Stopped in because charger wasn't fitting correctly. They blew it out and we were on our way! Super…read morefriendly stuff!

I was able to charge my cellphone's battery following the clerk's assistance, I found a universal…read morecharger. Thanks!

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Brought my phone here to be repaired. The back glass cracked and shattered. He quoted me a fair…read moreprice and I agreed. He "fixed" the phone and I got it back the following day and I sent the phone off to be traded in. Soon after the phone stopped working and the screen began flashing a green light and my trade in denied and I was sent back the phone. I'm writing this review because the owner of the store was unwilling to look at my phone without charging me again for the questionable work that he performed on it. He insinuated that I damaged the phone again rather than consider his work to have been faulty. I suspect he used aftermarket parts on my iPhone or did not install it properly which caused it to malfunction. Now I know why he offered me a reasonable price. The quality of his work will not last and you'll be out of your phone. I also suspect he did not properly assess the damage of the phone and only fixed parts of the problem. Take your business elsewhere. The customer service was extremely poor and disrespectful. The owner would not even listen to understand the problem before accusing me of breaking the phone again.

There is always a wait and never any staff. Your appointment time is never honored. The employees…read morewill never investigate why something isn't working. If the computer doesn't give them an answer right away, they do not go looking for creative solutions. I've been to the store almost 5 times for the same issue with no resolution and no interest from the staff in working to solve the problem. I have never had a positive experience at this location and I would encourage others to go elsewhere. As for the company, ATT is a terrible enterprise that only survives because people can't live without a smart phone. They offer no value. Their customer service is terrible.

I had the pleasure of coming across this store when looking for a family plan. On 3/8/2026 Sid was…read morethere! And he took very good care of my sister and I. His professionalism and generosity was outstanding. I would recommend coming here if you're having any issues or wanting to upgrade. The customer service as great and very friendly atmosphere. Thanks AT&T!

Our Spectrum internet service was intermittently poor during May and June, the last two months of…read morethe school year. Working from home as a teacher and having kids doing schoolwork online, this was a tough problem. (Out of fairness, internet providers likely saw a massive surge in online usage during that time.) Technicians did work in our neighborhood -- in our back yard, actually -- trying to improve the service. While we had to take our service elsewhere, I wanted to acknowledge the phone supervisor/account manager (Mike) that expressed genuine concern for what we experienced. The unexpected humanity makes it much more likely that we'll return to Spectrum in the future.

Spectrum store on Hebron lost ALL of our contacts, history, apps, etc... because for some stupid…read morereason they added a security code that they did not remember after they transferred the old phone data to the new phone. Without the code NOTHING was recoverable. We lost 10 years of pictures, contacts, history. We trusted them with our personal informations and they screwed us out of pure incompetence. Reflection of the manager and their leadership to allow this type of service. We will be moving to a competent provider as soon as possible. But spectrum will not care... that was the reaction at the store. They told me this was my problem not theirs.

Now I see the $79 price point, my screen has yellowed, gotten white marks on the display, cracked…read moreand even half of my screen fell out of my phone. Super disappointed.

From the owner: Screen Replacement For All Mobile Phones, Tablets, and Smart Watches. Battery, Speaker, Camera…read moreReplacement. Water Damage Cleaning, Tempered Glass, Phone Case and Accessories.

Great store, and I had a very good experience with the manager Ganon. He was able to help me out,…read moreand did so in a friendly manner. 10/10

The store is spacious and well maintained but a simple store pick was not handled efficiently. The…read moreemployee at the pick up counter was seemingly busy with other activities like putting things away, organizing and chatting with other employees while making customers wait. Took over 8 mins for him to ask if he can help. It took all of 30 seconds to pick up the order once the code was scanned. Not the Best way to Buy things!

Worst phone providers. Terrible Phone service, towers are…read morebad, would never recommend.

I've been a metro pcs customer for probably 8 years. This is by far the worst location. Full of…read morepeople that just pass the buck. I came in because I've been having issues with my camera. Right when I get there I was told I should take it to the Apple store.. I've taken it the several places to get it fixed. There is just something wrong with the phone. I haven't even had it for a year and they refused to let me use the warranty on it to replace the phone. They are rude and unhelpful. Will be switching phone companies because of their incompetence.

Kristen, the store manager, sold my parents a "free" iPad and Apple Watch without clearly…read moreexplaining that each device required its own paid line. Our bill went up immediately, and when we raised the issue, the store took zero accountability. We were told last Friday that someone would follow up on Monday -- a week later, nothing. I had to go back into the store myself just to get an update, and even then, it was clear the manager didn't have a grasp on the situation. Save yourself the frustration and go to a corporate location instead. This store has been unhelpful, unclear, and unreliable, and I won't be returning.

Verizon disappoints time after time. They have over charged me for 3 DVRs that I don't have. They…read moresent me one, and I never received it, spent several hours on the phone with them but nothing happens. Then they send me a second DVR, I get it, send mine back and charged to 3 now. I've heard from UPS and other customers that Verizon tries to rip off their customers. They sent out a technician that sat in his truck for 20 minutes before coming to my house...then they charge you for 30 minutes...even through the guy just reconnected a second wire to my router. It's such a joke!

This is the best MetroPcs in the area! Stop by and see Xiomara she is very knowledgeable and…read moreprovides great Customer Service!

From the owner: We are an Authorized Metro By T-Mobile Dealer. We sell Name Brand Phones & Accessories. We provide…read moreTop Quality Customer Service. Visit us Today!

I cannot get help at this store with the things I need. I have been with Verizon for 23 years…read more I am 74-years old with the computer skills of a 5-year old! I gave up using Verizon's customer service line last week after a 2 hour phone call. None of the features I requested to have removed were actually removed. That is 2 hours of my life I can never get back! In hopes of getting satisfaction, I went to the store directly with no success. The representative I spoke with was not interested at all. There were no other customers in the store. I am researching other mobile phone companies now. Verizon has no respect for the fact that I have been a customer for over two decades.

Went in to transfer my service from ATT to Verizon. I had everything prepared and was admin on the…read morebusiness account. The employee seemed upset that he had to help me. After trying for about 5 minutes he told me he couldn't help me. I started asking questions about how we could complete the service transfer and he started being rude. I asked him why he has an attitude and then he refused to help me. I asked the other employee and he got me transferred in 5 minutes. It seemed like the guy didn't know what he was doing and took it out on me.