The above-and-beyond service we received from Tanya at the Rt 28 Milford store is worthy of my time…read moreto make note. 5 stars, Tanya!! Thank you for resolving the complicated issue with our phone. Diane & Mike

Don't give up on going into a Verizon Store! The store located at 3517 Columbia Parkway is…read morefantastic! I have been to several stores in the past - but this is by far the best I have experienced. The customer service is excellent. No pressured sales and good information about the phones, accessories and plans. I followed up on a referral to this location and found it to be very clean with everyone wearing a mask and using safety protocols. I worked with was Kylyn - really knows his product, is polite and efficient! The Store Manager for this location is Corey who has also received positive feedback. Thank you Verizon for a store that supports the customers!!!

We last minute decided to follow through and start a phone plan instead of month to month. There…read morewere only 2 other customers, and we were helped immediately. He wasn't knowledgeable about everything, but he asked his superior for help with each step. While we waited for things to process, they were very nice. It seemed strange that it was so empty, but I didn't mind. Overall, I've definitely had worse customer service experiences at other Verizon store.

Alarmax is a low voltage wholesale electronics distributor. They carry just about everything an…read moreelectronic technology company would need to install a job. Gary and Wes are super helpful and Jason knows almost every part number off the top of his head. Stop by and see this friendly crew!

Great company nice people. When you're looking for equipment they got it for a good price.read more

My phone lost almost all of my apps. I still had my old cell phone, so I took both phones to the…read moreVerizon store at 5425 Dixie Hwy in Fairfield, Ohio. I hoped to be able to get the store associate Greg to help me. Greg made sure he understood my problem and was able to restore all my apps and links! Greg was so friendly and helpful. Greg has also fixed some issues with my phones previously. I value his knowledge and service so much that I would be willing to wait for him to be available if I need help or advice about cell phones in the future.

Troy is the best ! Will forever pick this store and only this store. Always get what I need done in…read morea time manner and they make sure we understand what we are purchasing.

I went in with an issue on my phone. I was immediately greeted and taken care of. Truly appreciate…read morenot only having the issue with my phone solved, but the professional way I was treated. Answering my questions and showing me what to do if it happens again. Great job Russel Cellular.

Let me first state that this review is in regard to the cellular phone store at 1187 W. Eads…read moreParkway at Florence Dr., Lawrenceburg,Indiana. This store currently has a Verizon sign over the entrance. I went to this store thinking it was an ATT store and I wrote a review thinking that it was an ATT store. Now, I am not certain who owns it, but I can recommend it based on the excellent service I received!!!! AND..here is what happened. I bought a Samsung Galaxy S23 Ultra on line and when it arrived, it came without a manual. I watched a video on line as to how to transfer my data from my Iphone to the Samsung using Samsung's "Smart Switch", which I then attempted to utilize (dumb move on my part!) in order to transfer my iphone apps and data to my Samung...and ended up with a LOCKED cell phone that was now essentially a paper weight!!! My wife recommended what she thought was an ATT store at this location, as she had heard good things about it. So I took my LOCKED Samsung to them and asked for help. I had been to two places in Northern Kentucky who told me there was nothing that could be done. Well the gentleman "Edward" (Eddie) at the "Russell Cellular" or Verizon store 1187 W. Eads Parkway said, "No problem, I think we can get it unlocked AND transfer most of your data and apps." I was flabergasted! Here was a guy who said he could unlock my Samsung Paperweight And transfer most of my data and apps!! And behold, 3 hours and 5 minutes later I had an unlocked, quite useable Samsung Galaxy S23 Ultra with the majority of my apps and data on it!!! I was overjoyed!!! EDWARD didnt know me from Adam and was under NO obligation to help me since I did not buy my phone from his store!! He was polite, quite knowledgeable and seemed very eager to serve customers!! His coworker Ron was also as hospitable as could be! Will I go back? You bet your boots I'll go back! In a world where customer service is usually by phone with someone you can barely understand, this experience not only refreshing, but pleasant and just plain GOOD BUSINESS!!! Thanks again Eddie!!! I have NEVER been treated this well and so efficiently in any cell phone store anywhere. If YOU need a cell phone, or help with one, GO HERE FIRST!!!

The best Cincinnati Bell store on the west side. Never busy, always polite and helpful. Once you…read morestop here you'll never go to a different Bell store again.

Joshua the manager that worked tonight 4/3/21 was amazing. I had a very large instacart order and…read morehe did a very wonderful job of accommodating me while I experienced phone issues. That's Top Tier Customer Service.

Did business, and referred this business, to many others since 2010. Recently had a large…read moremisprinted order, and the mgmt has refused to resolve it by phone and email for the past 5 weeks. Also, change of ownership (not sure if customer service quality change is connected). Update: ownership offered partial refund for misprinted order, we accepted.