I recently visited Fix Wireless Phone Repair Shop, and I couldn't be happier with the experience!…read moreMy iPhone screen was completely shattered, but they replaced it quickly and at a very reasonable price. The staff were friendly, honest, and explained the process clearly. My phone looks brand new now, and they even included a screen protector for free. Highly recommend this shop to anyone needing fast, reliable phone repairs! Thank you guys!!

I dropped my phone and had a hair line brake in it, I went to a place who repair phones and the…read moreguys wasn't friendly, and he tried to make me get a née battery and something else, I just want to fix my screen, a few blocks away I found this store. Ronnie the owner was very knowledgeable, attentive and he fix my phone in 25 mins (fast) he got the best screens in the market and he gave me a screen protector free. He gains a new client with me, and I will recommend him to all of my friends and family. Great place to fix your phones

Stopped in the other day to get an upgrade, half expected a horrible 3 hour process like have had…read morein the past, met your worker Brandon, he was wonderful, and informative, no3 hour run around, was really pleased with the service AG

Popped into this Hamden CT TCC shop today with a few burning questions about our mobile phones…read more Michelle was super helpful, resourceful, and fun to work with. She worked with my husband and me to go deep into settings to find solutions we've been searching for. Then she went into our account and found ways we can save $$ each month...hidden and/or excessive fees from previous "deals" we've engaged in at Verizon shops along the CT shoreline. We felt that she cared more about us than the wheeler-dealers at the "true" Verizon shops.

Deiondra was fantastic! She was incredibly patient with my mother as we conversed and attempted to…read moreupgrade her phone. I also managed to upgrade my phone. The whole time was filled with laughter and jokes making the process feel quicker and better than ever!

terrible I was told I can transfer my service and it wouldn't take more than 15 minutes I then go…read morein to upgrade my phone after sitting outside in the cold for 30 minutes to transfer just to be told when I go back in that "I just am gonna have to wait it out"

I had truly the worst experience imaginable with this shop. First the alleged owner who wasn't the…read moreowner at all sig ed me up for a service I absolutely did not agree to - a monthly fee service with an electronics company. Then he charged me a down payment of 200 for a motherboard that was unavailable. Then no one called me back for days and days despite numerous calls and messages left. Now charges have to be reversed and nothing was done whatsoever to fix the computer. I'm enraged This was the worst experience I've had in decades with any type of service. Wow. Just WOW! Really awful

There repairs are quality. But there timing is horrible. My phone needed a cleaning and a new…read morecharge port, and i would get a payment email later that day. Finally, I called a few days later saying that it would get sent this week. Still non. I called the following week, left voicemails, which weren't returned, got the email a few days later after a call back to them. They say the repair is going to be done on Monday and you call on Wednesday to find out if its been shipped out and they havent even completed the work. They then proceed to tell me that the repair will be done on Friday. I call back on monday and said it will be done on Saturday. Finally got the text, saying it will be shipped out next day air. Let's see what the repair is like. Since I haven't received the phone back yet. This would be first time fix for a Samsung phone. I've used them with a laptop and got similar experience. This is the last time i am using Asurion in Hamden. I'll drive 30+ minutes to get my device fixed at another Asurion (Poughkeepsie, NY) if needed.

Man Frick AT&T! Don't believe me? How about some advice from Pop/R&B star, Drake... "If you're…read morereading this it's too late". No seriously, I'm guessing if your taking the time to read this review then you probably also got scammed by this establishment. Their scam goes as follows: First they make it incredibly easy to sign up for a new contract. So I went in looking to get a new phone in Late August because I had an outdated iPhone 6s that was barely functioning. I was willing to spend the primo dinero and I had one goal in mind. To get a phone that worked. I asked the eager salesperson who's eyes lit up with dollar signs as I told him my interest in another plan. He showed me right to the iPhones saying I have one and they've improved them so much, I love it. He goes on to tell me about how it's better than my current phone in the following ways.... eventually he makes the sale. I leave the store satisfied that I can open apps without having to wait actually 30 seconds. Fast forward to now... My phone has limited reception in places it once worked perfectly. I get on the phone with UI (electric company) after waiting an hour on hold only for the person on the other end to get frustrated about my connection (in downtown new haven mind you) and hang up. Frustrated I called myself from another phone to see if my connection was really the issue; it was, there was no microphone activity at all. I figure, Why should I be paying for a phone that really doesn't work? So I take it to the AT&T store. The one that I'm writing this review about. I go in and he tells me there's absolute nothing they could do. He proceeds to patronize me by telling me if there was an issue with the phone I should have know by the 14 day trial period. He proceeds to count the days from when I bought the phone to the present calendar day IN FRONT OF ME. Eventually I get the point, but it was just straight up rude how he was counting. He then tells me my options with insurance but I still can't get past the fact that he literally counted the days in front of me like I was the biggest bonehead to walk into the store that day. Feeling defeated I told him I wasn't interested in filing with insurance because I got a lemon last time I went thru that. As if to cover his own ass he says "we have no control over the insurance phones it's a different company". I'm thinking, well why am I paying you guys... I leave with my problem completely unresolved Bottom line: this store takes advantage of people and the fact that they don't have any part in the phone business. IMO you're better off just going to Apple if you want an IPhone at least they have some control over the product. AT&T are just sneaky middlemen. ps. Everything they sell in there as phone accessories is about 300% overpriced. Buy literally anywhere else but there.

Phew, I got to sign in before the internet went out, which it is right now. What a surprise! We use…read moreAT&T for our internet at home and it's soooo terrible. They have sent technicians over several times now, but the service remains terrible. Goes in and out all the time. Oh, there, it's out again. The router is just in front of me and I see red lights flashing on and off. If you can't provide the service then don't offer it! I'll wait till it comes back on to submit this then. Urgh...

Gregory was very knowledgeable and polite. He reinstalled windows to erase my virus. Reasonably…read morepriced.

I am glad I went here. Gregory was fantastic and unbelievably timely. I had an issue with my…read moredesktop computer not booting. Ultimately, my CPU was fried. He had it fixed within a week. The pricing was also very cheap given the circumstances. Would give more stars if I could...

i called in to change my e sim to my new phone so i can keep the same number and they made it very…read moreeasy..

customer service is not reliable... no one answers the phone, even tried 4 different numbers,…read morepeople on chat window are worse than level one (know nothing). phone service is OK, value against competitors is good.