Excellent customer service. Replaced iPhone battery that they stocked and only charged me $129.00…read morewith a 30 day warranty within 1 hour. Very pleased with all of the above.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

terrible customer service. Stood there for 10 min no one acknowledged I was there only one other…read moreperson in the place. And the building smells like pure mold.

I had difficulty transferring my phone number from another cell company. These were difficulties…read morerelated to that company holding the porting of the number for 3 days after the activation process was initiated. At the same time they deactivated my account. Several Verizon employees worked hard to help me get my phone working again so I would not be out of phone service for 3 days. Thanks goes to Kia in Porting and Activation for getting my number over to Verizon in 20 minutes instead of 3 days. Thanks to Jason R. in Middlebury for helping me work with a Verizon Team of 2 who helped fix issues related to this delay by activating my phone, setting up my account, and ensuring the phone worked before I left.

I was gifted an I pad out of State family member. I picked up IPad and Greek Squed would set it up…read more Got home and it won't connect with WiFi. Now I'm told I have to pay tp get the service again ??? When I bought my Cell phone a few month back , great service. I expected if I have problems with my IPad or Cell I would get service. I can't phone you directly even with a Vermont phone number? I need to contact someone at your store which I'm a live miles from. Cynthia R.

It's great walking into the place and having the immediate question do you need any help but when I…read morego up and ask if somebody could meet me so I can purchase a $500 game console including another $200 of games and nobody comes by for 10 minutes. I'm gonna leave I would've been on my merry way with the new stuff, but with the lack of service and employees, just staring at their feet I'm not gonna waste my time or money here.

My Samsung 26 Ultra had a phishing virus on it from the day I purchased it. The manager claims that…read morephones are never sold with that issue and suggested I go to Geek Squad to remedy the problem. Very disappointed with this lack of interest and service.

Verizon has changed it's structure and this store is now operated locally - and it's a HUGE…read morecustomer service plus! I worked with Tristan as a business client and he provided excellent customer service. Accomplished my goals, did a full audit of my account, and worked in a proficient manner. The store itselft has been completed remodeled and the employees were greeting people as they came in and apologizing for the wait, asking if they needed a beverage. The service I received made a very stressful day just a bit more manageable.

Have gotten fantastic service from James, the manager at the Williston Rd., South Burlington…read morelocation. I had a broken screen on my phone. I was next door ordering take-out at McDonald's, and decided to walk next door and see what phones were available at a good price. He had me online with a nice, new Nokia android in about ten minutes ...and the price was about half of the usual retail. My food was ready and still hot when I got back to McD's ! He also has helped me over the phone with a settings issue I had. Their plans are very affordable, great coverage ( even in the mountains near Smuggs and Stowe, with only a few of the unavoidable " Vermont dead spots" that I also have had with T-mobile and Verizon ) and very affordable. Highly recommend James, this location, and the Cricket product. Two years now !

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our South Burlington store today.

Came in with a cracked screen and a frowny face and left with a like new phone and a smile. The…read morewhole process took ten minutes. Because mine was an SE the repair was a little more so be sure to check prices online (which are accurate) There is a yelp check-in coupon so don't forget that as they did not bring it up in initial quote. There was a dog named Holly who accepted my scratches the entire time and then brought her stuffed animal from the other room to show me. I miss you Holly. I really liked your stuffed animal.

I went in there asking if they had a cord for a certain monitor and their attitudes were horrible.read more

Yulia was a lifesaver. She helped me at end of night when she was about to close. She was able to…read morefind a solution for me and I am eternally grateful for her staying beyond closing to help me with my problem. I would without hesitation recommend this business and Yulia for your phone repair needs.

They fixed my phone screen but the charging port stopped working. They refused to give me a refund…read moreor fix the charging port. Wtf. Stay away from this place

I was double charged and can't get anyone at the South Burlington store to respond or even pick up…read morethe phone when calling.

From the owner: Visit the T-Mobile store in South Burlington and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 100 Dorset St Ste 1 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.