Great service! Called and same day and they came to pick up heavy furniture that Wayfair would not…read moretake back. I tried to donate furniture to numerous donation places, but no one would return my call or they would say they are not accepting furniture at this time. I was getting disappointed until I called Junk King! Same day service. I was very grateful and truly amazed! Very professional! I would definitely recommend to all family and friends, and would definitely use again! Liji Danbury,CT

I posted for removal and within 10 minutes these guys responded. They arrived within an hour and…read moretook everything. They were 100% professional. great to work with. I will use them again and highly recommend you do too. Price was right and guys so pleasent.

Rain or shine these guys have a smile on their faces! Dependable. Thank you for your dedication &…read moreintegrity for the work you do! A+++

Friendly and professional. We have been using them for 4 years for recycling/dump pickup and…read moreoccasional dumpster rental.

Terrific customer service. Always there to answer the phone about any questions. Always very…read morehelpful and pleasant.

Very expensive. Overcharging for machines. If you are overcharging then you should make sure the…read moremachines are in 100% working order.

DREADFUL!!!! Hard to reach, unresponsive. They finally sent someone who was actually a lovely guy…read more His diagnosis was that I need a new ice maker $800 plus. Waited for the parts to arrive. job completed only to collapse i.e. refrigerator flooding the kitchen floor, within 2 weeks. Again hard to reach. It was a Friday and they couldn't send someone until Monday. The company that rescued me said that Mr Appliance "had done a shitty job." I hadn't needed a new ice maker but only to have the condenser etc. cleaned. I feel angry, cheated and very disappointed. Susan S.

Most unprofessional company I've ever dealt wit... I'm sure the guy was high off of something. He…read morekept falling asleep while attempting to fix my refrigerator. He also showed up to my business wearing a red MAGA hat which I thought was pretty unprofessional. Stay away from this company.

I needed to have some oversize badly worn LR furniture removed. The truck was punctual, the…read moreworkers careful in the removal with full respect for the house and remaining furniture. Highly recommend.

A pleasant experience…read more Gustavo returned my call early at 11:04, 24.12.2018 Monday morning, confirming my scheduled pickup made on Saturday with Marshal for 2 appliances I wanted recycled. They arrived in their trademark lime green hauler. The original estimate was $125-$175 for my washer and dryer. I decided to go ahead with the washer, which though it was working was over 30 years old and wasn't energy efficient. My condo is on the second floor. When they arrived inside they immediately agreed to move the washer unit by itself for $125 -- for the smallest space available on their truck. The closing transaction was conducted electronically, and I had all hoses and power cords secured to the unit, so the entire removal process took less than 8 minutes. 4/5

DO NOT EVER USE THIS COMPANY!!! Our heat and hot water…read morestopped working and I booked an appointment with Aire Serv through Handy via an alert from our Google Nest thermostats. The first Aire Serv HVAC tech that came said that the water pressure sensor in our water heater was broken and needed to be replaced. He gave us a rough VERBAL ONLY estimate of $2500 to have it replaced and gave us no guarantee about when they would be able to do it. Just said that it was based on the manufacturer. However, the HVAC tech recommended a water heater tech from Aire Serv to come take a look as well, as he would have a clearer assessment & estimate. The water heater tech looked at the water heater and said that our unit was from 2011 and over 10 years old (it's not, it was built in 2017 which can easily be seen on the inside of the unit). He came to the conclusion that the entire unit needed to be replaced, along with some other pipes that needed replacing. He went on to tell us a few estimate options that ranged from $11,000-$13,000. Yes that's THOUSANDS. When we asked to see a quote with full itemization, including the cost to us of every part needed and cost of labor, they refused to provide us with it claiming that if they give the cost of each item, it gets too messy. He also claimed that we had to decide and book on the spot, not giving us any time to think or talk about it. We made the smart decision to forego making an appointment to instead find other opinions, realizing that this estimate was an astronomical price. When the tech left, he said he would email the estimates shortly. Several hours later, we still had not received the estimates. I called the office to get an update on when we would receive the estimates and I was told the tech was still on jobs and wouldn't get it out until tonight or tomorrow. When I said that I wanted the estimates so that we could seek second opinions, all of a sudden the company apparently is able to price match lower prices. We finally received an email with the estimates at 8 pm and once again, all three estimates (based on different priced water heaters) only had a total cost. There was no cost of labor, no cost of parts, no tax, nothing. Simply one total number which gives zero information to the customer about what you are actually paying THIRTEEN THOUSAND DOLLARS for. The next day, we got a different company to come look at our water heater. Their tech said our unit was DEFINITELY less than 10 years old, it DID NOT need to be replaced, and he was able to get the new water pressure sensor within 5 minutes. He did all of this for $300. JUST THREE HUNDED DOLLARS. He said besides the water pressure sensor, there was nothing wrong with the unit itself. This tech was also appalled at the way these bigger companies try to take advantage of people. I would never ever recommend using Aire Serv to anyone. They only care about their bottom line and do not care at all about their customers as human beings. It's absolutely appalling and disgusting the way that this company misrepresents their costs by refusing to be transparent and itemize their estimates. Please do not ever use this company. They all should be ashamed of themselves for treating fellow humans this way. The photo shows the estimates we were sent. I have only cropped out my own personal information. There is no itemization or list of costs, just one astronomical total cost.

Summary. I am extremely concerned & disappointed by my experience with Aire Serv of SW CT…read more Currently, I am expending significant time & resources in order to find & remedy the damage caused by the Aire Serv service tech (perhaps accidentally). Background. Last week, my heating system experienced intermittent outages. A heating specialist from a different firm told me that a new aquastat controller might be needed (estimate $1400) or a new gas controller might be required (estimate $1200). This particular specialist was very busy, so I searched for other providers. Through the Anji service, I found out about Aire Serv. And my initial experience with Aire Serv was very positive. The service manager Rob was quite knowledgeable and responsive. The service reps were also friendly and helpful. While waiting for the service tech to arrive, I received two phone calls & a text from the service reps letting me know of the expected time of arrival. This was very thoughtful and appreciated. As mentioned, the original service request was for the replacement of an aquastat controller on a gas boiler. The Aire Serv service manager kindly sent me a rough estimate of about $1100 for an aquastat controller replacement and the Advantage plan. The Aire Serv Advantage plan is an attractive service to me, which added a positive expectation to the scheduled onsite call. I also felt that I might need a new thermostat and I discussed this with the service manager, too. The Aire Serv service manager made it clear that the service tech who would be onsite would do diagnostics first, then give me a proposal with options and prices before doing any work. This approach certainly made sense to me. Pls note that, due to working with other providers in the past, I had photos of the boiler from various angles. Incident. When the Aire Serv service tech arrived, he did diagnostics for about 40 minutes. He then showed me that zip ties holding wires that ran from the gas controller to the boiler had been cut. In addition, several of these wires had been disconnected & dismantled. He explained that all of this had been done before he arrived. And he explained that the entire system was in a dangerous status. He then gave me proposals for three potential replacement 95K-btu systems: Utica MGB ($12,235), Burnham ($11,970) and Utica UH-15 ($10,980). He also explained the 3% cash/check discount & the 18-month 0% financing. Damages. In comparing the photos of the boiler from before the Aire Serv service tech arrived with the status after his diagnostic activities, it is clear that, during the diagnostic activities of the Aire Serv service rep, the zip ties holding the wires in place were cut and several wires were disconnected and/dismantled (perhaps accidentally). Recognizing the damage that had occurred while the Aire Serv service tech was onsite, I mentioned to him that it would be inappropriate to move ahead with any work by Aire Serv at this time. I did thank him & paid the onsite call fee for diagnostic services. Damage control & worries. In the time since that experience, I have been reaching out to numerous heating firms & specialists. I have to get the damaged wires fixed & have the entire system examined in order to find and correct any additional damage caused (perhaps accidentally) by the Aire Serv service tech. The level of concern, worry & stress for my wife & me, both senior citizens, is quite high. The additional costs for urgent heating specialist services to find & repair damages is also quite challenging. Pls proceed with caution when working with the service techs from Aire Serv.

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I had an awful experience. I made an appointment to have my bathroom sink unclogged. I told the…read moreperson on the phone I had a coupon for $99. I scheduled an appointment for Friday. They were unable to come on Friday. Re-scheduled for today. The service technician came and told me he would not honor the coupon as it was only for kitchen sinks. He was going to charge $300+ for a clogged sink.

Jim and Anthony were awesome. We called about our vent and they were out the next day. Friendly and…read morefast they completed the work. A few days later they sent me dryer balls and the attached note. He suggested I use these instead of fabric sheets. Thank you for the fast service and Anthony...you were awesome!