I stopped in to get their home internet, and it ended up being cheaper than what I'm already…read morepaying. I also picked up a privacy screen protector. Josh, the rep who helped me, handled everything from start to finish. He was patient, answered all my questions, and even took time to explain different phone options even though I didn't buy one. The whole visit was smooth, and everyone on staff was friendly and courteous. Great experience all around.

1. They changed my plan without authorization 2. Gave me…read moredifferent stories on the price to upgrade phones and go to a different plan. Wasted my time

They bought my old crappy computers for $80. I was very pleased, because I was expecting less. The…read morestaff were all friendly as well, and the process was super easy. If you take your computer(s) here, make sure you can log in. Don't be like me and assume you'll remember the password and then don't. It was fine but I think it would've been easier had I remembered.

My friend got scammed. He sold 3 retro consoles for only $85 like what These are some of the best…read moreconsoles and they have a worse value than a GameStop trade.

Most reliable - cost effective- customer service- They are…read moretruly one of the best places I've been. Had my phones fixed. Laptops worked on. Xbox series X - iPad etc. All fixed. He is awesome- love that guy.

Broke my phone Saturday morning; Made it to the shop around 2pm, and I was finished and done by…read more4pm. The owner (guy who will be fixing your phone) is just as good as they get in terms of a person. Friendly, informative, knowledgable.. Just cant say enough about Munqith and his business. Thank you brother. I will be back.

I just wanted to give a special shout-out to the incredible customer service we received from Tim…read more My family and I love our phones, but most importantly we loved our experience. Tim could not have been more professional and thorough. He is easily the best wireless sales expert we've ever met and I confidently recommend his expertise! Thanks again Tim for all your help!!

So disappointing , the representatives need patience and sensitivity training. My suggestion would…read morebe to drive further to another store if you're in need of anything Verizon. I've been with Verizon for many years and I'm so disappointed to post this review!

My phone wouldn't connect to cellular, and they kept it for 3 months. I called them for weeks and…read moreeventually they just gave up. My phone is now broken; they refunded me and refused to compensate me for damages to my phone. In the end I spent 3 months and weeks in conversation with them for them to break my phone further. Would not recommend under any circumstance.

Broke my iPhone on a recent trip to Baltimore.I ordered a new screen but order the wrong one and…read moredidn't realize it until I was about to install it. I put it back together and it didn't work and I had a few extra screws. I took the phone there as it sat and they told me it was not a problem that they had the screen there and the installer would know where the screws belonged. They told me to come back in a hour , which I did and when I went up to the counter they told me he was finishing up now. It was well worth the $60 to have my phone back up and running. Great service

Do not go here. My phone came back with a fixed screen but with a BROKEN MICROPHONE. So I had to go…read moreback to the place, and a simple repair that they told us would take one day is taking FOUR DAYS.

ABSOLUTE SCAM OF A REPAIR STORE. SHADY PRACTICES AND AWFUL CUSTOMER SERVICE…read more They gave a $299 quote for a repair on my phone, they said that they charge a non-refundable diagnostic fee of $50 NO MATTER IF THEY ARE ABLE TO DO THE REPAIR OR NOT. Being desperate, I accepted under the front desk's assurance that my phone is "probably" going to be fixed, and this is a just in case thing. Sure enough, they hold my phone for 3 days with no news. On the fourth day, I get a message saying 'come pick your phone up, we can't fix it because we can't find the faulty part'. I ask for information about the faulty part, and they give me none. Moreover the lady at the front desk has the audacity to act exasperated and condescending when I ask for information about which part exactly is broken, and acts as if I'm being rude and unreasonable for asking for my money's worth on the diagnostics. She lies and tells me the part is not available in the US, when it is available everywhere online. I suspect that they ruined something else on my phone and didn't want to fix it because of that, so I'll be using another repair service to see if that's the case. The positive reviews are probably fake accounts from China, don't trust them.

A very good computer repair company. When trying to boot up one of our Intrex Computers custom…read morebuilt desktop home PCs, the Gigabyte motherboard firmware displayed a "Boot failure detected" message and wouldn't complete the boot. I took a cell phone photo of the screen and printed the image. I then took the printed image to the NerdsToGo store and showed the image to technician Jeffrey. Clearly Jeffrey was/is very knowledgeable about PCs. After viewing the image, Jeffrey indicated that this problem sometimes occurs because of brief on/off cycles in the power grid (which do occur in Cary). He suggested that, in response to the "failure detected" message I simply press the ENTER key on the keyboard to allow the boot to proceed to completion. When I returned home this did indeed work (after I replaced our wireless keyboard with a wired keyboard). Thanks to Jeffrey's suggestion, I was able to fix the PC without having to bring it to the NerdsToGo store. Jeffrey did not charge me for his suggestion. Thank you Jeffrey for your help. Much appreciated.

These guys went above and beyond. They put in new motherboard and 1300 power supply. Price was…read moreperfect and cheaper anywhere else. Very knowledgeable. Absolutely will use again. 5 stars. Love these guys.