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    T-Mobile Experience Store

    2.5 (6 reviews)
    Closed 10:00 am - 8:00 pm

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    Spectrum - Me. Unhappy w SPECTRUM. NEVER AGAIN

    Spectrum

    1.8(20 reviews)
    0.1 mi

    Johnathan was really nice a had such a fun vibe…read more Wait was horrible but his demeanor and how fast he helped was amazing

    This is truly a joke of a store. I've been here for probably 2 hours, I'm still waiting as i'm…read morewriting this so i'll be here for over 2 hours by the time i'm helped. I get it, it gets busy things happen. but the manager needs to get up and get on the floor and help. i sat here for an hour before he finally came out after a customer complaint, talked to them for like a minute then went back. like hello?? maybe stop scrolling on instagram reels and do something about the 20+ people waiting in line to be helped. also someone went on break in the middle of the rush. i don't understand why he thought that was a good idea or who approved that. 0 customer care. I genuinely don't know how their hiring process works or where they find there people. It truly takes a special type of person to not care and give such bad service. i get it you wanna go on ur break but I work in retail and you don't just do that. I've also seen other people wait here for 45+ min to return equipment then be told they can just go to ups. why couldn't they be told that initially??? i'd be livid if i waited almost an hour for absolutely no reason. The way this whole thing is set up is a JOKE. There is absolutely no reason for me to be waiting 2+ hours to exchange equipment which will probably take no longer than 10 mins. truly ridiculous store and company. being in here genuinely ruined my day. UPDATE---- The guy just came back from break and started helping someone else. I have been next on the list for 33 min now this is truly ridiculous and i will be switching my internet after this.

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    Spectrum - Luis is very racist

    Luis is very racist

    Spectrum
    Spectrum

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    Best Buy

    Best Buy

    2.3(92 reviews)
    0.3 mi
    $$

    I stopped into Best Buy to get a phone case and a screen protector. A young lady named Marissa…read morehelped me. She was very knowledgeable, cheerful, and a great help to me. She engaged me in conversation and made me feel welcomed to the store. Thank you, Best Buy for employing such a great person! Marissa helped me find just what I was looking to buy at a great price!

    This review is about the online ordering system not necessarily about the Samford store…read more I wanted to write the review to let people know not to trust the online ordering system if you are using their credit card to purchase anything with the 0% financing option. I purchased a fridge in April 2025 and selected the option to finance for 18 months at no interest. I went on with my life making payments each month assuming there was 0% interest. To my surprise when i looked at the statement this month (I dont usually look at statements) they had been charging me interest the whole time. The promotion was never implemented. So far they have charged me over $500 in interest. When i called them today to question this their answer was that thye could not do anything and that it was my fault for not looking at the statement. I was disappointed because there was not even an apology by the account manager I spoke to. He even said that they would not even fix the issue going forward that they will continue charging interest. Disappointed to say that i will never go to best buy ever again after they robbed me of over $500. Will pay up the card, cancel and buy from other stores or online moving forward.

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    Best Buy
    Best Buy
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    T-Mobile Experience Store - mobilephones - Updated August 2026

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