadic family on the move a lot of the year

I had a package that I wanted to send air express and the Franchise Store on Monticello avenue was…read moreclosed - we drove out to the Parcel Stop on a Sunday and the young lady processsed our package - I was a little skeptical since the Parcel Stop still used the multi-copy paper bill of lading and don't have the electronic receipts and scanners like the franchise store does, however, I was very impressed that the next day my recipient called and said he had received his package at 10:00am that morning - highly recommended