I called a couple of weeks ago and asked who I believe was the owner whether or not they could fix…read morean older model iPad that had fallen while charging and the charger had snapped off in the charging port. He said to come in, and it would probably take 10 minutes and he would charge me $10. Today I went in and I think it took less than 5 minutes and he charged exactly $10. I brought in a charger to test whether the charging port was still functional and he plugged it in to check it was functioning for me before I left the store. I couldn't be happier!

Had a fantastic experience here. Earlier that day, I bought a refurbished phone from another Boston…read moreshop--overpriced and scratched, incompatible with my network, and it only came with a cord (no charging brick, no screen protector, and a cheap case they charged extra for). I called this place just before closing, and they actually stayed open for me. They sold me a better, later model phone with the charging brick, cord, screen protector, and a solid phone case--all included and still less than what I paid at the other spot. They even offered to set everything up for me right there. Super helpful, honest, and professional. You can tell they actually care. Highly recommend!

What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Came in to add a line for my apple watch. Received a $200 bill today which I had to spend an hour…read moreon the phone trying to reverse. Apparently they added an extra line and other services at the store and then tried to reverse it one time. Will see if it gets resolved but please avoid this store. I plan to post a review on google as well.

service was great, was told I would have my phone shipped the day after i ordered it. Came 3 weeks…read morelater. Employee lied to me multiple times saying it was shipped when us wasn't .

Reps try their best but management is apathetic and rude. Andrew was as helpful as he could be, and…read moreis the only reason this is not a one star review. That said, the two managers on staff ignore customers, are dismissive of problems, seem as frustrated with Verizon as I am, and are not useful or helpful. Thank you Andrew for trying your best and I am sorry to see you report to such rude and uninterested managers. Updating from two stars to four stars to reflect a very positive experience with Christian, Senior Manager. Finally! Some competency from leadership at this store. Christian is fantastic and took my problem into his own hands to solve it on my behalf, rather than outsourcing work to me like the other two "managers" I interacted with. I would suggest frankly exclusively going when Christian is working as the store appears to be a very different experience.

So rude. Asked me unclear questions and then acted like I was dumbass when I was confused…read more Sarcastic workers. You need to fire your current employees because wtf. I've had bad experiences with multiple workers there.

Habib was so very helpful in getting a phone set up when I was not even helped at another Metro…read moreStore two times. He was efficient and had it all taken care of in 15 minutes. I would highly recommend and if I need any help in the future I will surely go to him!

Sonya at METRO in Somerville was the most helpful person. On two occasions she was knowledgeable,…read morecourteous and efficient. Any time I expressed any hesitation with my new phone she offered to be of assistance. I'm really glad there are great people like Sonya in Somerville to help people with their tech! 5 stars. 6 if I could

The owner, Halil, was polite, professional and efficient. I received first-rate service at a…read morereasonable price.

Fast, honest and fairly priced. Fixed my iPad in less time that was quoted. I would go back next…read moretime I have a need.

I'm Joseph! The staff here is great!!! Always eager to help and very friendly. The man who I…read moreusually deal with got my phone on for me immediately! Great service! Thanks guys!!

From the owner: Authorized Dealer for MetroPCS, Boost Mobile, T-Mobile, Simple Mobile, Ultra Mobile, Lyca Mobile,…read moreH2O, GoSmart, Net10 , Page Plus & Red Pocket.. The Home of the Prepaid World Utilities Payment & E-ZPass Payments Boss Revolution & MyBlack011 Top Ups Unlock Codes & Repairs of Cell Phones

This Turkish guy was like a cell phone superman. He fixed my phone when no one else including the…read morecarrier or a dealer store even Microcenter didn't want to help. Give this guy your business!

They were able to look at my phone immediately and diagnosed the problem quickly…read more I would recommend their service to everyone.

Don't expect the repairs to be expedient , brought an Xbox to be fixed.. a week later they haven't…read moredone anything with it.. they were still "diagnosing" the issue Terrible customer service.. best option that was given was "I can have them put it back together as is and you can pick it up" $150 up front , a week later still no resolution

Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.

I don't even know how this place is still open. They set up…read moremy account and put thousand of extras services. They put a business account to get a higher commission, since they made up the business name, I don't have any access to the account. The guy (Davon Young) gave me accessories saying it was free, but I've got charged for all of them. Unfortunately I'll be taking them to Court. That is how I'll solve it.

Don't buy or upgrade any phone in this store. They lied to…read moreme 1. They said the accessories were free if I upgrade iPhone.(I paid tax) But ATT charged these items as a installment ($12.50 per month for one year. total $150) - they didn't say anything about this and I didn't agree. 2. They offer 2 apple watches only $5 per month for 36months. $5 include plan, equipment fee. but that was wrong, one is $10(Plan) + $15(Equipment installment fee for 36month), the another one is $10(plan) 3. They added new numbers in my account surreptitiously. In the first bill, ATT changed these numbers. I solved this issue after call ATT. Don't buy anything in this store or upgrade your phone. They are swindler.