I had the most amazing experience at Verizon Wireless in Garden City. If you go there, you should…read morespecifically ask for Eli. He will take the best care of you. He is absolutely phenomenal. He was incredibly kind and patient, he answered all my questions in tremendous detail, he went out of his way time and time again to make the experience incredibly easy and he was truly a phenomenal help all the way around. He deserves a huge raise and a promotion in my opinion. I've already recommended him to all my friend and family and we've now become Verizon Wireless customers for life because of him. Thank you Eli. You are the best.

I wanted to take a moment to recognize the amazing team at the Verizon Store @ 880 Old Country Road…read morein Garden City, Long Island - This is a Corporate Store; I needed to stop into this location to take care of a few hardware issues and to upgrade my Service Plan. I want to call attention to the Senior Manager: Ms. Chiliyah Leak and Store Representative - "Deleon" - I found Ms. Leak to be incredibly helpful, polite and knowledgeable; Ms. Leak was able to direct her Employee - "Deleon" to organize a quick and appropriate fix to my issues. Employees at this Verizon location are pleasant and eager to assist all customers that walk in the door. I was incredibly impressed with how knowledgeable these folks were and how willing they were to assist. Everyone at this location has a "Great Attitude" this is truly a rarity in this day and age - "The Post Covid" Era - Again, please extend my deepest and sincere thanks to Ms. Leak and her team.

They fixed my phone and that was great, but went on to discover a $2000+ charge on Stubhub was…read moreattempted on my account that same day. Could it be a coincidence? Maybe. But somehow I doubt it. I had the Stubhub app on my phone with a saved credit card so I am thinking someone there just tried to use it. Hopefully I am wrong, but something to consider.

Speedy service. I dropped off my son's cracked iPad screen at 12:20pm and it was ready before…read moreclosing time 4pm. Price was right and the screen looks great. Job well done ! They asked for password but I felt uncomfortable and did not provide it. They understood and made no hassle at all. They give discounts for Mineola school students which is a plus. Will definitely go back again . Thank you !

Guys here are great. Prices are reasonable. I had my iPad…read morefixed here and my phone a few times. No complaints from my end.

If I could give 0 stars I would. I went to purchase a screen for my phone. 3 weeks later, it…read moreblanked out and they tell me that there is nothing they can do because I used the phone for 3 weeks. I paid over $200 and he refused to check it. He looked at it and said that the warranty doesn't cover it. Cheaters and liars. I absolutely do not recommend.

Samsung Experience Store is located in Roosevelt Field. The best entrance is the Dining District…read moreentrance located on the upper level of the Purple Parking Deck between Bloomingdale's and Dick's Sporting Goods. Samsung Experience Store is located on the upper level between Bloomingdale's and Macy's. I've stopped in a few times to test Samsung products out. This time I stopped by the Samsung Experience Store for the Samsung Galaxy x BTS WORLD TOUR ARIRANG" experience. I tried out a Galaxy S26 Ultra display phone and tapped the Arirang logo app with assistance from a staff member. I took my three selfies and sent it to myself. The staff member handed me a limited-edition East Rutherford Samsung collectible pin released for the BTS Arirang World Tour. It's a really nice pin and the whole process was very quick.

I'm a very loyal Samsung customer. My first Samsung phone was the Galaxy S4. I've gotten literally…read morea new galaxy phone every 2 years since then with the upgrades. I wanted to get the s26 ultra and decided to do pick up at this location. When I ordered it online they said it would be ready by Sunday but I waited all day for the email. It takes me about 40 minutes to get to this store and I wanted to make it a day at the mall with the kids. I called Samsung and they said that its already fulfilled but I have to wait for the email in order to pick it up. So I called this store to see if they could mark it as fulfilled. I waited over 2 hours on the phone - twice. that's 4 hours on hold .. but it never went through. I finally gave up and cancelled my order at 6pm since they close at 7pm on Sundays. It's a shame , I was really hoping to have the phone on hand so I can start porting all my stuff over to the new phone on a weekend. I'm still a Samsung fanboy but this Samsung experience was really a let down.

One of my lenses were cracked (Samsung)- it did not affect image quality but it bothered me so I…read morehad to get it fixed. I would avoid going to the mall kiosks as they charge whatever they want, tells you it will take x minutes to fix even when it shouldn't take that long and uses off-brand replacement parts. I did a Google search & decided to give this place a call- Vijay ordered the Samsung lens for me and 2 days later, I drove 30 mins. here & got it fixed for a very reasonable price. He was a cool guy- always responsive, friendly and it took him less than 15 minutes to replace the lens. Highly recommend I Fix for all your tech repair needs *call first*. They also sell phones, prepaid plans & accessories.

Vijay cud easily have told me my iphone needed much more work than it actually did to fix a problem…read moreI was having with it and I would have believed him but instead he fixed it with a simple, very inexpensive screen protector, in my first visit to I Fix. I highly recommend I Fix and it of course is now my go-to place for iphone -- and similar repairs.

I've been here so many times, I don't know how I didn't write a review…read more I will say that my experience at this Best Buy had me at "Hi, how can we help you today, by a blue shirt, not a security guard that didn't know what he was talking about. I told the gentleman that I wanted to make a return but wanted to see if they have what I needed in the electronics section. The associate was very professional. I mean he did an outstanding job engaging with me. I didn't get his name but he sets the standard for customer interaction. They put the right person in the right place on July 4th @12:42 pm. Everyone was cordial and engaging and I appreciate Jaylen for going above and beyond assisting me with my return, regardless of getting the wrong controller. It's hard to tell because the box is sealed. I've always had excellent customer service here. This is the Best place to Buy your appliances, gaming needs, computer and more. :) I also had a better deal by paying less for the same product purchased at another store. No pictures because I left my phone in the car but my other review has pictures and it's pretty much the exact same. Just better customer service here ... Inspire more, Yelp more!

Worst store I every bought from. Staff is uneducated about products…read more I had three staff members trying to help me on an air conditioner. They knew nothing about anything. Said it was out of stock. Then they ordered the air conditioner and told me I needed the sleeve too. They were wrong. I did not need a new sleeve as the one I have fit this air conditioner. Now I have to bring this big heavy box back to the store in Westbury myself because I didn't purchase it online. Get you act together. Educate your Staff & its Policy for returns.

Horrible experience at this Verizon. I did not get the employee's name, but he was very unhelpful…read moreand gave incorrect information that Verizon does not have physical SIM cards to transfer to another phone when Verizon has to ship the phone for repair. He recommended me going to a side location which made no sense. I should've known from his lackluster attitude that he truly did not want to be there, and the customer service provided reflected it. I went to another Verizon location and was serviced appropriately, physical SIM card and all. He sat closest to the door on Saturday, January 3rd. Don't waste your time here. Definitely not a good reflection of this company

I went to pick up a phone i purchased online with Verizon. The staff there was having a hard time…read morefiguring out how to input the information in the system so he had to call a couple of ppl. The phone ended up not working fully. It can not receive calls even the customer service rep over the phone told him it may be a defective phone. He refused to provide his name because he started acting like a chick once he got on the phone with his boss saying I have an active phone so just come back at 8am and they can fix the problem. Meanwhile, I look on line now and they do not open until 10. Karma is real and he will realize it one day. I will post his name on the next review after we go back to that store with their broken phone.​