I live in Denver, CO so this is a review of Small Dog's online/mail order operation…read more Excellent service. Before and after the sale. I have purchased 3 Macs from Small Dog and am completely satisfied. But, the true test of a company is when something goes wrong. I ordered a brand new iMac and someone's fingers slipped and the wrong computer was shipped to me. The two machines were almost identical, but not quite. These things happen. I called my sales rep and he said: "My fault. We will overnight a new iMac to you." They did. It arrived 26 hours later. They also included a return label and UPS will pick up the wrong iMac this afternoon. This is great customer service.

The representative who I dealt with gave me issues regarding what I had requested…read more I had been having issues with my battery on iPhone 8 and had set up an appointment to have battery replaced. Was told it could not be replaced because the battery life percentage wasn't less than 80%. Spent approximately 10 minutes going back and forth trying to get it replaced after advising the battery seemed defective and regardless if it was about 80% battery health (it was 86% battery health) I was still paying full price for the service and battery. Representative put more effort into trying to NOT fix my device than she would have if she would have just taken it and fixed it, per what was requested and paid for. Sad that this is the only authorized Apple Store in our small area. From what I have read on past reviews, the customer service is horrible. And my experience was the same. Save the headache, mail your stuff somewhere else for repairs/replacements.

I was gifted an I pad out of State family member. I picked up IPad and Greek Squed would set it up…read more Got home and it won't connect with WiFi. Now I'm told I have to pay tp get the service again ??? When I bought my Cell phone a few month back , great service. I expected if I have problems with my IPad or Cell I would get service. I can't phone you directly even with a Vermont phone number? I need to contact someone at your store which I'm a live miles from. Cynthia R.

It's great walking into the place and having the immediate question do you need any help but when I…read morego up and ask if somebody could meet me so I can purchase a $500 game console including another $200 of games and nobody comes by for 10 minutes. I'm gonna leave I would've been on my merry way with the new stuff, but with the lack of service and employees, just staring at their feet I'm not gonna waste my time or money here.

This places SUCKS!!! I went in to grab a thing for my wife online and I was lookin for an employee…read morecouldn't find any and if so it's a bunch of teenagers that goof off for a paycheck. When I came out WITHOUT the item I came for. I saw a lady stopping a guy for stealing peanuts. This shit is crazy. Store was small and useless.

Target has gutted their electronics department. What little they do have is locked up. Their…read moredisplays are attached to the shelf so you cannot examine prior to purchase.

*Buyers beware. *I will not buy from this company EVER…read moreAGAIN! *Very unprofessional, snotty on the phone, lies *Scratched our flooring, unit delivered was defective *Was promised a credit to be issued in a check... never received it *Attempted to contact them via e-mail twice they never responded *Horrible experience *They lied to us about a credit to be issued for our inconvenience just so I would allow another delivery of another unit *I would look elsewhere for your household needs *We want to buy new furniture but it surely won't come from The Superstore!

The Superstore sales person was great. The delivery and followup was not so great. We were the last…read moredelivery of the day and it was obvious that one of the delivery people was in a hurry. When they pushed the refrigerator through the doorway of our living room (the best way to bring it in) they took a chunk out of the wall casing. They assured us it would be fixed. To fit the refrigerator into the opening between our cupboards the one anxious delivery guy pushed it so hard you could hear the hardwood floor scratching. I haven't looked under the refrigerator, but there is a noticeable scratch that is in FRONT of the refrigerator. That one makes me angry every time I clean the hardwood floors. The nicer delivery guy said he would make note of it and make sure it got fixed. We never heard from them. We called the Superstore and they said there was no note, but assured us they would take care of it through their delivery service. A few weeks later we called Superstore again. Nothing happened. My husband finally fixed the gouge in the wall board himself. He is not a handyman but since it is low to the floor it is at least white like the rest of the wall board. The scratches in the wood flooring are still pretty annoying. That said, I would probably buy from them again only because the local box stores are worse.

Hostile Management - Disrespectful to Disabled Veterans and the elderly…read more I have lived in Burlington for more than 20 years and have shopped at this store for that long, but I will never step foot in this Staples again. I was treated with utter contempt by the Assistant Manager, Philip Bosley. After a simple shipping error, he began yelling at me and calling me names like "loser" and an "a-hole" trying to convince me it was my fault for the error when I returned a small box of $300 ink to the store Monday night where they put the Staples shipping label on a box and by Wednesday the same box was sent to my house not to Staples. As a disabled veteran, I don't expect special treatment, but I do expect basic human decency. Instead, I was publicly humiliated when the manager used the store's intercom to announce an "incident" while I was sitting quietly waiting for the police he called. He even gave the police the wrong car's license plate (my neighbor's). If you are a veteran or a senior, be careful at this location. Philip's 23 years at this company have clearly left him with zero customer service skills and a lack of respect for those who served. I'll be taking my business to the Williston store or elsewhere from now on. I even called the next morning and asked to speak to the store manager when Philip said he would call the police again for calling the store and was still yelling at me. I would assume the store manager would be just as rude and diss respectful due to the fact that he never called me about the incident. I also called the so called Staples Office of the President in Kentucky and they said they would do an "investigation" including looking at the stores camera and reviewing the police report because the police report would state what the THREE officers saw when they showed up. I think it takes a month to get a police report so I know for a fact they did neither. And knowing that Staples is a privately owned company based in Massachusetts I found it odd that the so called Staples Office of the "President" was in Kentucky. Also their customer service is based in the Philippines call them at their main phone number 1-800-333-3330 and find out yourselves you do not have to take my word for it. Also I am letting the store know that I am not just "venting" online, but that I am taking formal action. First by posting to the Better Business Bureau, which I told them why is Staples not registered with them like most legitimate businesses are AND I am contacting the Human Rights Commission. In my 20 years living in Burlington, Vermont I notice a blatant diss respect to the military and veterans so I think they need a lesson in respect.

very rude interaction with gray haired guy at Amazon returns. short fuse. I was nothing but patient.read more

Always buy my electronics from Armond because they last and by last I mean for 20 plus years. Top…read morequality best name brands and a the best knowledgeable and caring salesperson I know. Please stop by and see what is in store I am always amazed!

I've been a customer of Alpha Stereo for over 20 years now. Great service, great products, and…read moregreat prices. Thank you guys!

Came in with a cracked screen and a frowny face and left with a like new phone and a smile. The…read morewhole process took ten minutes. Because mine was an SE the repair was a little more so be sure to check prices online (which are accurate) There is a yelp check-in coupon so don't forget that as they did not bring it up in initial quote. There was a dog named Holly who accepted my scratches the entire time and then brought her stuffed animal from the other room to show me. I miss you Holly. I really liked your stuffed animal.

I went in there asking if they had a cord for a certain monitor and their attitudes were horrible.read more

Shady company with Shady business practices. I purchased electrical parts from them almost 2 months…read moreago after the first month they informed me that the parts I ordered had a price increase they demanded more money to ship my parts 2 weeks after they shipped my parts they informed me that the parts are on back order and they do not know when I'll get them I asked for a refund they did not and will not reply they will not answer their phones or their emails

Almost 2 weeks , and no shipping number, no response from voicemail (multiple), and only once had…read moreanyone actually answered the phone. We will be contacting the credit card company and better business bureau.

I don't know how this place stays in business. Walked in asking for help upgrading the factory sub…read morein my 2022 Alfa Romeo Stelvio within the same form factor and keeping the factory infotainment controls. Guy behind the counter looked annoyed and immediately says "you probably can't do that." Interesting because I researched a couple 'upgrading the factory stereo' options in the online forums for my car beforehand and had a few options and plans with me ready to go. He then asked what the car was and shrugged his shoulders when I told him. I walked out. I next contacted Capital Car Audio in Epsom, NH. They had a proposal within a day to do exactly what I wanted at price I was happy with. I drove 2.5 hours to NH and waited 5 hours while they did the work. I'm glad I did. It was totally worth the drive and wait for the expert, knowledgable, and friendly service. I'm super happy with my new subwoofer upgrade that Creative Sound wasn't even interested in talking about.

I had a system installed in a new 4Runner out west. Just moving to Burlington, I needed some help…read moretracking down gremlins causing some issues that popped up with sound and sound distribution. I booked an appointment, and was in and out in just under an hour. Super helpful, and rebalanced/corrected wiring as needed. When time permits, heading back to upgrade some component speakers. Thanks Guys! NM

BEST RESTORE in the area PERIODT full stop. They have EVERYTHING- incredible selection for…read morefurniture, books, clothes, accessories for everyone in the family. We have been going here for years and there's ALWAYS great buys better than any Goodwill around the area!! Highly recommend but very very busy on Saturday mornings and parking can be slightly challenging. It's sooooo worth visiting because they had anything and everything under the sun- I spent $20 on new athletic wear for my triathalon training and boxing gloves, books and a brand new stitch toy for my daughter. You CANNOT go wrong here. I love love love this place and it's all for a great cause!

Really good selection, reasonable prices, friendly staff. I oftentimes find just what I need.read more